Quality Inn O’Hare Airport

This was the hotel that my wife chose for us. It was really close to Ohare airport cause we had a very early exit. The place looks like it is about to get some work done on it. It really needs it. After all is said and done we slept here. Hard too cause we ran non stop the whole time we were here. We would drive in change and go back out. Till late night then we would wake early and start it all over again. This place had everything that you needed. Coffee in the morning and ice machine in the hallway. They didn’t have a elevator so we had to use the stairs. In all it was a alright place that served it’s purpose and we could maybe come back.

I wish I could give this hotel negative stars. They DO NOT have a shuttle that will pick you up from O’Hare, despite telling you there is one. I stayed at this hotel a few days ago and took the shuttle to O’Hare. Upon leaving the hotel, we were given a slip of paper saying to call that number when our flight home arrived, and a shuttle would be there to pick us up. They also said the shuttle runs every 10 to 15 minutes as well. When we arrived to O’Hare after our vacation, we called the number for the shuttle — which was actually just an automated answering machine for the hotel. After I finally got through to the front desk receptionist, they said they would call the shuttle and it would be at our gate within 15 minutes. They never came. I kept calling and the hotel didn’t seemed surprised and just reiterated the shuttle would be there in 15 minutes. We waited outside for the shuttle for over an hour. At one point, a shuttle for a Quality Inn came to our gate and we begged them to take us to the hotel 3 minutes away, but they refused and said they were only going to the Quality Inn in the suburbs. Luckily they did call their dispatcher and let them know we were waiting for a shuttle. After an hour, a van with a small Quality Inn sticker showed up and after double checking they would take us to the Quality Inn O’Hare, we piled in. After waiting outside for so long, after we got into the shuttle, they told us we weren’t allowed to leave O’Hare for 30 more minutes and we were not able to convince the shuttle service to take us to the hotel any earlier. Once the shuttle finally left, after about a mile, we realized they were taking us to the suburbs. The driver misunderstood us and after all of this, it still was not the shuttle to take us to the Quality Inn at O’Hare. The dispatcher insisted on having the driver take us back to O’Hare, however luckily the driver took us to the hotel to get our car instead. So, the actual shuttle NEVER CAME. It took us an hour and a half to get from O’Hare to our car. When we got to the hotel, the manager did not care and seemed unaffected by our experience. DO NOT STAY AT THIS HOTEL. Not only is it an extremely subpar hotel, they do not provide shuttle service to O’Hare.

My fiancée and a group of our friends and I were going to head out to Puerto Rico and didn’t want to get up super early, so I dug around on
to find a spot close to O’Hare that had a shuttle service. This was the cheapest option and frankly, that’s all we cared about. We didn’t need anything fancy, just the basics.
My fiancée and a friend and I arrived and checked in easily. Then we waited at the bar for a couple more of our travel companions to arrive. We were greeted by Eva who was super sweet, attentive, and helped us have a wonderful time for our first night of vacation! The breakfast wasn’t bad the next morning either. The shuttle also was on time and it was probably one of the easiest experiences I’ve had dealing with O’Hare.
AND…
On the way home. Our friends got to the hotel only to realize that our friends car wouldn’t start. We arrived a bit late but once we did, we saw that Eva, the lovely bartender, gave our friend her keys to let them jump their car. When it didn’t work, two of the employees tried their cars as well until they finally got things up and running. Such thoughtful, kind, people! How could this crew NOT get five stars?
The downside? Yeah, sure, it’s not the fanciest place. But it was clean, the shower worked, and the bed was comfy. Enough said!

Room was clean and comfortable and the staff were nice. That’s the only thing this hotel has going for it.
Doors are poorly fit (3 inch gap under the door. I can watch people’s feet as they walk down the hallway). Window doesn’t close completely and therefore can’t be locked. Bathroom door looked like it got kicked in then painted over. It’s right next to the highway so if traffic noise bothers you then look for another hotel. The keycard lock on the exterior door to the building has been disabled so anyone can enter.
There’s definitely no «Quality» in this Quality Inn.

Here’s bathroom is no way baths, hot and cold water, no breakfast scrambled eggs or hot dogs, not necessarily in each room has a microwave, refrigerator, front and no microwave, washing but also to the next ridge!

They falsely advertise they have an airport shuttle service to O’ Hare Airport.
Upon arrival, I stood out in the cold for a third party contracted shuttle that never came. I took a $ 32 taxi instead to them.
Then in the morning I was told to come at 5am. The other customers got to the lobby about 10 minutes till to 5am. The shuttle was completely full.
Don’t stay here. Get a hotel with a real shuttle service!

Affordable and quiet hotel with breakfast included. I stay there for as my commute hotel and they treat me good.

I don’t care what the people say, I prefer the Quality Inn over other ORD hotels when I have to commute in the night before my trip starts.
First of all, the shuttle comes regularly because it is shared with the parking service.
Second, it’s clean and cheap. Half of what I pay at the ORD Hilton with my crew rate.
Third, you get free breakfast.
It’s old, yes. Needs redecorated, yes. Probably a major facelift, actually.
Who cares though? Clean. Quiet. Cheap. That’s all I need when I commute in and probably have to leave at like 5 AM anyhow for my check-​in.

Stayed at the Quality Inn O’Hare Airport for several days and, on the whole, would recommend this facility.
Pros:
a) Easily accessible from O’Hare via the hotel shuttle (which is shared with a parking facility).
b) Guests can use the shuttle during one’s stay as a means to get to the CTA rail line (Chicago’s subway/​rail system).
c) Basic lobby and rooms, but the rooms are not cramped.
d) The lounge is open until 4AM (yes, 4AM!) for beverage enjoyment. And adult beverages are permitted poolside.
I dined in the restaurant once– had a chicken w/​pasta dish– and thought it was good.
e) Free breakfast.
Cons:
a) Some of the rooms have a musty odor. I was transferred during my stay (a/​c issue) and, while my first room was fine, one noticed a musty odor upon entering the 2^nd room.
b) I used the shuttle 6 times. One time, and only once, I had to wait some time for the shuttle to arrive.
c) Although the lounge is open until 4AM, food service ends much earlier. Other than the in-​house restaurant, restaurant availability is quite limited in the immediate area.
d) The hotel coffee was not to my taste.
So, all in all, I’d rate this facility as «totally acceptable.» Convenient choice if one wants to stay near the city and would prefer not to rent a vehicle. I would certainly use the Quality Inn O’Hare again.

This hotel was horrible! We checked in and we were supposed to have a fridge in our room, but no fridge! After calling the front desk 5 times we finally went to the front desk. They were very rude and stated they didn’t know about our fridge even though we were charged for it! They told us the fridge would be there in a couple minutes. 10 minutes later still no fridge! Front desk was extremely rude. If you are looking for a place that you are only going to sleep for a couple hours maybe this is ok, but otherwise head down the street to a nicer hotel.

Was really disappointed by this hotel. We are not fancy travelers… as long as the place is safe, the room is clean, and people are nice, we are ok. However, the room we were given at Quality Inn Ohare smelled SO BAD of old, musty, damp smoke that I could not sleep. We stayed on June 22^nd. The minute we walked into room #252, we looked at each other in disgust. We would have asked to change rooms, but we were already exhausted, only had to sleep there, were only staying one short night before departing at 4am, and we hoped that the smell would fade… it did not and it totally ruined our sleep. When we mentioned this to the front desk agent in the morning, he casually dismissed it by mumbling «we’ll look into it»… The rest of the hotel was poorly kept, the floors were in desperate need of vacuum in every hallway, and the lack of elevator made it a struggle to haul our suitcases up.
It’s one of the cheapest places in the area, but I would have paid more for something cleaner. They really don’t seem to care what condition their hotel is in.

All I can say is thank goodness we only stayed here for one night. Pros: Our room was clean and there were no bed bugs. Shuttle to airport was convenient. Cons: Sketch part of town– we were advised not to ride the city bus. Front desk was not friendly, seemed like they hated their jobs (except Manny). But, nobody offered to help with luggage and we were placed on the 2^nd floor with NO ELEVATORS. Sink faucet was difficult to use, shower head was falling apart. Breakfast was not worth the stay at all. I will not stay here again, and I do not recommend staying here.

The people were extremely nice and helpful. The hotel was not good. It seemed clean but really didn’t feel that way. I did the Stay and Fly and the shuttle was timely but overall I would not stay here again.

This hotel was sorely disappointing. The night I checked in, the woman at the front desk was rather rude and uncaring. Having worked in a hotel, I understand how much the night shift can be horrible but that’s not excuse to treat customers badly.
The first room I had was nice but when I switched to a different room to split it with a friend, it went downhill. Two of the outlets in the room did not work. The first light in the room worked at first and then didn’t towards the end of our stay. 2 other lights in the room were broken as well.
I had requested a room AWAY from the pool yet I was put right in front of it. Mind you, I booked this room at least 5 months prior so ‘no other rooms’ is no excuse.
The first day, I went out to find breakfast and didn’t any. My friend asked the man at the front desks where it was and he gave us a stupid look and said ‘we don’t have breakfast’… As he stood behind the sign clearly saying they did have breakfast from 6 to 9.
Their wi-​fi does not work. We could not get a signal in our room at all. Don’t advertise free wi-​fi if it only works in certain rooms. We asked the staff for help multiple times and we’re always brushed off or treated rudely.
This motel needs a renovation. In both rooms and staff. If I ever come back to Chicago, I will not stay here again.

This motel deserves no stars. It is outdated, the furniture is old, the toilet is super small and tight to the wall!!! It is the worst motel I have ever stayed in! Do not make the mistake of staying here! When I told the staff about my room they were not kind enough to even try to accommodate me elsewhere. Please look closely at the pictures as they are not what they seem. I am going to write a formal complain to corporate as well.

Not very nice, even for a cheap motel. Only one of the two entrances on the outbuilding I stayed in has a card reader — the one least convenient to what little parking I could find. The room was noticeably less clean than I would like, with a stain on the carpet between beds, and the electrical fixtures in the bathroom were grimey, especially the light switch. The bathroom countertop was badly scarred, and had a substantial paint (?) smear.
The curtains would ordinarily have been sufficient, though not good, but the obviously «classy» owners have a LED sign below the main sign, blasting out the distorted image of two clinking glasses on a white background, bright enough to blind passing drivers at night, and blinking just often enough to make the sign distracting in or out of the room.
And it was noisy. In the morning, the load conversations of the hotel staff, and patrons. At night patrons alone.
The room had neither a safe nor a fridge.
I’ve seen worse, but with so many places to stay in the ORD area, I will do my best to avoid staying here again.

The room was clean and comfortable. The price was nice and the staff was friendly. The big downside was the freeway noise! We had an early flight and falling asleep was difficult with that noise. The guest service booklet had a few menus and I was happy with the Chinese kitchen that we had delivered.

For every traveller’s concern, «Quality inn «ain’t a really good quality. Staying this hotel is biggest mistake in my life. The price was cheap. So I didn’t expect how clean modern this hotel was, at least the safe must have. However this place makes me feel unsafe. yesterday night at 3 am «someone» trespassed in my room. For god’s sake, all the sudden the lights went up, it waked me up. And the guy realized he went to the wrong room, he apologized and left. He alleged that he was the staff of the hotel. Who knows??? I was startled and scared. This hotel is so creepy, insecure.messy. Anybody could access the room. They couldn’t protect our tourists’s safe at all. This worst hotel I’ve never experienced. For my lesson, you could pay $ 20 more, you could get a nicer hotel around O’hare airport.

Any port in a storm – literally.
I was stuck in Chicago because of some unfortunately common airline misbehavior, and I was more or less forced into staying here. Fearing the worst (because of the reviews here) I was pleasantly surprised upon my arrival. A very helpful night manager checked me in, and although the facilities aren’t The Ritz, they’re extremely clean and even reasonably comfortable. Free WiFi, too, which the big boys don’t give you.

The hotel is outdated, yet quaint. The wifi connection is ok. My room was clean. A little noisy as I could hear voices in full volume, coming from downstairs, under my window. It’s cheap, has easy access into the city and fairly close to the airport. About a ten minute drive.
They offer a complimentary shuttle, though you have to be down stairs about 15 – 20 minutes before you need to leave the hotel so make time for that.
I believe they offer breakfast, lunch and dinner. Whether complimentary or at a price, I’m not sure. I didn’t ask.
The front desk agent was a little dry.

Ein typisch amerikanisches Motel in Flughafennähe von ORD (O Hare Chicago).
Alt, ein bisschen schmuddelig aber zweckmäßig. Zudem einer der letzten Chancen, wenn in Chicago eine große Messe stattfindet und die Hotels in der Stadt nahezu ausgebucht sind. Preislich okay (162 $ für 2 Nächte im Doppelzimmer). Ein Frühstück ist hier inklusive (typisch amerikanisches Frühstück ohne große Auswahl).
Weiterhin gibt es natürlich einen kostenlosen Flughafen-​Shuttle, der von der Shuttle-​Bus-​Station ca. alle 20 Minuten abfährt, man kann auch über das Courtesy-​Phone das Hotel anrufen um die Sache allerdings nur minimal zu beschleunigen. Die Fahrt zum Flughafen dauert dann ca. 15 Minuten, von wo man auch gut zur Blue Line (U-​Bahn) kommt, um so in die Stadt zu gelangen.