Easy Airport Parking

I was hesitant based on reviews, but they were the best price around ($ 100ish for 12 days) and none of the reviews were horrid, so we went for it.
When we first got there, we pulled up, they had my husband go to a side window so he didn’t have to wait with all the car rental people, get our ticket & etc. Then we hopped in a shuttle & were off to the airport in no time. Seriously, 15, maybe 20 minutes top, including the ride on the shuttle.
When we returned, I called while we were at baggage claim, gave them our ticket number and they said they’d be over. We saw them pull up just as we arrived to the stop. Hopped in & on our way to our car that was pulled up & waiting for us.
Now to go above & beyond, somehow my 8 year old son ended up holding our camera bag that contained a DSLR & a GoPro. I didn’t even realize until 24 hours later that it wasn’t in our car or in our house. I called & they had it in lost & found waiting for us. It was seriously a miracle. I thought for sure it was gone & we’d lost pictures from an amazing vacation.

Despite negative reviews, we chose to go with this company because we had to find a place for 8 days and this was the cheapest. Was also cheaper than taking a taxi or über both ways. It’s outdoor valet and we live in an apartment complex so leaving the car outside was not an issue for us.
We dropped our car off at 630 on a Tuesday morning and hopped right on the shuttle and were taken to O’hare.
8 days later, we get off the plane, call for the shuttle pickup and by the time we go to the area for pick up we waited less than five minutes. As we pulled up, our car was waiting in front being warned up. While we went inside to check out, our driver put our bags in our car. We had prepaid online so we were good to go.
Our driver was also very friendly both times.
Couldn’t have asked for an easier, hassle free experience. I would definitely use this company again.

First half of my trip was excellent; prompt, quick, friendly! That part deserves 5 stars!
Now for my return, it was the complete opposite. I grabbed our bags, texted the #, received a prompt text back saying my text was received and to head to the designated area. We waited for 15 minutes before calling to find out what was the hold up and to see how long to normally expect to wait to only get the run around and a generic answer saying the bus is on its way. Someone didn’t want to admit as to why we’ve been waiting. Then we waited another nearly 15 minutes-​13 minutes to be exact, before a bus finally arrived and we were the first terminal too! Then as we were making our second stop we say another bus from the same company that had just arrived at their 2^nd pick up location. I had been standing outside from the moment I received my confirmation text watching every bus coming thru so there’s no way it got past me so I can only assume that bus was there because of our compliant, but I could be wrong-that’s not important. The driver seemed decent, however I will blame him for the delay– just like at a restaurant you would blame the server for slow service unless they gave you an explanation or apology in which we did not receive from our driver.
Now unto when we arrived at the parking facility. I saw our car lined up however it was the last car in the row and at least at vestibule 1E we were the only ones there… explain that. However, that’s not a big deal. We just arrived back home and after standing outside at the airport for 30 minutes we were really looking forward to our car being warm– just like the service you are to expect from this place. We loaded our bags, then I proceeded into the building to garb the keys (I prepaid in advance to make this a fast service upon arrival). This was not a quick pick up by no means! I was the 2^nd person in line only and the person in front of me was already receiving help. So I waited patiently. Then the employee goes back into an office and disappears and quickly calls the guy in front of me back there as get chatted very friendly. I waited with now a few more people around me. The driver of our bus walked right past me, looked at me, and kept waking. I’m thinking ‘ok, well maybe that’s not his job to get my keys…’ So I’m still waiting, mean while my husband is sitting in our NOT WARMED UP car-​POOR GUY! I had a few people from the car rental desk look at me as they were helping others at their desk-​yet no body decided to help us in any way. Keep in mind this is only 8:45pm not like it’s midnight. Then a few TSA agents walked in, right up to the desk (no, we weren’t waiting in any line-it’s ok!), then about 2 – 3 minutes later that same driver walked past us all, quickly greeted the TSA agents and got them their keys– at this point I’m tapping my cardboard card on the counter because I’m impatient and more importantly unhappy! After helping the TSA agents, he gets my keys fairly quickly and hands me my receipt and said I’m all set.
So if for some reason after reading recent reviews, you choose this company, beware to wait and wait and wait and not have your car warm. All is a part of their «standard service».

No stars tonight. Waited over 30 minutes for pickup which is the norm. I’ve been using them for over 8 years and will try someone else. Everyone on the full bus tonight are complaining. I WILL NEVER RECOMMEND them again.

I am done — they use to be on top of it but tonight the phone just rang and our car was not ready when we got picked up — when I asked why the guy said «we r only so many people and we were busy» — I pay to have my car ready when I return so I don’t care if u got busy — I am going elsewhere!

For our recent flight out of O’Hare, we did the math and found that taking a cab or parking here or in some of the lots would all work out to about the same price. We figured we’d give Easy Airport Parking a try and we’re glad we did. I got here about half an hour before we needed to be at the airport so we’d have plenty of time to check in and get there. Check in was smooth and, after waiting for maybe 10 minutes for others to fill the van, we were on our way. It’s a short drive to the airport and we were dropped off right where we needed to be in good time.
Upon arrival after our trip I called the number on the ticket and were told they had a van already nearby. We waited on the curb at the designated spot and about five minutes later they were there to get us. We returned to the hub where our car should have been waiting for us, but it wasn’t there because it had been such a quick pickup they hadn’t had time to pull it up yet. When we asked one of the workers where our car was he immediately apologized for the wait and ran off to get it. We were out of there in no time.
This was a great alternative to using one of the airport lots of taking a cab. We’ll definitely keep Easy Airport Parking in mind next time we’re traveling out of O’Hare.

Great place to park near ohare. Everybody is friendly and my experience has been nothiing but positive. Nice to arrive and find your car running and warm. They recently (don’t know how recently) changed their pickup location at Ohare to make it much more convenient. (Pickup location is now where the car rental companies pick up passengers.) Sometimes the shuttle bus is already waiting — other times it takes 15 minutes to get there. And if you have luggage, you won’t touch your luggage from when you get to the shuttle bus until you get home. (They load your luggage into the shuttle and put it right into the trunk of your car.)

Have used this facility twice in past year; convenient location, timely pick and drop off, low rates.

We got back from a week trip the other day and had used easy airport to park for the second time — picked them the first time based on a Unilocal review. Both experiences were great. They have plenty of vans to get you to the airport — they load the luggage. We got back this time and car was waiting — the driver loaded our 10 suitcases and off we went. Really beats the airport parking lot — I allow about 30 minutes to get to departures after I arrive at parking and it has been less both times. Once I trust a service I keep using them so I will always park here unless something changes. If it changes I’ll let Unilocal know

Courteous and efficient. The driver (Diesel) was very polite and a very safe driver which is very hard to find in Chicago! And the wait times dropping me off and picking me up? Zero! Each way I was fortunate enough to get Diesel and I was the slowpoke! Thank you for the five star experience!

The good: price ok, friendly staff, clean van,
The bad: it took 3:45 minutes for them to answer my call, therefor wife and I missed the van. Another showed up 15 minutes later. When I went into the office to pay, at 7:45 pm I counted 7, that’s right, 7 office employees waiting to serve me. I asked why my call wasn’t answered within a reasonable time, let’s say 1 minute. The answer was: «we were really busy about 15 minutes ago». Just a bit miffed and I’ll get over it.

I’m very happy with the service I’ve received from this wonderful company.
I was treated with kindness and respect by everyone, promptly transported in a beautiful air conditioned van by a safe and friendly driver, picked up within minutes of my return to O’Hare, and dropped off in front of the customer service office where my car was waiting for me.
This is as good as it gets, and I encourage you to give Easy Airport Parking your business.

This is one of those reviews that’s very hard to write…
I can’t lie, I had a great experience with this company. The customer service was excellent and the people who work there were amazing. They made me feel like royalty.
With that being said, the reason I can’t give Easy Airport Parking a stunning review is that they didn’t live up to my expectations. To be fair, I chose this service assuming that it would be quicker than using the regular airport parking. I usually park in Lot F ($ 9/​day), catch a bus to the shuttle and take the shuttle to my terminal. Sometimes, when running a bit late, it can take forever… or at least it feels like it takes forever, so this time I decided to try something else figuring Easy Airport Parking would be quicker.
When I drove into the lot they took my suitcase, checked me in and pointed me to their nearest van. When in the van I sat there for a few minutes waiting for other customers to come to fill up the seats. Once the van was on the fuller side, we departed. On the drop off, there were multiple stops at the different terminals. All of this made the to the airport experience a little longer than my usual.
The way back was similar. Unfortunately the company has to use the shuttle center, which is a good hike away from the baggage claim area, especially Claim 1 which happened to be where I was. The van waited a bit, as one customer was supposedly on the way, but after 10 minutes we left. When I got to the parking lot I was glad to see my car sitting front and center ready to go. I was told I needed to walk in to their offices to check out my car and be on my way.
Hopefully this review wont turn anyone off to Easy Airport Parking. While I had a great experience, this place just isn’t for me. I’m the not the leisurely to the airport, give myself enough time, type of person. I happen to be the always late, in a rush and frazzled.

Fabulous experience from drop off to pick up of the vehicle. Checking in and out was extremely fast, shuttles were abundant, and all employees were very courteous. Also, knowing the keys were with a valet and that I would not lose them on the trip was priceless.

Wonderful wonderful customer service. I was honestly surprised and was waiting for the «punchline» or the thing that I would have to complain about but alas there was nothing. I got in and got out. They even had my car warmed up and waiting for me when I got back. and… get this… i didn’t have to wait for more than 30 seconds either way to the airport. Everyone was so poilte. Reasonably priced… i ended up spending half the amount I would have to park at the airport so it was worth it for sure.
would definitely use them again.

I’ve tried a few different off-​site parking locations for O’Hare. When I did a price search on a consolidator website for my last trip in mid-​January, Easy Airport Parking came up as the cheapest. It looked really good on the website, but I was a bit skeptical. Still, I decided to take a chance and try them out. I am so glad I did.
First, check in was very fast. You pull in to the check-​in/​valet area, go inside and get your claim check and instructions, and get on the shuttle which the attendant has already loaded your bags on. We left right away and were dropped off at the terminal. Everything was very smooth.
In my past experience, the main issue I have had with off-​site parking is waiting for the shuttle once you get back. So I was curious to see how the return part went. We got our bags and I called with my claim check number. Once we went outside the doors to the shuttle area, our shuttle was already there and we loaded up and went. When we got back, our car was already warmed up and ready to go.
I have to say that I was extremely impressed by how convenient everything about this process was. This was hands down the best experience I’ve had with parking at either airport, and will definitely be using these guys again the next time I’m flying out of O’Hare.

This place is awesome! Parked by car here for a weekend and was pleasantly surprised at how great the service was. I pulled in and was hesitant because I was not greeted and wasn’t sure what to do. However once I got a hold of someone everything went smoothly. They took my bag out of the trunk, put it in the van that was already heated. They gave me my ticket and valet parked my car. (This is the same price as self park btw). The van was the best shuttle van I’ve used for airport parking. Very warm with nice seats and easy steps.
Coming back I texted them when the plane landed. Within 25 minutes of landing (not getting out of the plane, but actually landing), I was in my car that was already warmed up and waiting for me. This include the 15 minutes it took me to get off the plane and walk to the shuttle pick up area. The shuttle was already there and after waiting a few minutes we left. This was a late pick up around 9:30 PM on a Sunday. I’ve never had a better experience with airport parking!