Black and Bleu American Grill

Not the type of place I would recommend for a large group of friends. While attending a large birthday party for a lady friend over the weekend it was obvious the staff could not handle the crowd. I witnessed a short man whom I was told was the bar manager rudely bumping into party guests and yelling at them to get out of his way. Not the behavior I would expect from a management team member who should have been happy to have the business. After speaking to the host of the birthday party and her husband they apologized for the poor service and attitude of the bar staff and they let me know that they had contacted the owner and band in advance about the party of 100+ guests and had expected better service. Having attended her birthday party there a few years ago when it was called Renegades I can honestly say I would not recommend the establishment now. The birthday gal let everyone know she was going next door to Salt & Lime because although smaller in size the service and ambience is much classier than Black and Bleu.

Excellent food! Our server Paul provided excellent service. The décor of the restaurant is absolutely beautiful! Definitely will be going back.

I wasn’t concerned about the price of my burger and fries at $ 13, but expected good quality. The burger was over cooked and dry. The fries were not warm and very greasy. We danced and burped up all night. It was the second time it happened to us, eating the same meal. Therefore, it doesn’t seem likely that we will be returning for more indigestion. The entertainment has seem to gone down hill, which is what originally got us there. There is much better dance music elsewhere. Think twice about what’s out there for entertainment. Jo Ann

Went here for live music on Wednesdays. The group was great and had a good atmosphere of people. If I could give the food and service more than 5 stars I would. I had the filet bites and they were worth the price! So glad there is a place in my neighborhood where I can enjoy great food, great live music, and great service!

I had the opportunity to dine at Black + Bleu on a recent business trip to the Scottsdale area, and I have to say it was impressive to say the least! The mood and atmosphere was really cool. Different than anything I have seen back in Vancouver, B.C.
I had a beer and the Pretzel Bites and House Wings (BBQ) and was very pleased. The service was great, staff polite and the food, very flavorful. I am looking forward to my next trip to Arizona when I can come back with more time to have an actual entre!
Black + Bleu, I will definitely be back! Thank you!

Went to Black and Bleu to watch the cardinals game. Even though the cards fought hard and lost, my roommate and I still had a great experience. 25 cent wings were soooo good! Reccommend extra crispy buffalo style with bourbon BBQ a close second. Lisa behind the bar was friendly and attentive. We loved the entrees as well. Short ribs were to die for and the salmon was awesome. Would highly recommend to all I know. Thanks for being a great all American grill for the neighborhood. This place is great!

Lemon Pesto Chicken was FANTASTIC! Portion sizes are hefty! I will definitely be back here the places looks great for dinner date! The specialty drink sound and look great! The staff was very friendly and very attentive!
I just read the review from GYM O and I have to say in all honesty I don’t feel like that review is an honest review from a real guest! My family and I come here for dinner and lunch several times a week and the service is always great! We have become frequent visitors here and have had the opportunity to meet Lexie. Through small talk we found that we share much of the same thoughts on service, staff and food! You can see from my posts that I have always had great experiences at this place! I hope that we as consumers will continue to use sites such as Unilocal to grow local businesses in a positive and professional manner!

I dinned at Black and Bleu last week and I can honestly say it was the best burger I have ever eaten. The service was quick and friendly. The order was brought to use exactly as asked for and cooked to perfection. My entire party thoroughly enjoyed their meals and we agreed it was not only the most delicious food we had enjoyed in a long time, but the service and price were amazing We cannot wait to go back.

First let me say, I have never taken the time to write a review on anything ~ but for some reason this place torqued me besides just being disappointed after coming here with a date on a Friday (1-​21-​2015) and again on Sunday…
On Friday we had their Drunken Shrimp appetizer that was VERY disappointing, it included six Sysco mid-​sized shrimp, nothing special. (food review (D) Then we tried to enjoy the small steamed artichoke which was uncut and meatless. (food review (C-​) JUST our opinions :-)
Then on Sunday, since there are several televisions lining the bar and the staff was wearing football jerseys I assumed that this was going to be a place to enjoy the championship football game.
I was wrong, I got there around noon to watch the Bronco game, surprisingly only three other people was there watching the game and the blonde bartender was locked up with talking to her «mahn cheese» sitting at bar … (Service review (D)
After ordering a beer I asked the bartender to turn up the volume of the championship game… she told me the «Owner» would not permit that, that she was only permitted to do so if the Cardinals was playing. I left after one beer leaving the others comatose with boredom. (atmosphere review (D)
Overall it is my opinion that this place is lacking a theme. offering its customers a generic lackluster twang to it. You will find the food to be over price because of the neighborhood but there is no value to it. (Menu review (D) Why does this matter? because this is Scottsdale, were restaurants come and go ever month and this place has no staying power. :-)
Overall I would suggest any NEW investors stay away since this place is no way staying afloat by its self. With that said IT IS MY prediction that this place will go the way of Union Brewery and Squid Ink restaurant without receiving a new influx of income from the investors once the lease is up. But that’s just my opinions and I include that in case your feel the need to buy a gift card.
I’m sorry about my one thumb texting of this review off my phone because I had to relocate to Scottsdale Brewery to watch the game which was packed with happy cheerful customers and good food for the price.
But please these are just my knee jerk opinions, I’m not bitter nor angered in anyway just disappointed because I had high hopes for this place. Now I just want to warn others of my experience and hope for improvements.
Note to my Dearest Lexie, I would suggest not to banter with the customers and since you’ve open the door on this subject, stop wasting your family money feeding this Red Dragon of a restaurant and let this place to die.
~Sue

Not sure why this place keeps closing and opening up as a very similar restaurant. But I hope they make it this time. I only had an appetizer and a drink and it was good.

This place is amazing. I work in the same complex and have not eaten here in awhile. After hearing they revamped the menu and hired a new chef I needed to try it out. I ordered one of their spinach wraps during lunch and I cannot say enough great things. I went in with 3 other co workers and everything we had was amazing. I will definitely be back more often. Jimmy is the new chef and he has definitely turned the place around not to mention the décor is very beautiful.

I like this place. Pleasant staff, good food. Nice surroundings. The one time we had a screw up (long delay on meal) manager came to our table before we even complained and gave us a complimentary dessert and $ 20 giftcard. Since then have had good experiences.
Only complaints is that I think the prices are a tad higher than I’d expect, and music inside always seems to be on the loud side. Overall, though, an enjoyable place.

Problem solved! Update… I spoke with the manager Scott and got the answers I needed regarding my overcharged bill. Scott was very professional and rectified the problem immediately. I’m very happy with this outcome.
Thank you Scott for your professionalism.
Kris

We worked with Lexie, Scott and staff for our recent holiday party. The party was a hit, the food was great, but more importantly, the staff accommodated our every need, was responsive when asked, polite, kind and certainly on their toes all night long. It was a large crazy group, and the staff was able to get everyone served, drinks fresh all night, and keep up with well over 100. Thanks for all of your efforts B&B, and making sure our staff enjoyed a great holiday gathering.

Came here for a large reception. Service was very good throughout the evening, friendly and attentive.
We had a large buffet with heavy appetizers and most were ok. Refills for the buffet did not come out very fast and did not stay warm for very long.
I think the place is worth a try for couples or a family but not sure I would recommend it for a large party.

Just tried this restaurant again after six visits 2 being ok, waited 6 months to re visit seriously shocked they were still
In business & hopeful things changed. Only to find not so. Seriously if we had not had happy hour prices «which we had not had previously in past visits «this was by far the worst overall food experience thankfully I didn’t rape us cost wise we left $ 50 out the door for 2 people, one glass of wine, two appetizers and one dessert. and to top it off the bathroom stunk like nasty sewage seriously the worst smell I’ve ever smelled ever.:

This place had the most amazing lunch deal — $ 13 for a burger and a (real) pint of beer. Not sure if it was that particular day only, or everyday.
The burger was actually very good! so was the beer!
The place is pretty classy looking inside.
I recommend.

The food, décor and staff here is amazing! It really has the presence of an upscale classy restaurant with a local touch. The food and drinks are locally sourced and the quality is better than what you would expect for the price range. The owners, Lexie and Matt, are really genuine people who listen to your feedback and go out of their way so you have a pleasant experience. Try the Upscale Burger, you cant get anything like this anywhere else!

Surprisingly great. Went there for the variety on the menu since there were 8 of us. I must say I was very surprised with I got there because the place has a bowling ally feel complete with laminated menus.
Our waiter Derek was a hoot. Great service, supper funny and helped us order his favorites which were on point. Food was yummy although the portions were a bit large and presentation on plating needed work.
We were not aware on Saturday nights it turns into a geriatric singles club but, we had a ball. The live music was great and we had a ball dancing.

Overall, I wasn’t very impressed with Black & Blue. I went for lunch recently with three co-​workers. When we arrived, the place was empty except for one couple sitting outside. Since it was a nice day, we decided to sit outside as well. Our waiter seemed nice enough, bringing us water and taking our drink order. As for entrees, three of us ordered three different burgers and one co-​worker ordered pasta. Since the place was dead, I thought our food would arrive quickly… but it didn’t. While we waited, the couple next to us sent their food back and complained about their drinks (cocktails at lunch). The waiter apologized and offered a redo but the couple just grumbled instead. Nothing was really resolved, but it left me a little uncomfortable as the couple kept grumbling the rest of lunch while the waiter tried to make up for it.
Eventually, our plates arrived. Everyone ordered their burgers medium rare and all were served medium to well. My burger, the Ale House Burger, had caramelized onions, bacon jam, fontina cheese, and garlic aioli. In theory, it sounded delicious. However the bacon jam was awful. I did not enjoy my burger. My two co-​workers ordered the All American and the Hatch Chili. The All American was standard — cheddar with bacon. Nothing special. I was told the Hatch Chili was good but overcooked. As for the pasta dish, the Southwest Alfredo Pasta, my coworker thought it was good. It looked pretty appetizing and a rather large portion for lunch.
We asked the check be split into two upfront, but when the check came, the waiter was slightly confused. It was probably because he was so focused on trying to make the other couple happy that he forgot about us. Thus, we waited around for another 10 minutes while he figured it out. We finally paid and were on our way. Overall, I was not impressed with my burger and the entire atmosphere/​vibe was just off. I doubt I’ll be back.