Hampton Inn Chicago-O’Hare International Airport

Very convenient location to O’Hare. Stayed here as it was close to an airport off-​site parking ramp. Room was nicely appointed and clean. Small bathroom. Staff was friendly and offered shuttle to airport. Didn’t partake in breakfast as we left the hotel prior to breakfast hours.
Would stay again if flying out of Chicago.

Very disappointing! Compared to all the other hotels in the Hilton chain this is the one with worst maintenance yet very expensive. The elevators weren’t working at the first place. The neighbourhood did not feel good either. Unfriendly staff at the front desk and also, there were no maintenance staff. I had e-​checkin before I arrived and chose the room with 2 queen beds, microwave and refrigerator. To my surprise, none of the rooms with 2 queen beds have microwave ovens or refrigerators. They did not even give a chance of room for this reason. The information on the website is very misleading and incorrect. Not worth the money!

Should have read the review for this hotel before I went to the four points Sheraton. When I’m back in Chicago I’m going to stay at the Hampton and stay away from the four points Sheraton Hotel

I’ve stayed in hundreds of hotels and this is definitely at the bottom of the pile.
I was in town for the Wizard Con, and booked this location after seeing they offered a free shuttle to and from the convention center. Upon check in, we were told that they had no such shuttle. They «used to about three years ago» but not anymore. So because of their false advertising, we were stuck. After over an hour on the phone to try and rebook at a closer Hilton location (we are Honors members), we were told that there was no possible way to cancel here without incurring a bunch of fees and penalties, not to mention lost points. Not okay, Hilton!!!
I could hear the staff speaking in Spanish about us, saying rude things. I may not be Latino or Hispanic, but I speak the language. Not professional!
To make things even creepier, the hotel manager offered by way of a solution to arrange members of his staff to drive us to and from the convention center each day. But we didn’t know exact times for each day, which was inconvenient to him. Seriously? You’re making us feel like we are at fault for this? Completely unprofessional!
We had no choice but to stay at this hotel and drive to the convention each day, which meant paying $ 13 in parking each time. Avoiding parking charges was the whole point of staying at this location.
If that wasn’t enough, the room was even worse. No refrigerator, no microwave, no safe, an AC unit that yo-yo’s between not running enough and turning the room into a meat locker, beds harder than rocks, toilet paper I would expect to see at a prison, and exposed pipes under the bathroom sink. Oh and the hallways reeked of cat urine.
Their free breakfast is downright disgusting: powdered eggs that are far too watery, waffles that taste more like chemicals than waffle, breakfast potatoes with strips of their packaging mixed in, and apple juice that tastes like bad water.
AVOID AVOID AVOID AT ALL COSTS!!!

We drove here early in the morning and took the shuttle bus for the airport. From the airport, we took the elevator to the tunnel for the CTA station. The shuttle bus came ever 15 minutes which was super fast. The CTA blue line from airport to downtown Chicago was 45 minutes. However, time seemed to pass by fast. On the return trip, it seemed even longer and had to wait for shuttle bus to ride back to Hampton Inn. Parking was nice at Hampton Inn and able to find parking near side entrance. Also, beware of your belongings from the hotel sign so we put everything in the trunk. There is a pool and fitness center. We were on the top 5^th floor and loved the layout of the king bed in open bedroom concept. For breakfast, we were pleasantly surprised with steamed rice, seaweed, and kim chi. Get there early since the line for breakfast gets longer at around 9am. Well, we will be coming back to here next time since both the room and breakfast was nice and there is complimentary parking/​shuttle to airport. What more can you ask for?

I asked for a wake up call at 7:30am, but instead, I got one at 4am… Not cool.

This hotel is pretty economical for a 24 hour+ layover or for business where you need access to the airport.
You get free wi-​fi, complimentary parking, free breakfast, and complimentary shuttle from and to the airport courtesy of Thrifty Car Rental. Rooms are I guess what you’d expect for a category 4. Towels and amenities are plentiful. There is a pool in the hotel.
Their breakfast was the main highlight for me, since they have your eggs and other protein foods, Asian food (saw some kimchi and rice while there), some yummy breads and pastries, your assorted cereals, yogurt, coffee, and of course assorted juices. They also have a waffle maker.
I did have a problem with receiving a smoking restroom despite booking a non-​smoking and some noise but that was resolved after the stay. Overall, the hotel was A-​OK and economical. Don’t expect anything fancy there.

We have stayed at several Hampton Inns all across the country and at this particular location at least 3 times. I really appreciate staying at Hampton Inn. They have moderate prices for the area and when you add in the fact that you get free WiFi, free breakfast and free parking, Hampton Inn’s price can’t be beat.
I love that they have fresh coffee, tea and hot chocolate at all hours in the lobby. Their breakfast has good variety — for those who don’t want a sugary/​carby breakfast, there are eggs and generally a protein.
The hotel is clean, the rooms are nice and updated, the pool area great. We didn’t use the shuttle but, sitting downstairs for breakfast, we heard them come in to check for passengers multiple times. The front desk staff is always friendly.
This location is very close to O’Hare — maybe 10 minutes away, so very convenient. We have family in Chicago and we try to get back twice a year. This will always be the hotel we try to stay at.

NOT CONVIENENT — shuttle claims to run on demand but we waited 50 minutes !! Alsi not as close to airport as it looks on map. the poor service caused us to miss r flight !! Would not recommend staying here if u need a convenient hotel by the airport !

I would highly recommend staying @ this hotel while you’re visiting Chicago. It’s close to the airport & great accommodations with 24 hour Thrifty Car shuttle. The hotel shuttle is complimentary and just a phone call away. The breakfast is included and it’s not just a continental. It’s free & delicious. Everything from cereal to fresh waffles along with fruits & yogurts. The staff is oozing with customer service. Miranda allowed my family to check –in at 10:15am, and was extremely hospitable. Again, I highly recommend The Hampton Inn.

This Hampton location is OK, a bit pricier and not-​as-​nice as the standard Hampton, but that is to be expected at an airport hotel. The staff was friendly, my room was clean, the WiFi signal was good, and the shuttle to O’Hare was free and on time, so I had no major issues with anything important.
Two minor things to note: my room had two conditioners instead of one conditioner and one shampoo which wouldn’t have been a big deal had I not noticed it at 4:15 AM while in the shower. Second, I had to go and ask for the receipt which they usually slide under my door, but that may have been due to my early exit time.
I will stay here again if I have an early flight out of O’Hare.

Excellent customer service! Pleasant faces at the front desk, accommodating and friendly workers, and they’re willing to work with most requests. Rooms are clean and updated. Mattresses, however, are as hard as rocks. I felt like I was sleeping on a concrete slab at a POW camp. We complained the first night about the painful mattresses and the front desk staff… Very nice… switched rooms for us. The new room’s mattress wasn’t much softer, but I guess it’s the thought that counts. A 3 night stay allotted us maybe an accumulated 12 hours of sleep, a pinched nerve and sore muscles. If you love hard mattresses, then this place has ‘em! If you prefer a squishier sleep, seek shelter elsewhere

This is not a review on quality of stay at this Hampton Inn but a review of their reservation process and poor front desk customer service.
My wife made a hotel stay phone reservation for a friend who is visiting from out of State but arriving very early in the morning. Reservation was completed one week in advance and confirmation received via email. My wife faxed her credit card, ID and Hampton authorization form.
Fast forward to the day friend arrives at 5am. Front desk for some reason could not find the authorization. Was rude and told our friend that if authorization is not presented by 6am that Friend was not going to be given the room.
Friend had no choice but to call and try to wake up my wife to request for authorization. Wife’s phone is on mute. Friend had to provide credit card to be given a room. Wife wakes up, calls Hampton and spoke to another front desk who was able to locate the authorization.
No apologies were extended to our friend or my wife for the hassle/​inconvenience.

Great place to stay. Wonderful staff very accommodating to large groups. They supplied shuttle for our 50^th high school reunion party. Breakfast was well stocked, clean, and very good.

This was my third time staying at a Hampton Inn, first time at this location and I have to admit that I really am starting to like staying at their hotels. First off the prices are reasonable, and both of the hotels I have stayed in have been clean and tastefully decorated with local photography showcasing the local city.
This location was no exception, from the moment I checked in I was greeted with a friendly face and a personality to match. The employee informed me about their free breakfast buffet, which was actually very good for a freebie. The room was nicely decorated and comfortable, with free wifi which is always a nice touch. I do not understand how Hampton Inn can offer free wifi, while other places can charge upwards of $ 12.00/day.
Anyways the main reason for me picking this hotel was its price, and location. Which was very close to the highway and provided me with somewhat quick access to downtown. I would have stayed downtown however hotels were overprices that weekend and I figured that I would save the money by just driving. However after reading several reviews I forgot that I was so close to O’Hare and that my hotel offered free shuttle transportation to the airport, where I could catch the «L» train to downtown. I will need to keep this in mind for next time I need to visit Chicago and want a cheap hotel.
Overall this is a great hotel, with some nice freebies like breakfast and wifi, and is close to transportation (with a little help from the shuttle).

I decided to make a spur of the moment road trip to Chicago over the Labor day week-​end. We drove in from metro Detroit, MI. All the hotels in the City were booked solid due to a major college football game in town. I thought about staying near the Midway airport closer to the city but the area made me a bit nervous. We wandered around on the roads and made our way towards Chicago O’Hare where hotels were plentiful and much more moderately priced.
The price to stay here during the busy week-​end couldn’t have been better for what we received. I LOVED that we didn’t have to pay to park… what a relief. The beds and bedding were super comfy. The service was exceptional. I usually hate the stale, boring hotel breakfasts but the food here was really good. I especially enjoyed the pre-​made oatmeal and fresh fruit.
The rooms were quite, large enough, very clean with good tv reception/​channel selection.
I will definately return to this hotel when I am in the area.

Airport hotels typically make me nervous, but i was pleasantly surprised by my room at the Hampton Inn. Very nicely appointed and it was just 10mn from the airport.
The hotel offers plenty of food delivery options in the room, breakfast and wireless are complimentary and parking was a breeze.

Very nice room. Free internet. Friendly Staff. Free Breakfast. Would definitely recommend and stay here again!

I didn’t roll in until ~1am, but the night deskman checked me in quickly. The room was clean, and very nice for a hampton inn. The location was near the airport, and there was no charge for parking. The airport hilton charges $ 45 for parking. The price was not bad, but I’m sure it fluctuates with date.
Also, it should be noted that I’m a Hilton Honors member, so check-​in may be less of a hassle for me than other guests.
I’d stay here again though.