Apex Garage Door & Repair

Amazing customer service! I was able to get an appointment within 24 hours, and received two quotes for options on a replacement opener. Scheduling and rescheduling when an emergency came up was a breeze. Installation was professional and fast!

A++++!!! These guys are great! I called this morning for a repair request and they came this afternoon to fix the problem! Friendly and professional. I would recommend this company to everyone. Thank you for making the experience quick, easy, and pleasurable. They also gave me a $ 30 Unilocal discount! :) That gets extra brownie points in my point. Don’t wait, call now!

Last Thursday, after taking Junior to school and running a few errands; I come pulling into my driveway and hit my door opener. My door opened about a foot, and not evenly. Great, I parked, went inside, and found a busted garage door spring, at least our vehicles weren’t trapped inside!
So, like all good Unilocalers, I came inside, fired up our computer, and checked Unilocal for garage door companies. I searched by zip code and started reading reviews. After picking 2 companies to call, I also checked the Arizona Registrar of Contractors and BBB websites.
The 2 companies I picked were Apex, and «the other guys». I called «the other guys» first, got their answering service, and left my info.
After about ½ hour, without a call back from «the other guys», I called Apex. Quinn answered right away, I explained my problem, my location (far north valley), and asked him for an approximate cost. He answered my questions, and asked if I wanted to make an appointment. I told him I had called another company, and I wanted to give them a few more minutes to call me back. He told me that he was out on a call, but to call and leave him a message. About 15 minutes later, when I still had not heard back from «the other guys», I called Quinn back, and left him a message. Quinn called me back and I booked the appointment for the next morning (Quinn had told me earlier, about 8−9am)
The next morning, Zach showed up at 7:30, he was polite, engaging, and got right to work. Zach kept me informed to what he was doing, checked out the rest of our door, and was finished before 9am! He replaced 2 springs, and both bearing plates, and went over what maintenance is required and what to look for. The garage door is now quiet and works better than it has in the 6 years we’ve lived here.
Note to Unilocalers, check out Apex’s web site, there are coupons on there to help with the cost (I found this out too late, but I will check next time!)
I would happily recommend Apex to any of my family or friends.

Garage door spring broke, called and Owner, Quinn, made an appointment. Fast response, fixed and checked out everything and did a great job for a very reasonable price. No drama, a real professional. Thanks

I would give this company 6 stars if I could. Prompt service, honest and overall good experience. Uses high quality made in USA springs. Wish all repair service was this good.

I made an appointment through there online booking, worked wonderful! I did the booking at 930pm at night, by 8am the next morning I got a confirmation for my 4pm appointment that day.
Zack came to look at the garage door and was kind and professional and was there at 4pm! That is a first, normally you have a block of time. He assessed the probably quickly and gave me a reasonable price. He had the work done in 1 ½ hours. Impressed!
I would use them again in a heartbeat. Great experience!

We just had Quinn out and he did an awesome job! 1. Arrived very quickly and we are quite a ways away from a lot of the city. 2. Cheerful, courteous and kind. 3. VERY reasonable. Took the time to show me what needed to be done, reiterated the maintenance required for the door, and finished the job in a short amount of time. We will be suggesting Apex to anyone who asks. Thanks!

Garage door fell and wouldn’t open this afternoon. I called the first company I found, and couldn’t be happier (or luckier). The technician, Zack, happened to be in my neighborhood, so he was at my door within twenty minutes of calling. Extremely professional, efficient, and thorough, Zack showed me each issue and explained the effect of wear and tear before replacing each part. I’m pleased with the work, cost, and warranty, and my door is working better than ever.

Our garage door just broke (Friday at 5pm) with both cars stuck inside the garage. We tried without success to open it manually. My first call was to Apex since they came up first on my search. A guy answered (Quinn). I asked him if they did emergency repairs as our cars were stuck inside the garage. He happened to be out of town. He took my name and number, told me to hang tight and he was going to see if he could get someone else over. He called back within 5 minutes and said he could have someone here within an hour! That is what you call customer service!!! This guy is a class act! Do not hesitate to use him!

Friday, 4:45. End of most work weeks. I’m gonna run one errand and as the door closes I hear a loud bang. It opens a couple of inches and stops. The cables are slack, not a good sign.
Unilocal reviews speak positively of Apex. I call. Quinn answers after switching over from another call. Says Zach is 30 minutes away and will be on the way. Great!
Zach arrives on time. Quickly diagnoses what the problem is — which is the second time a Wayne Dalton product has let me down. All that is left is the door, which still works ok, but I’ll never use their product again.
Anyway, Zach quickly and courteously gets to it. Finishes quickly and completely. Performs some preventative maintenance on the door and opener. Educates me.
Didn’t have a «garage door» company before today. I do now. Highly recommended.

My garage door spring broke and I called Quinn in the evening who scheduled a repair the next morning. Zach called me before arriving which I appreciated the heads up. Zach was professional, showed me items that were in need of repair, and walked me through my options. Zach did good work, charged a reasonable price, and worked efficiently. He was in and out in about an hour. If I tried doing it myself it probably would have taken me all day and then I would have had to cross my fingers it would work. Money well spent. Easily recommended.

Great, fast service! Zach came out and installed a new unit. Fast work, cleaned up everything, explained all my options, and was kind and pleasant as well! Highly recommend these folks!!’

Apex team responded immediately and were able to come out the same day and fix my garage door that had springs busted and the garage door motor needing repair. Zach did not attempt to sell me anything that i did not need. Very reasonable rates and outstanding customer service. This is a fine example of a model small business, where you will not pay outrageous prices and still have a great warranty on parts. I would highly recommend them and please don’t forget to print out the $ 60 coupon if repairs are over $ 100!

They were on time and did not try to up sell me. Honest prices and my garage door has never worked as good in the 13 years that I have lived at my house. The tech even cleaned my wall opener button! Very impressed with the level of service that I received.

Quinn was at my house within an hour of my phone call and he explained how my particular garage door and springs worked so I could understand the issues. He was kind enough to waive the service call fee when my door opener needed to be replaced and he was fairly priced. He is an honest guy to boot! I will call him again for future work and would recommend him to anyone needing help in the garage.

Called and Quinn got someone out to address my sensor issue at my rental house in a timely fashion. I told him I was buying the Unilocal deal – $ 30 for $ 60 worth of service. When Zach the tech called, he told me he had to replace the sensors which was $ 79.95 but that the $ 59 service fee was waived with the sensor purchase, which reiterated what Quinn had told me on the phone as well. When I went to apply my Unilocal deal, I was told by Zach that he couldn’t authorize that because it was «combining 2 deals». I called Quinn and he honored it no questions asked – absolutely the right thing to do as a business owner. So far the sensors are working fine and I appreciate a business man who treats his customers with respect and fairness – nice going Quinn.

My garage door wouldn’t close and that left me in a bit of a bind, as the garage is connected to the house. I called Quinn and he set up an appointment right away. I had put calls in to a few other repair companies and at the last minute decided I should check Unilocal before I continued. Thank God I did! The companies I had planned to hire had very low ratings. Quinn’s is a perfect 5. How can you NOT go with Apex?
Quinn was amazing. Every one of the reviews that give him 5 stars are exactly right about him. He is friendly, polite, efficient, knows his stuff, calls first, comes on time, and gets the job done quickly, effectively and at a good price to boot.
I believe every Home Repair insurance group should have him as top on their list. I let AAA know I was disappointed because the company they recommended to me has the worst rating in the Phoenix area.
I know I will have some work down the road on my garage, and Apex /​Quinn is on my speed dial. The great thing about him is that he didn’t push repairs that were unnecessary.
I’m enthusiastically adding to the perfect rating. If you need help, call him now. He’s a good guy, a one-​man shop, and about as good as it gets. Thanks Quinn!

Quinn was fantastic. Showed up on time and did a great installation. Courteous, polite, knowledgable… everything you could ask for. I picked Apex from these prior reviews. Definitely recommend to others.

There’s a reason this guy has a perfect rating. My boyfriend and I just moved into a new place, and we rent. So when I got home from work today and the garage door would only open about 10 inches I started to freak out a little. The number for Apex was posted in our garage but since we didn’t know the company we decided to check Unilocal just in case. Obviously after we saw the reviews we decided to call.
Quinn is a one man business and answered immediately. We told him what the issue was and expected to schedule an appointment for the next day but he said he could be here in about an hour after he finished his other job! It was 6:45pm! Talk about service!
When he got here, we walked him to the garage and I’m not kidding when I say that after only about ¹⁄₁₀^th of a second he said «oh you have a broken spring.» Clearly he has been in the biz for a long time. He worked for about 30 minutes, charged us $ 59 for the service call plus the cost of the spring, and that was it!
This is why I’m glad that Unilocal exists — because I want to refer Quinn to every person I know but none of them have broken garages right now. So I’m recommending him STRONGLY to every single person who reads this review instead.

Our garage door died at 9:45 PM on a Friday night and it was stuck between half up and half down– going at a 45 degree angle.
We made the call to Quinn at Apex and he said he would be over in 30 minutes and he was.
He got the door fixed and we were incredibly grateful that he would help us out and work from 10PM to midnight and get us out of a jam.
Quinn is The Man and he answered the bell.
There is no way a person could not write a 5 Star review for his work.