FedEx Office Print & Ship Center

I only had to stop in quickly for 1 fax. I was greeted by the entire staff of about 5 people, which was appreciated.
I went about my business on the automated fax machine. Dialed the number, received my confirmation, and printed my receipt.
A pleasant stop at FedEx with no complaints.
Staff was very kind, helpful, and attentive.

I am FedEx account holder and have shipped hundreds of packages over the past ten years. I recently moved to the Chicagoland area, and the Roselle office is unfortunately the closest location to my home. While other locations will typically see a prepaid shipping label and expedite my dropoff, this location routinely asks «what’s inside» and questions the quality of the packing. Rather than simply asking «are you shipping any hazardous substances?» they interrogate you in an accusatory manner and make you feel ashamed to even think about shipping an item. They also routinely open packages in an attempt to upsell packaging services. This location does an extreme disservice to the FedEx brand. Makes me wish the UPS Store stayed opened later as ten years of loyalty has pretty much been erased in the name of bubble wrap and packing services.

They will charge you 0.45 cents if you want to blow your nose. This place is horrible. I came in here late at night & some how the staff was too busy to help me. They were assisting another customer but I got charged $ 2.25 just waiting for a staff member to help me.
I finally decided to log off. I didn’t want to do this because I figured when the staff member would finally come to help me I would have to wait a few minutes for the slow computer to load back up.
I was wrong however because when the staff member was done assisting the other customer he didn’t come back over to help me. He just went back to whatever he was doing behind the counter.
After this I decided that I had enough & left. You would think that late at night you would be able to get some decent service but that is not the case here.
Every time I come here it just seems to get worse & worse, I don’t think I will be back unless absolutely necessary.

I needed to get something faxed ASAP for medical purposes. Perhaps I read incorrectly that the UPS store opened at 8 because it was closed. Looked around and saw a place called Pak Mail. I drove in and they were not open until 9. They had a big sign on their window $ 1 to fax ANYWHERE in the US. But right next store there was the Fed Ex and hooray it was open. Charged me $ 16 to fax 7 pages. I clearly thought this had to be a mistake. No, I was told the fax was long distance so therefore more. Gimme a break! That is just greed. Now I will know better to than ever use them again.

The Huge Pros:
#1) Open 24 hours, which is crucial for someone who works long hours like me
#2) Service is prompt when it comes to FedEx’ing items, and I have never had any errors or problems with packages I have sent.
.
Standard: copying services are standard fare & straightfoward.
.
Extra perks: the real reason I gave an extra star, is that I flat out get amused by the craziness of many customers that go here. I usually end up visiting episodically at late hours to FedEx something. And, inevitably, there is always some customer who is berating one of the employees for some lunacy they performed themselves. «This printed wrong, and I tried it again 37 more times and it came out wrong everytime! I want my money back yo!» I watch… I laugh. The employee patiently fixes the situation. The customer leaves, and the employee and I laugh about how crazy people are… They don’t get paid enough.
.
Thank you for being ²⁴⁄₇.

They print, pack and ship for you. What not to like! Good customer service too.

They perform their duty as is, but that’s about all I’ll come here for, receiving shipments. Their customer service is subpar and a lot of times, they either seem busy or disengaged from wanting to help.
The machines (like the copy machine) aren’t intuitive and can take awhile to operate. There can also be a line here at times. The prices are also sky high for stuff like faxing. I understand they have to make money, but I paid upwards of $ 7 – 15 for faxing some documents, which I wasn’t too pleased with.

I am but a simple man.
A simple man with a laptop and a dream… oh, and a lack of printing supplies and faxing capabilities. WahWah.
So… sometimes I find myself *here*.
I I I
I I I
I I I
V V V
FedEx Office (24 Hour Print and Ship Center)
Where my lack of having a regular olé boring day job creeps up and reminds me of the few ‘luxuries’ working in cubicle hell had… like the petty theft of office supplies (!!!multicolored mini post its!!!) and abuse of company equipment (smush face+press copy).
When I find myself in need of what seems like such primitive tools I turn to FedEx Office because:
A. Their hours are exceptional (²⁴⁄₇)
B. I really don’t have much of an option if being open 24 hours is close to my top priority.
They’ve got scanners, copiers, printers, fax machines, PCs, laminating machines, and more. Just imagine any dull office supply and they’ve probably got it right here, at your disposal, 24 hours a day. Part of me wants to call it a sterile environment, but it really isn’t all that clean. So let’s call it void of a soul, like any generic office presumably is, and then call it a day. It’s not a happy place, is my point. And no one really wants to be there, *BUT* as hard as it may be to grasp this when you’re there and you’re paying $ 6 to fax four sheets of paper or $ 10 to scan some sh*t and use the Inter-​web for 5 minutes on their mind numbingly slow connection– it is actually a place of convenience.
and it still beats the hell out of having to be in a real office.

I had a really good experience here, so I had to update my review! I needed a place to print out some cool images I copied off the Internet. I create unique framed artwork out of these images. I’m always confused by how the process works –do I need to do it myself? Can they do it for me? Do I pay with the machine? Pay them? The staff was very helpful and walked me through it. Manager Doug was especially helpful when my prints were not coming out of the printer right away. It was such an affordable option versus having to purchase posters from an Internet site! I walked away really happy with all of my prints! The world… or should I say walls… are my canvas!