Park N Jet

Made a reservation online couple days ahead. They were ready for me with a shuttle @4am. Driver just had 1 person to pick up at the hotel next door. Got to the airport in about 15 minutes. Caught my flight on time. Coming back that night, I just texted the # on my ticket with my reservation #. Took about 20 minutes. Shuttle was packed. When we got to the lot, my vehicle was the only one not running and ready. Diver said we need to find your vehicle. What??! Apparently they move vehicles around while your gone. Take note. $ 11.20 for about 16 hrs to park. I’ll be back.

This place is TERRIBLE! They take forever to pick you up, then lie why they are so late and finally hold you hostage if you dispute or ask for a manager. I will NEVER-​EVER go there again!

Never using this place ever again and never going to recommend it anyone that I know. A friend and I parked here on the recommendation of a friend who has used this lot before. We parked here and had THE WORST experience ever!!! We land at midnight and call the Park N Jet people. They asked to give them a confirmation number so I gave them the reservation number I had. The guy told me that’s not the right number so I asked what number he was asking about then and he said it was the ticket number we received at check in. I said we never received a ticket number and that the guy at the booth just looked at our confirmation paper, highlighted it, and told us to park. He hung up on me. I called back and asked if I could give him my name and car model/​make. He says that we’re not «showing up in the system,» then hangs up. I call back and tell him that I DID PARK THERE and that I have the confirmation papers and he tells me to call back when I have the «ticket number,» then hangs up. I tell him to send a shuttle to pick us up and 30 min later, a shuttle bus arrives. Turns out there was another couple that had the SAME ISSUE as us. We get there and the guy looks at me like I’m an idiot. Then I tell him the car make/​model and license plate number and low and behold, he finds my reservation!!! What great customer service… NOT!!! NEVER, EVER use this place if you want to make it home after a late night flight without totally losing it!!! They’ll HANG UP ON YOU if you even ask for help!

40 minutes from the airport with the new shuttle system. They no longer drop you off at the terminal, they drop you off at kiss n fly then 15 more minutes to the terminal if a train is there waiting. Their website says 5 minutes, no way. Return pickup is even worse, I don’t see how they can stay in business with the new traffic pattern situation. I can’t waste 45 minutes each way, not worthy.

While the actual parking situation is okay, it is far more than 5 minutes away from the airport and the drivers definitely take their time leaving the parking lot and getting to the gate to pick you up. Overall, fine but slow.

I love this place.
It’s reasonably priced, for one thing. Their shuttles run constantly, so there is never much of a wait to get carted over to the airport or to your hotel. They also pick up quickly from the airport, once you call.
Once I heard the Park N Jet guy talking with a guy who worked at another company. Both were speaking another language presumably not realizing that I understood everything. The other guy’s company had done some pretty shady stuff and he was complaining about it. The Park N Jet guy just listened and commented how his company wasn’t like that.
When he got in, I told him that I’d heard the convo, then asked him a few questions. He said that Park N Jet is not a fly-​by-​night like some of the others, and that their employees are well-​paid and tend to have worked for the company for several years. I think that says a lot about a company. He also said that they seldom had damage to cars, but when they did, they would take responsibility and handle the situation fairly. He spoke so highly of his company that it just really made me respect them.
This is who I always use if I end up driving to O’Hare. You can make a reservation or just show up.

Cheap, angry people at the counter, any reservation error or vehicle issues are YOUR fault. Drivers are nice and the car wash was done. Still do not like leaving my car with people who give you the impression they despise you.
I prefer others in the area which provide kinder service (Blue Sky).

I used Park N Jet over Thanksgiving for the first time and I will be back. EASY… Pull in, get a number /​return stub. Park with keys in the ignition, get on a shuttle and off you go to O’hare. On the return, I got my luggage, called and was told the shuttle was already on its way — and that was at 2:30 in the morning. Got there with a friendly driver’s help, and my car was on, heated, and waiting to take me home. Cost for 3 days $ 28. (I never checked rates or looked for coupons or anything.)
I like easy!

got one star because the van drivers are pretty good.
I’ve used this place a few times without trouble, but when they forgot to clean my car as I requested via email and in person, they told me that I never asked for it and should have know since they were having the lot refinished.
if you use them just remember:
all problems are going to be your fault, and the father, son and daughter that run the place are going to be rude to you about it.

Friendly, convenient and inexpensive … But the best part is how fast they get me to O’Hare, and how quickly they pick me up.
This is the only time I have ever recommended a parking lot!
;)

I have used Park N Net twice now and have been pleased both times. It is substantially cheaper then parking at O’hare, and their shuttle service is stress free. I WILL use them again.

Defiantly the best alternative parking at ohare Great friendly staff I highly recommend!

DONT PARK HERE — FLAT TIRE AFTER PARKING!
left my car for two nights and found flat tire. They took no responsibility.

These guys are the worst. Be aware that if you valet park they will move your car to a lot 3+ miles away that is between some warehouse buildings and the airport with only a pad lock to protect it. Be no stretch of the imagination is this location «secure»! In fact the «valet lot» isn’t even in Chicago it’s in Bensenville.
When I arrived back early they did not have my car ready and waiting as advertised. The guy in the booth was rude, abrasive and couldn’t have cared less about me as a customer, his language and attitude were horrible. They sent an employee scrambling around the Mannheim parking lot looking for the car, which they didn’t find. Interesting that it took them 20 minutes to figure out where it might be. After a long 20 minute wait they finally announced that it was in the Bensenville lot and had the van driver take me over to retrieve it. After all that they still had the nerve to refuse me the car unless I paid them in full.
After using Park N Jet for at least the past 12 years I will NEVER EVER use them again. I will go down the road a bit further to Avistar and get a reputable company to handle my parking needs. These guys are bad, really really bad!

Definitely reasonable pricing. I asked for a car wash as well. Despite it having rained all day and my flight not getting in until 9pm, my car looked pretty good.
I’d say location wise it is close to the airport, but I couldn’t figure out a way to get there without going on the toll road. Good thing I have an EZPass because I never carry cash.
The shuttle also stops at Candlewood, but the driver is very nice and did try and hurry the other patrons when I told him I was cutting it close on my flight.
I’d likely use this again for personal travel. Just keep in mind that you’ll need at least a half hour extra to drop off your car and shuttle it to the airport to be safe.

I travel quite a bit for business and park here all the time. I love their valet service in the winter, your car is all warmed up when you get back to the lot. The only downside for this place is the wait you have for their shuttle service. It’s hit or miss, sometimes they are there right away and sometimes it’s a wait. You can’t beat their prices.

Convenient, easy to get to, shuttles at the ready, friendly drivers and a quick & easy process. All prices less than $ 9 per day as of Oct ’12.
Will be using it again.

DO NOT USE!!! items stolen in car!!!
Robbers!!!
Warning
Do not park there!!!

I am rating this as «I’m a fan» because it is the place that I have settled into as my main parking lot for travel. It is what it is, and all of the lots will charge you taxes and surcharges and the like you haters. Here is what you need to know.
1. Go ahead and valet park, my car has always been fine and the lot is narrow. When you return they will have it pulled up with the heater running, Chicago winter bonus.
2. When you are leaving town, make sure you are getting there early. The shuttles are not continuous as they seem at other lots. They generally have one at the airport and one in the lot, and they exchange places. I have been in a hurry and almost went crazy sitting and waiting while one of two more cars that pulled in take their time to bring their bags to the shuttle. And also, there is a ⁵⁰⁄₅₀ chance that they will stop at Candlewood and pick up a flight crew on the way to the airport. Do not run late. Note: I have never missed a flight because of this.
That said, I was running behind and saw the van pull out as I hit my signal to turn in. Curses! I was surprised to see the van pull up behind me, the driver polled the other passengers and they said it would be ok to turn around so I would not have to wait. Good karma!
3. When you are returning, call as soon as you have your bag, before you walk over. I have never had to wait very long, but sometimes you will sit in the van waiting for 2 – 3 other people who called in. Take a breath and live with it.
4. Check your receipt. Their printer is notoriously faint and I have asked for readable copies before (reimbursement).
Also, last time I «lost» my ticket (found it in wallet, where I never put it), they did not make a big deal about finding my car in their lot and they knew when I brought it in. I don’t know how nice you expect people to be at a parking lot, but it works for me.

It’s cheap, it’s fairly close, and it works — what more can you ask for. Oh, you want covered parking? Yeah, OK, but let’s not get picky. Super convenient from the United terminal, at least, this is my go to «I’m feeling cheap» parking spot. Do I use the long term lots at O’Hare if I’m not paying for it? Some times, especially for overnight trips. But this is my standard for O’Hare parking.
My only complaint is that the shuttle can be a long wait — as if they hold it back until they have a certain number of people, or until a certain amount of time has elapsed. For example, my recent Sunday afternoon wait was quite long — but this is also about the first time I’ve used them on a non-​business traveler day.