Actually my real rating is –10… !! Worst KFC Experience Ever! Last night I went to the Savoy KFC and ordered a chicken tender meal and a three piece chicken meal at the drive thru menu. Pretty simple… not rocket science. Pulled up to the window and the order was messed up. Instead of two meals they only had one. I gave them the order again at the window, twice the person who took my order had to come back and ask me what I wanted. I gave my order again two more times, each time slowly. When I got home and unpacked the meals, the chicken tenders looked like burnt up shoe strings and my three pieces of chicken looked as though they had been dipped in tar they were so black and over cooked. This was more than disappointing… This place is really bad! Do yourself a favor and eat somewhere else. Seriously!
Lima K.
Classificação do local: 4 Royal Oak, MI
I used the drive-thru. The employee that took my order, Jasmine, was patient and friendly. I agree with previous reviews that no or few napkins is a minus, but otherwise it was fast service and my order was correct. The biscuit and two piece combo was delicious.
Jamie L.
Classificação do local: 1 Champaign, IL
Seriously. Worst. KFC. Ever. I hate chain restaurants. Especially fast food. My boys love KFC and on nights that we’re running around crazy, I give them quick and easy food. Every time I’ve been here, I’ve been unsatisfied. My last experience here was my worst. Waited in the drive thru for 20 minutes as the only car. If it were only me, I would have laughed and drove away. Since my kiddos had their hearts set on this crap chicken, I felt obligated to stay. After an eternity of waiting, it was cold and our order was all fuckered up. There was only one table inside and we were the only car in the drive-thru. That was it. Certainly not convenient, cheap, or tasty. The employees have all been some serious twats also. I don’t believe any positive reviews came from actual customers.
Cynthia S.
Classificação do local: 4 Chicago, IL
Wow such negative reviews! I had a good experience here on both drive thru and walk in. Several employees on staff, clean and fast service.
Kevin S.
Classificação do local: 1 San Francisco, CA
Amazingly, worse than I expected. Only 3 people on staff at 1 pm, which I would assume would be a busy time. And even though my coworker and I were the only people in line, it took a solid 4 minutes before they even took my order. I got my drink cup, and immediately decided not to use it, because the soda machine was caked in what was clearly a few days worth of filth. My food was fine, but the way it was handled was alarming. An employee went from emptying the trash to ringing me up, and them handed me my food, all without bothering to wash his hands. Frightening.
Jessica K.
Classificação do local: 1 Chicago, IL
I remember enjoying eating at an A&W one time I tried it, but this experience was nothing like that one. First, I was in a large group. We could immediately tell this threw them off, but rather than handling it well they took 15 – 25 minutes for every order and most were done sloppily. My fries and large root beer float took 12 minutes from the time stamp on my receipt. Not a single apology. The fries had a stale chemical taste. The root beer float was abysmal. The ice cream was so gritty that I couldn’t even drink half of it, despite my love for root beer floats. After finishing my fries, I noticed a small bug walking across the wrapper. I probably won’t be in this area again, but this has deterred me from A&Ws in general. Terrible.
Clydette W.
Classificação do local: 1 Fisher, IL
I just sat for nearly 15 minutes at the drive through & started with 3 cars in front of me who had already ordered! I finally left when the car in front of me made it to the drive up window and sat for another 4 minutes before they took their money. Ridiculous they are that slow. I ended up going to Arby’s & got served right away. I’ll never go back to this KFC!
Sara A.
Classificação do local: 2 Urbana, IL
I have received poor service from this KFC location many times. Ranging from no napkins at the drive-thru(a big pet peeve of mine!), old and/or overdone food to receiving food that I didn’t order, and not getting what I DID order! Today I asked for«extra» lettuce on my Twister Wrap with the hopes that I would actually get a decent amount of lettuce. When I got back to the office and opened it, there was not a single shread of lettuce — not even a rogue piece that could have been rolled into the wrap from the counter.(I know… gross!) $ 3.50 for 1 tortilla with 2 chicken strips, 2 very small slices of tomato and a little pepper sauce — I can do this(and much better) at home!!!