I had the worst haircuts at this place. I gave them a second chance when I came back from college since it is so close to my house. They changed their employees but they are just as bad. I had a very frail lady cut my hair who basically refused to touch my hair, she was cutting it so unevenly with just a comb and scissors, it wasn’t until she saw the look on my face that she finally took a swallow and used her fingers to measure. Then when I said I wanted to leave my sideburns natural that she seemed to take offense, and quickly ran through the rest of the hair cut without evening out the front of my hair which i had to correct at home, left long strands of hair behind my ears and the back of my head, leaving the top of my hair uneven. I could have had my idiot father do a better job, why pay you $ 15 for the worst haircut I have ever had.
Tony z.
Classificação do local: 1 Saratoga, CA
One hour and still waiting! This place is ridiculous and there is no hint of organization or queue. Two people working and customers coming in randomly and still in waiting. Do not come here unless you have a morning to kill reading ratty magazines.
Lisa A.
Classificação do local: 1 San Jose, CA
Really awful service! Understaffed. Long wait times. They also allow people to cut in front of you if they call ahead… So you could, in theory, wait for an endless amount of time, if everyone calls ahead. Which is what happened to us. They won’t apologize either. After waiting 45 mins., we walked out. I do not recommend this place at all! Terrible customer service. Appalling, actually. Shockingly bad. I will tell all my friends what a lousy place this is. They will certainly never get my business again.
Umair K.
Classificação do local: 3 Palo Alto, CA
Pretty much what you would expect from a super cuts, no more no less. Service can be a bit inconsistent from attentive and friendly to outright indifferent.
Sara C.
Classificação do local: 1 San Jose, CA
This is probably the most uneven I’ve ever seen my hair! Got my hair cut here about five days ago, I figured it jus needed to settle but now you can see exactly how uneven and unblinded it is. I asked for a 6 on the sides and a trim on the top. Very disappointed, won’t be coming back.
Brandon Y.
Classificação do local: 4 San Jose, CA
Now I might be biased b/c I’ve only been coming here, save for occasions when my friends have cut my hair in college — but it’s generally a nice atmosphere. The stylists know my brother, dad, and I and always ask what we’ve been up to. This past time, I got a buzzcut from Fay, and she was quick and efficient, taking care to even out the top and sides as well as the front and back — I don’t like when little hairs are sticking out of the shape or when it becomes crooked across the top. Although, there have also been times when even just a buzzcut goes a bit awry from some of the other stylists. Also, $ 15 is a bit much, especially for a buzzcut — so I really need to figure out how to use clippers. Alas, until then, this is the spot, and it has been basically ever since I graduated from Bunny Cuts as a kid ;) Tip: Call ahead of time! There are times I’ve waited for 40 mins to get a haircut, but this past time, I was leaving from the gym, made a reservation for 5:30pm, got there at 5:30, and was seen before 3 other people waiting, all b/c I called. WIN.
Stevie C.
Classificação do local: 5 Los Gatos, CA
Great place to have kid haircut!
D. L.
Classificação do local: 2 San Jose, CA
Same service of haircut but VERY snobbish when it comes to customer service, especially from the male stylist. I love Supercuts but I don’t need to be treated like I’m an annoyance to them. They need me more than I need them. Next time I’m going back to the Supercuts on San Carlos by the Midtown Safeway. They know the value of a loyal customer.
Ziggy M.
Classificação do local: 2 Saratoga, CA
Been going to this place for a while. Usually really good till now. There’s one lady(farthest station to your right as you walk in that is simply horrible. She is really unclean and didn’t even wipe down the scissors she used from the last person. There was old hair all over her station where she kept the scissors and other tools. My sideburns were blatantly uneven even after I asked her to fix it. Unfortunately I got this barber two times in a row(usually whoever is free when I come is this barber). Avoid her and you’ll be fine.
Jason W.
Classificação do local: 2 Saratoga, CA
Called in to put my name on the waiting list as I have done without issue at other SuperCuts. I was told to come in at 5:20. I waited for 30min and still had not been seen. There were only 2 people working and 4 other people in the waiting area. I can’t rate the hair cut because I gave up a left, so this is a rating on service only. You shouldn’t have to wait more than 30min to get a hair cut and what is the purpose of calling in or making an appointment for this kind of wait.
Mayra T.
Classificação do local: 4 San Jose, CA
This is the only supercuts I would ever go to. They are really nice at this one. Great customer service!!!
Rohan G.
Classificação do local: 5 San Jose, CA
Great place to get a haircut. You can tell them anything you want, even tell them to do it in 10 minutes, and your hair will come out just the way you want it. Shocking, considering the number of asian stylists. DISCLAIMER: I’m Asian too. We can’t cut hair.
Dino C.
Classificação do local: 1 Modesto, CA
I asked the women there to give my daughter an a-line style cut. The a-line just looks like her hair was cut unevenly in the back. Then she started to cut the top of her head. Now my daughter has random short hairs sticking out from the top of her head. I will NEVER take my daughter here again.
Keith M.
Classificação do local: 4 Santa Clara, CA
After years of trying a variety of haircut places for one of my teenage sons, we finally found a place with a great stylist. Supercuts is of course the McDonalds perhaps of hair salons, but if you find a good haircutter it becomes«a gem», as haircuts are just $ 14, and the facilities, layout, check-in system are cookie-cutter but tried-and-proven. «Verna» does a great job and she’ll listen to what you’re wanting and has the skill to execute it~, she’s great. We were going with Great Clips for awhile, which is actually bigger than Supercuts now with 2,700 salons, as opposed to Supercuts 2,000, and we also tried some independent, local places, but my son likes a specific type of cut, for example to keep the front long but cut the top and back, and the problem everywhere we went was their English wasn’t good enough to decipher the difference between«top» and«front».and to my son’s chagrin always getting it wrong. Anyways. Supercuts has the frequent cuts card thing get 12 cuts and the 13th is free, its great to have a regular place that does the job right.