Red Roof Inn

I had a really bad experience here (Sept 2015). I stayed in room 305 which was a non-​smoking room, but it smelled so badly of cigarettes I called the front desk to let them know so I wouldn’t get charged (since I don’t smoke). The furniture was odd — like cheap, used, office furniture. The red accent wall had patches painted over it. A few hours later I got into the king bed and noticed the sheets were dirty (makeup and hair — ew!). I called downstairs again and the gentleman I spoke with apologized and found the only remaining available room — which had double beds instead of a king. I re-​packed all my stuff and moved to the new room which reeked of heavy cologne/​BO (not just a faint smell — like some disgusting had been living there for months and then died or something) and I woke up with a sore throat the next day. I quickly changed my travel plans and stayed elsewhere for the remainder of my trip. I would NOT recommend this motel.

I checked into this hotel last night. I am actually at hotel now. I can’t express how unhappy I am with this hotel. The front desk attendant checks me into a room that has has a strong odor of cigarettes. The hotel clearly states its a smoke free hotel. How do I know I won’t be charged for the smoke odor? I Was placed in Room 237 then immediately after my complaint I am moved me to room 233. Which was a bit better I thought” but less clean. I requested toothpaste in my online reservation but never received. I am Now listening to the room next door. The noise has been loud for hours and it’s 2:39am in morning. I complained and the attendant came up to 2^nd floor to inform them of noise. Now they are just slamming their door because I complained. I can still hear them yelling. I also realized I have a door in my room that leads to another room which may be the reason I can hear the room next door. For $ 90 a night it’s not worth listening to the room next door. I’ve stayed here 2x this week and I am very unsatisfied with the service. Is there a fee for disturbances? There should be, considering I am being charged for a safe that I am not using. Charge for the important things not a stupid safe. Spend a bit more on a hotel and perhaps you won’t have to deal with what I am dealing with at 3am. Red roof inn get your hotel together. Hire better cleaning personal and screen these clients who are having gatherings at your hotel and disturbing others. I will not come here again. Now, I have to check my credit card statement to make sure I’m not billed for smoke odor in first room. I understand not everyone follows rules but at least make sure the room is thoroughly cleaned.

Nice staff, and the rooms were surprisingly very nice. The room was modernized and thee bed comfortable. A bit far from the airport, so I am not sure why it is considered to be an «airport» hotel. A little confusing to get to because it is right off a freeway, but it’s good. I’d stay here again.

my stay here was awesome, staff were very friendly and the two i like to point out are Vanessa especially and Bill who came to the rescue… the day after the store my car wouldnt start and Vanessa went out of her way to help me… driving her car towards my to help jump start it and then she called Bill in who knew exzactly what he was doing and had everything running… thank you for the everything Vanessa and Bill… awesome. and helpful people…

Excellent room, fridge, micro, desk, outlets galore, FREE WIFI.
Best of all a glitch in my schedule required that I request early check in… They didn’t blink, checked me in immediately and called the room after 10 minutes to make sure the room was satisfactory!
We won’t get these great room rates for long, this place will be a must stay on anyone’s list and demand will soar.

Great place to stay at a great price! The rooms are newly remodeled and clean, the beds are comfy, and there’s free wifi. The only downside is that you have to navigate Route 1 and parking in Boston if you must drive. Otherwise it’s a fifteen-​minute trip to the nearest T station, where you can park all day on the cheap. This place makes a trip to Boston much more manageable. I’ll be back!

Three nights here. The room has been remodeled and is very nice. It has been very quite and the room was very clean. It is located close to places to eat also. I would stay here again.

Recently remodeled. Nice furniture, comfortable king bed, wooden floors, shower with decent water pressure… I mean geesh, this almost felt like a Hyatt place. They don’t serve breakfast but you have plenty of places within walking distance (except kowloons, stay away from this place!!) plenty of parking and the drive to downtown boston is manageable. Staff is friendly and I definitely recommend. Good job!

Back again which should say something. 7÷13÷2014, room #230. This hotel is well maintained and clean. I forgot to add that whoever designed these rooms must have stayed in a hotel before. There are electric outlets available to use and they are in useful places. I did not have to move furniture or unplug any other fixtures to use the outlets. The desk has an outlet, the nightstand has 4 outlets on the front! 2 iPhones, an i Pad and a Mac Book all could be plugged in at the same time. Thank you Red Roof!

Super late night check in and location was not too far from the airport. It’s very clean and has everything in room. Very sleek and contemporary. Sweetness!

I stay in the Boston area frequently as I work in Lynn and live in New Hampshire. The price is what brought me to this location being one of the most inexpensive in the entire Greater Boston area. I was very pleasantly surprised. I find most hotel rooms to be somewhat generic with the exceptions being the very bad ones. This hotel was perfectly fine in terms of both ammenities and cleanliness but at a cost of almost half what you will pay at a great many other nearby locations.

I have to qualify this by saying that the price is what brought us to this hotel. Hotels in the Boston area are EXPENSIVE. We are visiting from California and normally for this price there are more amenities and even a free breakfast included. Bur for this location this is a good deal. The room is very clean, has been newly renovated (new sink, shower, wood floor, furniture, etc.) and the beds are comfortable. The employees are friendly and helpful. The only downside for us has been the guests in the next room partying quite loudly. With the Red Sox in the World Series it’s to be expected, but it did keep us awake the first night. Also, the room is small for three of us (me, hubby and teenage son) and the sink is not in the bathroom, but in the bedroom area with nowhere to hang a towel, which seems like a big oversight. If you get up to use the bathroom you have to wake everyone up when you wash your hands.
All in all we are happy with our experience here. We had a rental car and It was a good home base for seeing Boston and taking a day trip to Maine.

The bad:
Our room had what looked like moldy air fresheners in the ac/​heat unit. Mildew in the shower. Cigarette burns on the toilet seat. Trim falling off around the door of the bathroom. painfully slow Internet (about 5 minutes to load gmail). They had not cleaned up the urine drips in front of the toilet from previous guests.
The good:
Decent king size bed. Nice TV, though it struggled with brightness control.
The awful:
Two nights in a row we received unrequested wake up calls at 6:30 AM (the first morning they followed up with another at 6:45 and 6:51)
The mitigating:
They comped one of the nights due to the awful above.
This stay was actually in December 2012, but I just found this review in my queue.

I have been to Boston or the Boston area no less than 4 times in the past 8 weeks. For me, that is a lot of travel. For me, it is meaningful that I am reviewing a chain hotel.
I checked in super late. This is because I am always running late and despite always trying to book a «nice» hotel room — I never actually want to be there. I don’t want to watch cable and sit on a bed that a minimum of 1,000 other people have slept on. I want to be in Massachusetts!
I digress.
I checked in super late. It was after 11 pm, for sure. I had done a cross-​state drive (again) from Springfield, after a red eye, a job interview, and no real food. Since like… the day before. I drove into the construction zone from hell. I just *knew* my hotel was buried in it.
It was.
There is a very weird, and quite amusing, restaurant right next to the hotel. It’s supposedly a Chinese buffet. It looked like a crazy cowboy nightclub in my sleep-​deprived state. I actually snapped a photo I found «Kowloon» so funny.
So… I brave my way through the construction into the parking lot. The front desk guy was POLITE. He was CLEAN and not scary as often times desk agents are. He offered me advice on leaving for the airport in 4.5 short hours. He told me where to find food for my tummy, gas for my rental car, and how to navigate the construction best.
My room was quiet, comfy, cool, non-​humid. I felt safe (traveling as a single woman) and I rested quite snuggly.
It was GREAT access to the airport (which is a whole other nightmare).
If you are looking for a happening part of town where you can walk to shopping, etc. — not for you. If you want a place to sleep and get to the airport that will not break the bank — you will be quite pleased.

Super nice staff rooms are up to date and clean. The room is on the smallish side, but for the price it is worth it.

Red Roof Inn was very nice! We stayed two nights, we were traveling from VT to go to a Bruins game. The T was about 15 min away nice easy route. Over all good experience.

So ya some hotels are super flashy and fancy and throw in all this extra jazz but what’s really important about your nights stay? For me its having a clean and comfortable place to stay, a safe location, and easy access to and from where I need to go. This place had all of that. So while it isn’t a 4-​star hotel necessarily, my experience was ⁴⁄₅ for the price.
I won’t lie when I booked the place on hotwire I didn’t realize I was getting myself into a random hotel assignment for the cheap rate of 55.00 a night, I actually thought I was booking a holiday inn. Instead I discovered I had booked the price and would be randomly placed in one of ten or so participating locations. The Red Roof Inn was not my top choice originally but I ended up being very pleased with my stay.
The room had everything i needed. Comfortable bed, clean and with anything I might need, a small refrigerator and microwave, easy to work thermostat. It was definitely worth the price i paid. I slept like a baby and there was no noise at all. There was also coffee available 24 hours for guests and it is conveniently located next to many choices of restaurants.
Only negative i had was that while the room was clean there was a bit of a smell that reminded me of smoke or something like that. It wasn’t overpowering at all and only caught my attention upon entering the room. It was in the smoke free room section so I thought that could have been a problem for someone with an allergy.
The location was safe and there was plenty of parking outside. The front desk staff was very friendly and greeted me promptly. I was also concerned about getting to the airport as I had been quoted 95.00 from the airport shuttle; the front desk was super nice and got me set up with a cab service for a flat 25.00 rate. The cab driver was 15 minutes early, got me to the airport quickly, and was amazingly friendly.
Overall it was very affordable and quite comfortable for a stay in Boston. If you aren’t looking for something really nice, and are happy with basic comforts and keeping some green in your wallet, i recommend giving this place a try.

So my boyfriend and I stayed here for a couple days while I came up to visit. Since Boston hotels are extraordinarly expensive, we settled on this place because it was close enough to downtown Boston yet a lot cheaper than staying in town. We arrived late due to my flight getting delayed but the front desk got us up and running in no time.
The room — a lot better than I had thought. This Red Roof has stepped it up a notch. Shower was great, room was very nice and the bed was comfortable.
The things that I did not like: the pillow suck — WAY too hard. And, the phone system was not working while we were there, so if you needed anything, you had to go down to the front desk instead of just calling. ALSO, the free wi-​fi only worked about ¹⁄₃ of the time and I was greatly disappointed with that as well.
One final note — we stayed a Saturday night to Tuesday morning and the Monday night rate was almost double than that of the weekend rate — weird, I thought.
All in all, a good bet for a Boston stay.

Well worth the price for a hotel just outside of Boston. The rooms were newly renovated with wooden floors so the room was extremely clean, plus smoking is no longer permitted in the rooms. My only complaint is that they didn’t put in new AC/​heater unit so the temperature was difficult to control and the sizes of the rooms were small.
Location: B+
Cleanliness: A
Price: A–
Staff: B+

Let me start by saying that I don’t hate this place. But I also don’t love it.
It served its purpose and did it just fine.
I am only giving it 3 stars because of Jennifer, the woman at the front desk. She was extremely helpful and friendly and she never made me feel as if I was inconveniencing her. Something that the customer service world seems to do, well.
My room was enough to house my boyfriend, myself and our stuff for 2 nights. It reeked of smoke (being a nonsmoker since I was born, I wasn’t fond of this), but other than that, it was alright for the nights we were there.
We also booked out room through Hotwire, so we had it at a (deeply) discounted rate. Can’t complain about that. :)