Cats Auto Repair

get a second opinion trust me i thought they were so good i brought in all 3 of my vehicles they got them in and out so fast i thought they were great on my last visit i brought in donuts cakes i thought i made new friends as. i drove the last vehicle home it started on fire i got it back to the shop mike tried to blame me he fixed it no charge of course but it still has the same problem it starts sometimes so i started checking the work on my other vehicles my. truck which cost me thousands was almost out of oil after they repaired it gave it back to mike they claimed they fixed it with no explanation final car was checked for oil leaks at a charge of course they claim to fix all leaks the power steering was almost dry still adding oil to this day they took my kindness for a weakness and crushed my trust in mankind im not a preacher or a. saint but i believe in god so believe me when i say i swear to god i firmly believe that someone or two did me wrong i lost thousands there i will go to jiffy lube for oil changes from now on i lost thousands of dollars here please if you do go when they tell you that you need this and that please get another opinion i am still hurting financial and can’t get over how no one cared one more thing when i drove in with my van on fire i kept it safe distance so if it blew up no one would get hurt or worse but believe it or not good old mike told me to go out there and move the van closer because his guys were not going to carry a fire extinguisher 100 yards yea no shit it made me pick a star or it would not post if there was anything less than 0 they would get

I needed some work on my car and Mike really helped and was very kind. He went over all they were going to do with my car. I highly recommend this place! Great service and friendly staff! And to top it off their cat they have in the waiting room was truly a sweetheart and made some stress I had about my car go away (:

My family has been bringing our cars here for years even after moving a few towns over. Cats has always been honest and thorough anytime I bring in my car. Oil changes are quick and any suggested repairs are explained but never forced or pressured.

Service is alwAys good here. In and out for a $ 17.00 oil change. Other repair tickets for my car have been reasonable. Highly recommend

Mike and Junior helped me out with both of my cars this week. Service writers are awesome, prices are fair, and the work is quality.

These guys were awesome! Went for a car inspection on a used car we were looking to buy. These guys saved us a ton of headaches. We didn’t buy the car but we did find some great new mechanics:) Will totally be returning. ps loved the extra company given to us by the shop cat:) Thanks again

I like this shop a lot. Auto mechanics always have that feeling like you’re about to be ripped off at a moments notice. Not at Cats, they explain everything that is going on with your car. Or for instance my car: it looks great! You’ll need tires in a little while but not quite yet. Where else do you hear that? He did mention when I do need tires to come back because he has three different warehouses he can get them from for cheap. Love the fact that they do an inspection of the entire car, and fills or lowers your tire pressure just with an oil change. I would recommend this place to anyone and everyone.

major rip offs.
1. the guy that took my car for a test drive he did burn outs. he hit the gas and took off. showing no respect for ones car.
2. i wanted to do only my front brakes as in pads and rotors they did the front and back brakes with new pads, rotors flushed my brake fluid and others and charged me $ 540 he said he gave me $ 40 discount but he just made it look like he did so typically it was $ 580 and he put it to $ 540, so it would look like i got a discount. i was mad they did he said you pay or you dont get your keys.
3. i wanted ceramic brake pads and i paid for ceramic, they gave me metallic. how do i know… if you have metallic pads on, your rims will be dirty. if you have ceramic pads they wont get dirty because ceramic is a better material.
4. the cat that they adopted was a total pain i was busy doing my college work while i was waiting. the cat comes by me starts going through my legs, which i dident mind. but when he jumped on my books and papers that pissed me off and he dident want to get off. so he got my papers dirty.
5 i wanted to know how much it would cost to tint my car. he said $ 400 for all windows including front 6 in strip. fuck that i paid $ 250 at all auto body in elk grove and they still are on till now, nothing was wrong no bubbles no film coming off.
THESE PEOPLE ARE MAJOR RIP OFFS MAKES SURE YOU GET WHAT YOU WANT AND SEE THAT THEY ARE PUTTING ON WHAT YOU WANTED AND PAID FOR.

I think if you read all the reviews here you get the idea of what this place is all about. We took all of our vehicles here regularly for a couple of years. We seemed to notice that every time we brought a vehicle in for their $ 9.99 oil change, they always seemed to find something else that needed repair. The straw that finally broke our back was when it was recommended that a tire needed replacement because of low tread. This tire was brand new! We decided it was time to find a new shop.

Don’t get fooled by the low prices, they beat all the mechanics price and then they put my car into a condition where I had no choice but to add their «add-​ons» and got charges $ 120 extra. Their labor prices are extremely high as well. it also took them 2 hours to put two tires up. Not worth it.

I brought my 2004 Venture in for repairs on malfunctioning wipers and door locks/​remote start. From the start, I found the service to fast and friendly. The wiper issue was resolved promptly and the tech identified the issue with lock/​remote start as a problem with the after market alarm system. Cats went above and beyond by bringing my vehicle to a nearby specialist who fixed the problem for a fraction of the replacement cost. I was kept informed and consulted at each step. I found Cats to be honest and I am extremely pleased with the results. I will return when the need arises.

I went here to get brake shoes replaced the guys there were very good and welcoming said that the car needed not only brake shoes but also rotors replaced, they took care of the repair the same day also offered me a discount. I felt happy not only because they did not charge me anything extra for inspecting in the first place, but also the service and parts were reasonable if not on the lower side ($ 240 for rear axle), I would defiantly consider them for any future auto repair B.T.W they have a really people friendly cat that you can pet along while you wait.

I came here to get an oil change and check out my check engine light coming on. They were so friendly here, quick, thorough, and exaplined everything really well. They guy even printed out a report for me to show my previous mechanic (to prove he made a mistake on a repair). He was honest and didn’t want to make me pay for a repair twice. I will definitely go back here.

I have had an extremely good experience with Cats Auto. Both my vehicles have very high mileage, 185,300 and 191,000 respectively. Cats has done a great job with the routine maintenance. They have also done a great job with some aftermarket parts they installed for me. In additional to the service, the atmosphere is better then most repair shops. The leather couches and free wireless make the waiting a lot more manageable. They are open on Sundays which is incredibly convenient.

avoid this place if you can. got my timing belt changed here and starting having problems with clicking noise with my car soon afterwards– went back and was told it was unrelated to recent timing belt change with my car and wanted to charge 700 for other «necessary» services. when i started asking questions, they got defensive– thankfully didn’t go through the services they recommended and went straight to my car dealer– apparently the tensioner was totally shot after the timing belt was changed; this wasn’t even mentioned to me even though i repeated asked whether it was from the recent timing belt change.

They provide free wireless internet which always keeps me productive while I’m waiting. Lots of big leather couches means that there’s plenty of area to spread out and have your own space even with lots of other customers. There’s a TV on one side and a reading room on the other, so you can choose what you want and not be disturbed by the rest. The prices were half of the dealership and 15% less than other local shops. Great place. I drive 30 miles to get to this place because it’s worth it.