Benihana

Was there last night at the Schaumburg location … Ordered the surf side. The chefs name was Charlie. The food was terrible and my stomach is still upset. Worst experience ever! Please do not go to this location.

Sat at sushi bar. Fast and friendly service… everything was prepared as expected! One of my «go to» sushi stops.

I came in today last minute and it was surprisingly not busy. The service and chef were great. Food was great as usual only problem was the lobster, it was way to small and looked like it was purchased at jewel. Very disappointed. Not the same.

Excellent Service!
Our group was large (over10), the staff was very attentive, and super friendly. If your drink (soft drink, lemonade, etc, NOT liquor) was even beginning to near the bottom, somebody was replacing it.
Our food was great and the show our chef put on was fun for kids and adults alike. Nice family and/​or group restaurant.
Never seen such non stop group service, they were great.
Food: we had a LOT!
Japanese soup (onion and mushroom combined) I never thought I would enjoy either, but it was actually delicious. Next was a Japanese salad with ginger sauce. Very nice combination of flavors.
Appetizers: dumplings were excellent, crab cakes were outstanding (costly appetizer at $ 11 for each piece) sushi sampler– fish was very fresh and sticky rice had a hint of ginger, very good.
Main course: yakisoba was very very good. The steak and lobster was insane.
Everything cooked to absolute perfection.
Tempura shrimp and vegetables was delicious, sautéed zucchini was yum!
The filet mignon and lobster tail with a side of colossal shrimp and chicken fried rice was to die for.
Just all around fantastic service and good food
We will be back, I hope you guys read this — thank you again for such great service!

I came here right after my college graduation with my family to celebrate the big accomplishment and was a bit disappointed. I’ve been to many places like this before, which is why I wanted to go here, but I just could not get over the fact that our chef kept making jokes as if we were a group of children.
We came here around 2pm on a Saturday and the place was not busy at all. We called ahead to make sure we could be seated right away but still needed to wait once we got there.
Once seated, not much was told to us. We actually needed to ask our waitress whether or not it was still time for the lunch special because she did not inform us on anything. Our chef came out and put on the typical show but I was not thrilled because I had just graduated college and felt like I was being treated like a child. Even my father asked what exactly the «ice cream» he kept putting on each dish was and he replied as «its just butter, but we do ice cream for the children.»
Some of our food was extremely over cooked especially the shrimp. The portions of the food we had made were small compared to other places I’ve been to before. I’m normally full after but it felt like an appetizer sized meal for the price of an actual filling meal.
Probably won’t be back especially after this last visit.

I have visited this location twice and they offer good food and great service. Both times we have gotten Rico as our chef and he is the best!!! I will be returning here and I would recommend this place to my family and friends. Make sure you make reservations during the weekend!

We always order the filet mignon dinner, spicy hibachi chicken, California rolls and shrimp tempura rolls. The 4 – 5 times we have been here so far it’s been very good and consistent no complaints will continue to come to this location. Will get more pics next time too!

Goodbye Benihana. Hello Kobe.
I usually get terryaki chicken but I love salmon too. I never see a combination of both meals on it on Benihanas or Kobe’s menu so I usually have to ask if I can have both. Kobe always have adjusted to it but the waitress here at Benihana told me it wasn’t on the menu so no. So I said fine and just go with the chicken. The chef was funny and nice. However both the soup and the rice was «bland» tasting. I literally took the guys soy sauce and used it on my rice. I don’t eat the veggies, I usually give them to my husband, but my plate seemed so unfull of food for paying $ 25. And my husband said he was disappointed in the salad, that the dressing is usually sweet but it was really bitter this time. He eats his and my salad both but he didn’t even finish his own this time. so I know it wasn’t good. Our meal cost $ 83 total and if we would have went to Kobe it usually costs us less than $ 70.and we get sushi there and they throw in noodles with their meal.

The service is great the Las Vegas roll is out of the world it is great for a couple night out or for a family night out every one is so nice and it is always good never walk in one time when the food is bad I’m been comeing here for 6 years

Visited Benihana’s for lunch this trip and it was great as always. Portion size and price excellent. Sushi also this time around and the Philadelphia roll was so yummy!
Excellent service. Highly recommend.

Worst service ever the second we walked in (with reservations) the host was giving us attitude she literally made us wait until after our reserved time to be seated (keep in mind the place was empty meaning 6 tables were open) she proceeded to put the menus down and walk away before we even sat down. Then took about 10 mins for the waiter to get our drink order and they made us feel umcomfortable 100%. Then comes the food and seems like they use low quality meat I had the steak and my fiancée had the teriyaki chicken both were terrible. Not to mention they CHARGE for fried rice and steam rice is free (first hibachi place iv ever seen charge for fried rice) I have always gone to kabuki in Glendale heights and would have gone again today but did not open until 4 and my father had dinner plans for his birthday. I don’t recommend this place to anyone food and service were very disappointing!

It has been a couple of years since I’ve last been here and was surprised, in a good way however, of the many changes made to their menu. I had the Spicy Hibachi Chicken and it was delightful. Just the right amount of heat for me. The hibachi chefs even had a new entertainment routine which was enjoyable, funny and added to the dining experience. I will be back more often now.

Very good restaurant I would highly recommend eating here there sushi is amazing and freah

I like the whole Hibachi grill experience, but I am not impressed by the food. It’s not bad, but it’s not great either. There is a feeling that I merely are appetizers for dinner, which I have done before. A longer for something else, something more, fills me. I seek that «OMG» flavor and experience.
I give it 3 stars because the staff was nice and the grill chef was fun.

I have never been to this place and was excited to try it out ! It is decorated very beautifully. However, the food was sadly not on point :(
we got two rolls — the Vegas and the crunchy shrimp roll. They were very good but the Vegas was cold .
we then ordered the 5 course meal options. it’s just ridiculous that one course of the meal is the dipping sauces !
The miso soup had fried onions and mushrooms and the fried Onions gave it a little odd flavor. But with hot sauce and soy sauce it helped .
The five course meals is realistically more like a three course meal: soup, salad, main dish.

We went there for my friend’s going away dinner. The food as excellent and the service was really really good. I enjoyed and learnt as the cook made the food right in front of us and enjoyed the delicious flavors. We had told them ahead my friend was getting married so at the end they even took a picture and 2 minutes later they came out with a printed copy of it and a complimentary dessert and singing. For the price I would say the good was really good and the service was excellent. Now we have good memories of this place and a photo to remember it.
Thank you so much the staff of Benihana for making our night super fabulous with joyous experience.

Comment on the July 2015 change in the Express Lunch.
I have been a regular weekly Express Lunch customer at the Benihana in Schaumburg, Illinois.
The Express Lunch was just changed to where
1. my meal was no longer cooked on the teppanyaki grill in front of me,
2. there can be no substitutions on my meal order,
3. and also an increase in price at the same time.
The result of these changes significantly reduces the Benihana experience and reduces the quality of service.
Based on these changes to the Express Lunch, I am reconsidering Benihana as my weekly lunch time destination.
Please consider returning to the previous Express Lunch experience.

I had been to Benihana years ago (a different location), and wasn’t impressed. My friend chose this place for his bday gathering, so I tried it once again. Still unimpressed.
We had a large group (with a reservation). They were not ready for us yet, so we went to the bar. There really wasn’t enough room for all of us to stand/​sit, and we kept getting in the way of the servers. Finally we were seated at our table.
The service overall sucked. I usually don’t say that, but we all were really disappointed with the service. Our waiter took a while to come to the table. He took drink orders, and then took forever to come back. Then we waited for the food to come. Finally that started and came out at a steady pace. Then we had a different server come to the table (where did the other guy go?). He refilled some drinks and then never came back. Old server comes back way later. Where have you been? People were waiting on drinks (especially the birthday boy), plates were hardly cleared (and we didn’t have much room to begin with), just a lot of waiting. They were nice about splitting checks, I’ll say that.
The food was mediocre, as I remembered. I’m not a fan of their miso soup or the ginger dressing on their salad. The teriyaki chicken hibachi was ok… didn’t really taste like teriyaki to me. the veggies and shrimp appetizer were probably the best part. As I recall, other places automatically give you the fried rice with the hibachi. Not here. Ugh. The chef was very nice and entertaining though. I have nothing bad to say about him.
They sang happy birthday half heartedly and brought out ice cream for the birthday boy. We did get a nice group photo on the house. But overall I can think of other hibachi places that I have had better service and food.

This place rocks! Excellent service, and consistent quality. It is my regular Birthday place, always hits the spot. Their steaks, lobster, shrimp, and chicken are consistently good. At times, the scallops, ahi tuna, fish are hit or miss. Stick to the basics!
Staff and cooks here are excellent! On a side note, the crowd here has been entertaining at times. Had an overweight dude on an adjacent table demanding they leave the fat on his steak. On another visit, a lady was breastfeeding her daughter in the open– the girl looked like she was 8.

Just overpriced! Where to start? Let’s go in order: The soup was weak, salad ok, 1 vertical slice of zucchini and white onion was not great variety of vegetables. When the waitress asked if we wanted fried or steamed white rice, we were not told it was a $ 3.60 up charge! That’s $ 36 for 10 small bowls of rice! After we saw that the rice was listed in menu as an Ala carte item, we still argued we shouldn’t have been charged 3.60 to upgrade. We could have gotten the white rice and the fried rice for the same price. And since the chef cooled our meals in batches of 2 or 3, we could’ve done with the extra rice while we waited.
Steak and chicken was same quality as jewel grocery. Noodles had way too much ginger. Chef was sweet made a few jokes, but it’s no dinner theater. Crowded seats don’t allow to enjoy meal.
Just a rip-​off. Wished we had gone to local Italian instead.