Wendy’s

The food was good but it was freezing in the dinning area. The counter lady said that the heater didn’t work but it did work in the kitchen and the entrance area and they opened in November and it’s December. Very dissapointing.

They’ve closed this store and opened a new one. The new address is 1530 E Algonquin Rd. Located in the same parking lot.

This Wendy’s just moved into a new building right next to the old location, and it was a huge improvement! The new store has a cool contemporary style. They have a variety of different seating arrangements to suit various needs: 2 and 4 person tables, bar-​style for single patrons, a lounge area with cool leather chairs, and a spot in the corner were everyone with laptops congregates.
They have 2 of those awesome soda machines that let you choose like 100 different drink options… which is awesome (I chose diet mellow yellow).
They only have 2 cash registers and a really small space for ordering, so I’m a little curious how cramped it will be during peak rush times. The drive through was well planned and has 2 ordering lanes, so I assume they are banking on more drive thru traffic… which makes sense for the area.
My one drawback is that the front façade of the restaurant is all glass with a 20′ tall (+/​-​) atrium that has a brutal greenhouse effect. Although it looks cool, the glass made it hot and uncomfortable to sit and eat. I was just toughing it out, then my buddy mentioned how unbearable it was for him and I finally broke and admitted I was sweating too. I can’t imagine how much worse that would be in the summer, hopefully they add some more window tint or shades.

When it comes to fast food, Wendy’s oftentimes seems like the better option. Whether that is true or not, I shall leave you to decide. Regardless of its menu choices, this Wendy’s service was definitely not the better option.
I have gone to this location a handful of times, each time expecting something better. Fool me once, shame on you– fool me twice and thrice… okay, shame on me. During the afternoon hours, there oftentimes seems to be a very rude and impatient individual working the mic in the drive-​thru. It is not a case of incorrect interpretation… she really is very rude. When I could not wrap my mind around the presence of a pretzel bun burger, I asked for a moment to think. She sighed loudly then said «you need more time? I guess… just tell me when you’re ready». Then when I ordered, she questioned my decisions at least two times. Apparently she thought the meal I was ordering was for her so she should be able to choose what I purchased. Unfortunately, I was not ordering a meal for the two of us to share together. When I finished ordering, she said «okay» and never provided a total, said pull around– ya know, the usual. When I did pull around there was a gentleman taking the money, so I paid. The girl next to him looked at me, rolled her eyes and laughed. Nothing but the best service.
The other times I have gone to this location and she wasn’t working, my order was wrong. In fact, my order has never been completely right regardless of how many times I repeat what I want. I guess I will just have to drive a few miles further in order to indulge in Wendy’s.