Alain Pinel Realtors

I cannot rave about Jo Ann Luisi enough! We were lucky enough to meet Jo Ann when she sold our neighbor’s town home. When we were ready to list ours, she was our first call. She not only helped sell our town home for a record price, but also represented us and helped us purchase our DREAM home! She was honest with every part of the process, she gave us the hard truth sometimes, but we knew she had our best interest in mind.
I am so thankful to Jo Ann every day for sticking with us (I think we were working with her for almost a year!) and providing such amazing customer service. She listed to our needs, wants and eventually was telling us what would work best for our family. I would use Jo Ann again in a heartbeat (and will if we do any other transactions in the bay area)!

I recently sold my single family home in San Ramon and purchased a Condo in Dublin with Jo Ann Luisi. Jo Ann went above and beyond to help me choose the best option and this was an extremely challenging situation since real estate inventory here in the San Francisco Bay Area is limited.
Jo Ann was always available to see properties and went out of her way to compare different financing options, creating spreadsheets to compare the costs side by side. She worked extremely hard for me on this deal and was always there for me during the transaction.
Jo Ann worked closely with my mortgage officer, other agents and other professionals involved with the transaction.
Jo Ann was amazing to work with throughout the process and I could not have secured this property at this price in this market without her assistance.
I just closed on my property and Jo Ann saw to every last detail including preparing a complete binder with all of the documentation in one place.
Thank you Jo Ann.

We are working with Jo Ann in search of our Dream Home! She has been extremely patient throughout this journey. I can’t imagine what I would do without her! We are in the process of listing our home and Jo Ann is educating us on the market and feel much more confident due to the knowledge she has shared with us!
I’ll post pictures and update my experience as we go along.

So now over a month later we are still waiting for our a copy of our actual closing papers. Joanne Luisi called and said she will have them soon.
The call only came after we heard from the current owners of the house saying they had been in contact with Joanne Luisi and their agent Daniel Alpher (yes Joanne our supposed agent) over the final walk through on the rent back. Joanne had not contacted us instead I contacted her and then of course as her pattern she called my husband. Mind you both my husband and I were owners of the house prior to sale.
So beware sellers or buyers. Stay clear.

We just can’t get enough of Jo Ann apparently. After purchasing our first home in 2011 we decided to do it ALL over again in 2013. And sell our first home while we were at it. It was no surprise how extremely helpful Jo Ann was for the entire (at times stressful) process. There were some hiccups we encountered and she handled it with such professionalism. She really took the time to answer all of my questions and explain how every little thing would work. Jo Ann really want the extra mile and she will always be the one we come to (at this rate we will be buying and selling every 2 years…). Thanks Jo Ann!

Agent: Jo Ann Luisi
In a nutshell:
Bad Experience
Poor Customer Service

Jennifer is the best I could find and she got me the best broker (Gary) and the best house for us. I contacted her because she is the listing agent and I told her I like the house right away but she didn’t try to force me to give her an offer (Sometime I will act like a naïve buyer and see how the agent reacts). She gave me some other listings for reference and tried really hard to find the right one for my family. A better commute for my husband, a better school for my children and a very good deal. Hard to find someone you can trust but she is the one. Very fun to go house shopping with her.

Having looked online for a couple years, my husband and I were finally ready to purchase a home, thanks in part to the plummeting housing prices of ²⁰⁰⁸⁄₂₀₀₉.
We chose Jennifer Malakoff of Alain Pinel to assist in our search. Over a period of a few months, Jen sent us multiple listings, took us out on several buyer tours and ultimately helped us score an amazing short sale home.
Two days ago we received the keys to our new home and two days from now we will officially move in. Jen kindly informed us that she will bring by some pizzas for our hungry movers and will also take us out to dinner at a later date to celebrate. Score!
Not only do I love our new home, but the location enabled us to get into the best schools in Livermore! Definitely key for a young family.
I would absolutely recommend Jen to anyone looking to buy a home in the Tri-​Valley. Happy house-​hunting!