I want to thank Anne and the staff of this McDonald’s for valuing my grandfather(Jim Park) as a customer. He passed away in March at 94 years old, and among the flower arrangements was one sent from this McDonald’s that he used to go to regularly. It was moving to see him fondly remembered, and it says a lot about the thoughtfulness of the staff that they had taken the time to get to know him and contributed the flowers to the service. Thank you again for your kind gesture. I hope the community recognizes what a real gem the staff is at this location. Wishing you a prosperous future.
Duncan M.
Classificação do local: 1 Peabody, MA
Food was meh. They mess up our order almost every time. Employees don’t seem like the nicest people.
Dan R.
Classificação do local: 3 East Falmouth, MA
I know that this is a McDonald’s, but after grabbing a snack here I was surprised with the service and extra community events this location has for their patrons. To get things out of the way, the food here was good for a McDonald’s and the staff was polite. They forgot a sandwich we ordered for which I had to walk back in, but beyond the mistake, the overall experience was good. What I liked about this restaurant was the fact that it was clean and again they had a lot for the community. They have a book shelf for children for which they are encouraged to take a book if they want. Also, they have a weekly calendar of events for children. On top of that, the owner was really polite and made it a point to have a conversation with us. In the end, check your bag before you leave, but be prepared for some good customer service.
James V.
Classificação do local: 5 Boston, MA
This McDonalds is kid friendly. They have a stool in the bathroom so the kids can reach the water and a small library of kids books. Every so often they bring in Elmo or some other character for the kids.
Sha D.
Classificação do local: 1 Medford, MA
I came here a few minutes before closing & ordered a number three(quater pounder) with everything on it except pickles. The burger came with only cheese & it was very mushy and raw. Needless to say I didn’t eat it after seeing the pink flap of raw meeting hanging off the side. I never Unilocal Mcdonalds but I feel like I have to. I know this place usually serves late-night food to drunk people and honestly if I was anymore drunk than I am now I probably wouldn’t have cared and eaten this and woken up with food poisoning tomorrow morning. Ew.
Brett J.
Classificação do local: 5 Newburyport, MA
This is the best mcdonalds in the area. From the moment you walk in, you can tell it’s very well run. The staff is fast and friendly. It’s clean. They don’t screw your order up. What else are you looking for in a mcdonalds?
Lisa A.
Classificação do local: 5 Lynn, MA
Best MacDonald’s around! And definitely the most friendliest staff! Keep up the good work Saugus!!!
Stacey L.
Classificação do local: 5 Wakefield, MA
I have to send a BIGTHANKYOU to Lindsay and the whole team at this McDonalds! We had my son’s 2nd birthday party there this afternoon and they did an amazing job. They had a section roped off and reserved for my family and friends. Everything was spotless. The staff were amazing and paid attention to every detail. They put up with us as noisy as we were. The characters provided were amazing. My son fell in love with Elmo and Broby and all the children were so entertained. I have to say it was a perfect place to have a bday party for a 2 yr old. All we had to pay for was the food and they gave us a discount on all the happy meals. We were all VERY impressed! Again THANKYOU to Lindsay and the entire team for making Caden’s 2nd bday special!
Kat M.
Classificação do local: 5 Peabody, MA
I absolutely love this McDonald’s location. It’s convenient to get to from home and school. Plus they always get my order right and fast. I love that during the summer they have FREE fun events for those hot days. Like Princess Visits and other characters. Elmo was our favorite. They also have random contests for their Facebook fans, which are always fun. The management and staff are always very nice and helpful. We love this location for playdates after school or even just a simple quick lunch when we’re our running errands.
Sara L.
Classificação do local: 5 Topsfield, MA
This review is for the McDonald’s on Rte 1 South in Saugus, just past the Christmas Tree Shop. I’ve never found a restaurant that holds so many free fun events for kids. They have a different event every day during the summer, including face painting, princess visits and«lunch with Dora» or «lunch with Elmo». The manager is very involved and friendly towards customers. My daughter absolutely loved going there this summer for«lunch with Dora» and«visit with Princess Ariel»(her absolute favorite mermaid in the world, ha ha). And this Tuesday we will be visiting again for lunch with Ariel dressed as a mermaid this time! Again, all activities are free, although we do end up purchasing lunch there of course. Although I do wish they had healthier food options for the kids, we don’t go often and it’s usually not for the food in the first place. I still highly recommend going here if you have kids that would like to participate in really fun events!
Georgie B.
Classificação do local: 4 Danvers, MA
My previous negative review of this restaurant was intended for the Northbound Rt 1 McDonalds, not this restaurant. This restaurant seems to do a good job, and has attentive and responsible management.
Anna W.
Classificação do local: 3 Chelsea, MA
From what I can see in my drive-thru experiences, this place has recently been re-vamped. First of all, they are now open 24 hours in both the drive-thru and dining room(previously, it was only drive-thru). Not only that, but the drive-thru has been re-done so that it now has two«lanes» instead of one. My biggest complaint about this place is that when you drive up to pay, the window is located right after the turn and is in the most awkward position. It’s like you haven’t even finished turning yet, and you already have to pay. I have a sub-compact car, and even with my car, I have to make the turn very tight or else I have to lean out my window to pay the cashier. Incredibly inconvenient! Meh.
Tracy B.
Classificação do local: 2 Everett, MA
Couldnt believe how many mistakes were made on 1 order… Wrong Sandwich… Why ask me what sauce I want with Nuggets(and then add it to receipt) if you arent going to put it in the bag anyway!!! Then Wrong Food, Wrong Everything & then I get attitude when asked to correct it… Only 2 stars because Hey Its convenient & they have $ 1 drinks right now & who doesnt love a Large for $ 1 on a hot day!
Brian S.
Classificação do local: 1 Monroe, CT
Strike 1: I thought this was supposed to be fast food, not«order-and-wait-ten-minutes-while-you-try-to-figure-out-what-it-is-you-made-and-open-all-of-the-sandwiches-to-check» food. Strike 2: they did not participate in the free McCafe Mocha promotion that McDonald’s had every Monday recently. What the hell? Strike 3: in the same visit I described for strike 1, when I finally DID get my food, they asked«Do you need anything else?» and then when I answered they were already gone. I still needed a cup for my drink, so I just reached over the counter and got it myself. Otherwise I would have been there for a good 2 hours waiting, I swear it.
Hiep V.
Classificação do local: 3 Allston, MA
I can always count on this location as the last resort to feed my hunger going home from Boston. They’re open 24 hours and have limited late night menu untill 4am which is when they start serving breakfast.
Dale N.
Classificação do local: 1 Wilmington, MA
This location has recently been leveled. I have no idea why. Maybe it was a fire or maybe the Burger King next door killed their business. All I know is that it was there one day and gone the next… Edit: Hey, good news! They’re back and brand new. I guess they had to level it to make it better? Who knows…