Went through the drive-thru ordered a waffle bowl and a blizzard. After telling to guy 3 different time what I wants they still got my order wrong. When I went in to get the correct blizzard they guy acted like he didn’t speak very good English, and said nope it’s right and walked off. Staff was rude and a terrible experience. I will be driving up to Olympian drive from now on for my DQ.
Erin R.
Classificação do local: 1 Champaign, IL
This was one of the worst experiences I have ever encountered in a fast food restaurant setting. I frequent Dairy Queen locations probably twice or three times a month and get the same thing every time. They gave me the wrong item in the drive thru and then when I asked for the correct item and gave the other one back, they were making me pay for a completely new item even though they messed it up. They then offered to only make me pay ½ of the item, which I asked why because it was not my fault they gave me the wrong order. Then, when I requested to call customer service and ask his name he tells me «well now you have to pay full price of the item since you wanna call customer service now». Not even giving me the wrong item, or the right item and already ran my credit card for $ 4.00, they refused to give me the right item or my money back for something they messed up! So they basically just stole $ 4.00 from me and wanted me to pay for a completely new one! Not to mention how rude they were to me about the situation. When all they had to do was give me what I asked for. I don’t think I will be back at this location until they get an attitude adjustment and learn to make a customer’s order correct and learn customer service. Completely awful. When I asked the guy his name he told me «Mike» which I’m sure was a lie. He was indian and had no sense of customer service.
Andy W.
Classificação do local: 4 Savoy, IL
Not the worst DQ I’ve been in. I live nearby so I stop here a lot. Great location, I find the staff to usually be friendly and quick. Food is usually OK, typical DQ. Free wifi here as well.
Cameron R.
Classificação do local: 4 Champaign, IL
Normally only get my Blizzard fix through the drivethru but have went in on occasion. The employees are pretty nice and quick. Only had one bad Blizzard here as I think some of the pieces had some ice or something on them as I had some crunchiness in my ice cream, which wasn’t good. but normally always good.
Sarah L.
Classificação do local: 2 Binghamton, NY
Smells like BO. Employees are filthy, scowl-faced, and slow. Is usually inhabited by squadrons of hysterical teenagers. But it’s a dairy queen! A blizzard is delicious, no matter where it comes from. And it’s conveniently located by the savoy 16 movie theater, so when your 9:15 showing of Summer Blockbuster is sold out, and you have to wait for the 9:25, you can wait with a waffle cone to get you appetized for your 9,000 oz movie popcorn.