Naturescape

I signed up for their lawn service online because their prices were much better than Scotts. I never received an email or phone call confirming my service activation despite the fact they already deducted the $ 180 service fee from my account. 2 weeks later and still no word from Naturscape. I called to cancel my service and I was told I would receive a check in the mail for the refund. I week later and no check in the mail but Naturscape decided to come out and spray my lawn even though I cancelled the week before. So I call back a 2^nd time and the gentleman I speak with says he has no record of me calling and cancelling the service. Abysmal customer service!
From the beginning Naturscape has been an absolute nightmare! And I have yet to receive a refund.

This service so far has been a disappointment, they were due out, and never should up, they said bad things about Scotts lawn care (which my neighbor) uses, meanwhile her lawn looks great an di have seen Scotts out here for their scheduled visit. Naturescape however, has made it abundantly clear to us on several occassions thats yoru satisfaction is not guaranteed as tehy aadvertise… currently i cannot reach my location for service, yet i have paid tehm in full. The techs are nice, the office people tell me next week, and then when i call the next week they tell me again the same thing., this gooes on for weeks. I was due last week for a scheduled treatment and they never showed up. They are unreliable and judging from my brown grass and weeds, ineffective. If you are lookign for good lawn care, seek Scotts, my neighbor has used them for many yrs without any complaints ortr hassles. If Naturescape wanted me to renew with them next yr, they woukld be doing their job this yr. Good luck with that! :(