W San Francisco

always a pleasant stay. However not sure what kind of maintenance they were doing at 7am.

Extremely friendly and prompt staff — the front desk takes the initiative to call your room to confirm that you recieved everything that you have requested
Earth-​friendly initiatives — high efficiency lighting, water conserving fixtures, sustainable food options
Spa robes with terry lining provided in the room prior to arrival
Sleep masks and ear plugs available upon request
Bliss Spa products
Fully stocked beverage and snack bar that included a Dylan’s Candy Bar assortment
24-​hour room service
Fit Gym with hybrid powered exercise machines and water filtration system (full gym details will be posted in an additional post later this week).

I like the hotel, and some of the staff. The gym is kinda small, but what really pissed me off was when I called from the SF airport to arrange a ride, and the receptionist told me to call an Über.
I’m in the hotel now, and they claim that they arrange airport transportation –_​-​. Shuttles, town cars, limos… whatever you need.
This makes no sense.

for the price, this place is awful!!! the sink leaks, no parking garage, the bathroom door wakes up my entire party with its shaking glass door. our menu wasn’t even in our room
never again will I stay here!!!
2 stars for the comfortable bed and nice pillows

It was my first stay in a W Hotel, and i was very impressed! I came here for my birthday and consider to that, they prepared a nice little gift for me and i was very surprised and happy about that!
The entire brand and vibe is absolutely outstanding and that was exactly what i was looking for! Young, energetic, chill, stylish. Those are just a few points what makes the hotel so special, compared to grand hotels etc.
I had a big corner room with city view and a king size bed in the 18^th floor! Absolutely amazing! I can’t remember last time I slept so good in a bed. It’s so comfortable!
I totally recommend this hotel and I would give 6 stars if that would be possible.
A big thank you to the W Hotelteam (especially to the concierge/​insider) for making my birthday so special and memorable!

Check-​in was a breeze, gentlemen who took care of us was polite and professional. I wasn’t thinking much of it but I asked if there were any free upgrades since it was my b-​day weekend and surprisingly they provided us with a larger room and with a nice view :) Later on after me lady and I went into our room we got some treats and a birthday note from the staff (girlfriend called beforehand about my birthday). All of this made our stay at the W extra special and since this was our 1^st time in San Francisco it definitely made it memorable. Thank you to the W staff!

Swanky spot to stay. Great location and great views of the bay bridge if you get higher floor room and corner room. Valet parking is kinda a bear, you better have a smaller vehicle.

Stayed here for a work trip during the Game Developer’s Conference.
I loved how it was right next to the convention center, so it was walking distance to get to and from the hotel.
What I loved especially about this hotel was the gym! They had an amazing gym — all of their equipment was brand new. It was also stocked with fruits, water, and fresh towels.
I took off a star for the lack of having a pool. That is the only thing missing here.
Otherwise, everything else was great! Can’t wait to stay here again, but next time hopefully for pleasure :)

I am a long time W hotel fan going back to many trips to NYC for the weekend when I lived on the East Coast. The nightclub vibe isn’t for everyone upon entering the lobby but I think it’s fun and to be expected at this hotel. They email guests in advance to prepare you, which is a nice touch. This hotel didn’t disappoint.
Check in was smooth and quick and we were upgraded. The room was a decent size for a city hotel and the bed is super comfortable. The bedroom décor has a surprisingly cozy feel with a window seat, lots of white and shutters on the window. Bliss products are still there and I love them so I was happy. They provide a good variety too, soap, face wash, shower gel, lotion, shampoo and conditioner. Room service was setting champagne in our room as we were checking in (a gift from a friend) so it was a nice touch to have it waiting for us. We were only there one night so didn’t get to do too much but I was very satisfied with our stay.

Solid place in one of the best locations in San Francisco. Within walking distance of some terrific restaurants, bars and shopping — Pete’s and Starbucks right across the street. Close to convention center so has tons of ‘groups’ hanging out in lobby (we met the Gamers Development Conf folks during our stay).
Rooms are very clean and well appointed, bed are lower than most hotels and feature some terrific mattresses and pillows. We stayed in Room 3009 — it has a nice view of Buena Vista Garden (free upgrade when we booked the room). Room was quite large.
Valet parking was a bit hard to find, but once we found it — very convenient and fast (and $ 10 cheaper than other local hotels).

Notable people who have stayed at W San Francisco: Obama. Me. :D (Jk.)
I do sometimes wonder if Obama had as much trouble parking at W as I did, or if Secret Service takes care of that for him (come to think of it, when do you think the last time Obama parked his own car was? And do presidents get charged pet deposits for First Dog accommodations?)
In any case, it’s easy to see why W would be the ideal place for a national political fundraising event. The customer service is phenomenal, and the lobby, open spaces and conference rooms are well-​appointed and designed. As for my personal experience, here is a breakdown detailing all the essential amenities:
Parking:
W offers valet parking, but no self-​parking. It being San Francisco (and on top of that, the financial district) there is no free parking in the vicinity, but there are nearby garages and lots that offer parking at lower rates. If you’re being dropped of in front of the W and have bags on hand, you have about a 5 second window to hop out and dash into the lobby before you start clogging up the traffic on 3^rd.
Transportation:
W offers free bike rentals to guests! It’s first come first serve, but not a lot of guests utilize this service, and it’s a great way to see all 49 square miles SF has to offer.
Location:
Amazeballs. W is located right next to the SFMOMA, Contemporary Jewish Museum, and Yerba Buena Gardens. The Ferry Building Marketplace and Union Square are also less than half a mile away.
Customer Service:
Also amazeballs. Every time I picked up the phone, the employees addressed me by my name, which felt personable and intimate. Service was always prompt and friendly.
Lobby/​lounge:
Apparently, I’m a cantankerous old person, because the whole neon-​lit nightclub vibe is not my jam. Neither is having people make eyes at you from 30 feet across vibrating carpet (get off my lawn, kids! *shakes fist*). I did however, enjoy complimentary coffee in the morning, fresh fruit and cucumber citrus water at all hours of the day, and warm apple cider in the evenings.
Décor:
The floral arrangements! Are those fresh blooms of ranunculus, orchids and baby Meyer lemons I see & smell? I die! Waiting on the elevator is no trial when you get to bury your face into these gorgeous bouquets.
Gym:
The gym is well-​equipped, with filtered, oxygenated water dispenser, ear phones, fresh apples, Bliss Spa wipes, magazines, TV’s, and clean towels. The décor is aesthetically similar to the lobby (think 2001: A Space Odyssey) which, in conjunction with heavy cardio, made me feel pretty disoriented.
Spa:
Bliss Spa operates out of the hotel, which makes booking an appointment an effortless treat. Plus, you’re likely to walk away smelling like lemon verbena and roses.
Room:
My room had lovely bay windows with white wood shutters and a cushioned reading nook. The view of the SF Bay was spectacular, and the bed was soft and clean. The Japanese/​Scandinavian-​inspired minimalist design was easy on the eyes, but I felt that the bathroom (glass slab counter, small sink, little storage space for toiletries) was a little *too* minimalist for a 5-​star hotel. While the room doesn’t come equipped with a coffee machine, the hotel staff will bring you a Keurig –and plenty of pods– upon request.
All in all, I enjoyed my business-​oriented stay, but would probably stay somewhere else if I was in town for pleasure.

OK, this review is just for their bar. OK, just for one particular drink at this bar, the Floradora, a remarkably well balanced cocktail made with gin, raspberry syrup, lime juice and ginger beer. Not cheap though.
Oh right, they also serve lamb belly pastrami — which is as rich and fatty and magical as you would hope. Wash it down with the Floradora.

BEWARE: HOOKERS, PIMPS, AND PROSTITUTES.
BEWARE: RUSSIANS, AFRICAN AMERICANS, and WHITE HOOKERS AVAILABLE FOR SALE AT THIS LOCATION.
I have traveled the world and stayed in the finest hotels. After coming to San Francisco for over 10 years on business, I have never had an issue at any hotel. I saw more hookers go up and down the elevator in a two hour period on a Saturday night at this hotel than probably the most respectable brothel in South America. Many businessman, west and east of the Mississippi, apparently come to this hotel to have sex with young hookers who most likely have AIDs, or in the alternative, probably just got the Zika virus. I feel sorry for their wives! What a disgusting and filthy place. To the hotel’s credit, I saw them escort 4 – 5 African American hookers out of the hotel. Bravo. The Russian hookers, of course, got to sit at the bar, drink their cocktails, flirt with the bartenders, and take turns taking Johns up to the rooms.
Irrespective of the transgressions of the men who appeared to be married, cheating on their wives, and the vast plethora of hookers in the brothel (as I am no one to judge), I decided to leave the hotel on a night out in the town. We ended up bringing two of our local friends back to the hotel, where we ordered some cocktails at the room, away from the disgusting lobby of this hotel. The security was called for a noise complaint. Instead of asking everyone to be quiet, the security guard accused the young women of being hookers. As they started crying at the disgusting allegations made, the conclusion became evident: Bring a girl into a brothel; you cannot possibly blame the owners of the brothel for mistaking her for a hooker. MY FAULT!!!
What a disgusting place. To be honest with you, I think every employee of this Hotel should contact a local attorney and ask what recourse they have as they are being subjugated to working in a disgusting brothel. Why does James, John, Henry, (fill in the blank), have to be subjugated to a work environment where JOHNS are allowed to take hookers from the bar, i.e. ground zero and central command.
Next call: The district attorney’s office. I think the DA, the police, or somebody with some sort of aptitude in San Francisco should go to this hotel and bust the hookers, pimps and JOHNS.

Nice rooms but small. Valet is very expensive be aware! No off street parking. Bar is nice to relax but security is all in your business.

It is my favorite hotel chain, always like to be their. There is a nice fancy bar on the 1 and 2^nd floor, nice music and nice people. Unfortunately we were late and restaurant was closed, hope to check their food next time.

Paid $ 200 for 2 P Diddy Tickets. He never showed up, complete rip off. To top it off security here is complete bulls*t. Let people in ahead of everyone else then told us we need to defend ourselves… WORST SHOW EVER.

Loved my stay at the W! This was the first time I’d ever stayed at a W but I plan on not letting it be my last. I only stayed one night but it was great.
First, the essentials — the bed was very comfy, the room was clean, the bathroom was spacious and had awesome Bliss products. I was there on a weeknight so it was very quiet — I never heard anything in the rooms next to me so I slept great.
The overall design details are great. Everything was thought of from the pillows on the bed to the do not disturb sign. The room definitely stood out against other regular hotels.
This hotel may have spoiled me for other hotels now. The W San Francisco will be hard to top.

Nice clean and trendy hotel. Started off rough because there was no coffee maker in the room, but I heard that I could have requested one, so we are friends again. The lobby bar was nice. The auto checkout feature on the tv wasn’t working, which kinda sucked because I was in a hurry, and it didn’t give me the message that it was broken until I went through the entire process and typed in my email… Luckily the checkout process at the desk was super fast since my email was on file. Friendly staff. The end.

I have stayed here a couple times. First time was October ’15 and then also this past January.
PARKING:
They have valet parking, but no self parking. The valet is $ 56 plus tax. They do let you know about other non-​affiliated parking is available nearby. When I stayed here in October, I had a car, so I needed to find parking. I didn’t feel like paying $ 60, so I parked in the parking garage between the W and the St. Regis, it was half the price and I felt very secure.
CUSTOMER SERVICE:
The employees I’ve had contact with here have all been very friendly, helpful and accommodating.
LOBBY/​LOUNGE:
Their lobby/​lounge area is very nice. Definitely has a cool vibe where you would want to hang out in. More of a «night» vibe, all day long. Every night I’ve stayed there, it gets pretty busy at night.
GYM:
The gym is pretty cool. The times I’ve been, I had no problem being able to use the equipment I wanted. It has a cool, night club vibe as well. They have enough cardio and strength equipment for all your workout needs. They also have free towels for use, apples, ear plugs, sanitary wipes, and magazines for you to read. There are TVs for your viewing as well.
ROOM:
So, this is the part of why I did not give 5 stars. I’ve stayed in a few 5+ star hotels, and this one just doesn’t quite make it. The first time I stayed I helped pay for our room and was shocked at the price for what you got. Yes, I know San Francisco is crazy expensive, but still. The second time I stayed there, it was for work and they paid, but I believe it was much cheaper — they probably had a company discount since they book their employees there often. The first time it was $ 500, for a basic room. It was nice and definitely not trashy by any means, but still was high. I can go stay at the ritz carlton or st. regis in southern California for that price and sometimes lower. I also felt the walls weren’t too thick because I heard the people next to me on both sides every night in the wee hours of the morning.
Overall, it was a very nice place to stay, but I’m not super anxious to stay there again.

Just checking in at 10am said we could do an early check in and upgraded our room to cheers Melanie on the front desk top notch service!

So the W SF is in a great location. Just down the road from Westfield if you need to get some shopping done, down the road from Target if you need random every purchases and about 0.7 miles away from the waterfront that takes you to all the touristy parts of SF. You’re also far enough from the Tenderloin that you can feel pretty safe walking about on the streets unlike the hotel I stayed at the last time I was in SF.
The room was nice and pretty standard W. I do wish that instead of fully stocking the mini fridge with stuff I can buy, there would actually be some space for me to put leftovers in. With regards to staff, everyone was pretty courteous, but I will say I had a few odd experiences while here. I randomly had 4 toothbrushes dropped off in my room while I was out. I didn’t ask for those, but didn’t get charged either. I’m thinking they left it for the wrong room. Additionally the availability for the laundry didn’t match what I was told when I actually tried to get it done with Whatever/​Whenever.
I still haven’t gotten my SPG points for my «make a green choice» I feel like I always have to follow up on this sort of thing and I am beginning to think I should just let them change the sheets or go for the voucher.

Pros:
— Great AAA rate that included parking.
— Valet was really professional. We had to stop by the hotel for 30 min once and they left our car out front.
— Free cider, hot chocolate and apples in the lobby.
— Convenient location.
— Comfy beds and Bliss products.
Cons:
— Its bar appears to be popular with the locals.
— Non-​guests who wander up with you since they can’t get anywhere without a key. The security system is a pro but people wandering into elevators with you and on to your floor with you is a con.
— Keyless/​key problems. We had a late checkout and the key wouldn’t work when we were back to checkout right before 4pm. Kind of a pain especially since we were staying on a high floor and had to run back downstairs twice.
— Sound proofing. We stayed in a corner room and there was a locked door to an adjoining room. We could hear almost everything that went on in that room, including sex.

I stayed here for a weekend, in town for the 2015 Nike Women’s Half Marathon. This place is located in the south Market area aka SoMa. The W Hotel is a very modern, trendy, hipster place. They have Bliss bath products! They are close to the BART station at Union Square and a lot of other runners also stayed at this place for the Nike Half. I stayed in their Wonderful room with double beds, my view was the side of another building. The beds were small but then again I am a tall person.
I don’t have any major complaints about this place because they were very kind and helpful. I do have to warn you that check out time is 12 pm so if you’re coming in late from the race or if you took the shuttle bus from the race, you might get automatically locked out of your room. That happened to me but I was able to talk to the front desk people and they were able to unlock the room for us. They didn’t charge extra for late check out but we were only ½ hr late for check out, I even called to ask if it was ok and they said it was fine.

«W San Francisco» is a win. Upscale, trendy, post-​modern and cosmopolitan. Because of the real estate crunch in the Financial District, however, the hotel has restrictions to space — the lobby and corridors are a little thin and narrow. But still, it’s sleek. The upstairs spa with massage and nails is quite deluxe. #decadence

I recently stayed here on a business trip and loved it! It’s close to many restaurants and shopping areas, and a couple blocks away from the Yerba Buena Park.
The hotel itself is very cool. There are two onsite bars, fun art pieces hanging from the ceiling and on the walls and hip music playing all day.
I stayed in a bay-​facing room on the 27^th floor and woke up to beautiful sunrises. The room had a very hip vibe including a built in bookcase that doubled as a mini bar. And, my favorite part of staying at W Hotels — the bliss amenities!
Everyone working at the hotel was friendly and helpful. I learned through the doorman that there’s a complimentary car service, and the concierge helped me made recommendations on how to make the most of our a few free hours I had. There’s also an onsite gym, pool and spa but I didn’t have time to utilize any of these.
This is a place I’d love to stay at again, for work or play.

tl;dr: San Francisco is home to many, many high-​quality hotels. Unfortunately, I can no longer count The W as being one of them. Your money will be better spent almost anywhere else.
A few weeks ago my partner and I needed a last minute room. I made a reservation for one night in a Wonderful Room w/​King Bed. $ 300/​night ($ 349.59 inc tax). I’m a member of an entrepreneurial group that provides a benefit at The W (two «welcome» drink vouchers + wifi), so also included the promo code.
The reservation was made Saturday at ~10:30pm, we were at the hotel by 11:00pm. There was one other couple in front of us in reception, and no one behind the desks. After ~5 minutes we went over to a security guard and said that we needed to check in… he looked at us, didn’t say a word, then turned around and walked away.
After another ~5 minutes of sharing puzzled looks, two employees came out from the back room and walked over to the checkin desks. The couple in front of us went over to William (we learned his name later), and we began walking over to the other desk, manned by an asian fellow. As we were approaching, a woman came in from the street and cut in front of us. I said «excuse us, we’ve been waiting a long time». The asian fellow waved us away, turning his attention back to the woman.
Another ~5 minutes and Willam called us over. We talked briefly about our experience so far, and then he began checking us in. He said «Wonderful Room with two full size beds».
Wait, what? We told him we had a reservation for a king bed, he said they didn’t have any available.
To paraphrase Seinfeld, apparently The W knows how to take a reservation, they just don’t know how to *hold* the reservation. So if staying in the room you’ve reserved is at all important to you, for that reason alone you may want to consider another hotel.
William offered us a $ 75 honor bar credit, handed us our key, and off we went. (I later realized we never received our drink vouchers)
First impression of the room; unimpressed. It was muggy, dark. A general dingy feel. I turned on the AC (which didn’t make much of an impact), showered, put on a clean pair of pants, sat down on one of the chairs… and discovered there was some sort of sticky syrup on the cushion. That was my only change of pants. Fantastic.
It was at this point we discovered the walls were paper-​thin; the couple in the next room began a loud, passionate lovemaking session. We called down to the front desk and spoke with William. He said there were no other rooms but that he would speak with his manager first thing in the morning and that they’d «make this right».
Knowing we had a credit, we corked a bottle of wine, started a movie, and tried to make the best of a bad situation.
The room and experience eventually got the better of us and we decided to go to another hotel. We packed up, took one iced tea from the honor bar, and went down to reception to check out… and no one was there. We went back up to the room, left the keys on the desk, and left. We were there for approximately ~4 hours.
I expected a call from William’s manager sometime Monday to «make things right». No call, but I did receive a survey from The W’s General Manager, Roger Huldi. I went into detail about the whole experience and thought he might reach out to me for more information, or to at the very least apologize. No call.
Then on Tuesday I see the charge on my AmEx… $ 482.70. WTF?!?
I immediately called Roger. He was unavailable, so I told his secretary that I had filled out the survey and asked her to have Roger look it over and call me back.
Later that day, I got a call. I fully expected Roger to have reviewed the survey, perhaps spoken with William. But no, I had to recount the entire stay. He did apologize and asked what I would like him to do. I said «first, I would like to know why I was charged an extra ~$ 130». He said he would check into it and call me back.
He called a few hours later. To his credit, the first thing he said was that he was going to refund the room. Unfortunately the good vibes stop there. He said the ~$ 130 was for the honor bar. I told him that William had given us a $ 75 credit, exactly what we took (probably totaled ~$ 40), and asked where the other ~$ 90 came from. He didn’t know (starting to see a pattern here), and said he would call me back.
He called a few hours later and said that in addition to the bottle of wine and tea, we had taken a bottle of Maker’s Mark ($ 90???). I told him that was a mistake and that I don’t drink whiskey (makes me violently ill).
He told me I was lying.
Not knowing what to do, I asked about William’s $ 75 credit. He said «you’ve gotten enough, we’re not going to honor that».
This account has in no way been exaggerated. I’m no stranger to Starwood Hotels, but this experience has been singularly enlightening, and I don’t expect I’ll be staying with them in the future.

I’ve been to SF now a few times for work — and stayed in a total of 3 different hotels. While I only spent one of those trips at the W — it was a pretty solid week.
As you might know — or maybe you don’t — the lobby is basically like a nightclub. While I would normally find that annoying, it actually works really well here — and it’s not bad to arrive from a long day at the office and be greeted with an upbeat party vibe. Especially when you have 100+ coworkers in town that are pretty out going folks.
The lobby area is full of little nooks and crannies to hang out in, pop open a laptop, sip your coffee, have a cocktail, catch up with a friend, or just hang out. The entire hotel is super trendy — and often times I feel like I’m not cool enough to be here. Be warned — this is a lifestyle brand and some of the «bros» you will run into from time to time are pretty d-​baggy.
The staff is super nice, polite, dressed sharp and they keep the place pretty spotless. The rooms were spacious, the bed was super comfy and the bathrooms got the job done. It’s a swanky spot — and possibly my favorite out of the 3 hotels I’ve stayed at in SF.

First off, I stayed here on a business trip so I had no control over booking this hotel. Normally, I would stay in the cheapest crap motel I can find. which I’m assuming is hard to find in the area of San Francisco I was staying in. I gotta say, I really enjoyed my stay here! Maybe it’s because I’m use to lesser quality accommodations. I mean, with that in mind, I still know what nice is and I felt like this place was great! My room was very large and quite well stocked with snacks and drinks. The room décor was lovely and not dated like some ugly hotels I’ve stayed at. You know the place… where the lobby is super fancy but the rooms have peeling wall paper and warped Walmart art work? I sound like I stay in some dumpy places… The art in the suite was actually quite nice! The bed was comfy and cozy, the tub was deep and the TV was big. My favourite thing about this hotel is the BLISS products they provide you. All W hotels must have partnered with BLISS to supply them with the mini toiletries they put in the rooms. I love BLISS products so I was super pumped to have the mini samples. They’re marketing the smart way, because I went into my nearest Sephora and picked up a bottle of the body butter when I got home.
The lobby is lovely and each day they were giving out some free sample of something or another, a drink, some candy. The waiting area is really nice too, with a huge glass fire place and bench seating sectioned off nicely so you’re not sitting uncomfortable with strangers.
The front desk people are very helpful and friendly. They gave great directions and made sure I got a cab when it was time to leave. Side note: is it just me, or are the cab drivers/​Über drives of San Francisco the nicest, most friendly in all North America?
I had a drink at the hotel bar, it was crazy busy most nights. The one time we did grab a drink some drunk creeper came over to our table and was super inappropriate, needless to say we didn’t stick around there. Not the hotels fault in the least… that’s a human race kinda problem. All in all, I really enjoyed my stay here and it was very central to great shopping, sights, restaurants and my work.

I came here to have a drink with my friend yesterday and we had a nice and quiet time. The bar downstairs is excellent looking with subtle neon lights all over the lounging area. People were sipping wine by the fire place, couches, bar, etc. it was a quiet environment with people talking in low voices and people are just getting off of work and ready to have a drink.
We went upstairs to the lounging area which was empty because it had just opened when we arrived. The drinks are pretty pricey ($ 8 a bottle!!) which is a turn off but hey, it’s SF and we’re sipping at the W right?!
We sat inside one of the private area with couch seating and nice tables. We had a typical lounge session with two Anchor Steams. We had a great time just talking about life and other stuff over beers which was perfect for the setting.
The W in SF is okay, it’s not flashy whatsoever. I kind of expected a bit more of a sophisticated-​fun, exotic environment. Then again we came early in the day which isn’t a good way to review the W because this hotel is known for its nightlife and midnight vibes. I’ll have to come back though!

Location, location, location.
That’s the key to the W Hotel.
Events, a city-​centered stay, a chill bar space that’s cool + a Bliss Spa on the second floor. You’re set if you’re here.

I had a corner room on the 15^th floor with view overlooking Moscone Center. The corner nook seating area was cute for socializing and enjoying the nice view with friends, but made it impossible for someone to sleep on the couch because the benches were too small for someone to lay flat.
The music/​DJ in the lobby makes the hotel pretty lively at night and a great meeting spot for friends to stop by and grab a drink. I had friends come over to my hotel twice during my stay to make use of the cute socializing corner nook in my room. :)
As a caveat, set your expectations that hotel rooms are smaller in San Francisco in general. I was upgraded to a suite, but it was much smaller than W suites I’ve been upgraded to in the past. I even called them to ask about it and they informed me about San Francisco’s much smaller hotel rooms.

So much glam and glitz!
It’s the details that make this place great! An energetic atmosphere no matter what time of day, the lobby/​lounge area with a vintage arcade game and large windows (perfect for people-​watching), plus great proximity to the touristy Market Street, piers (with those wonderful views of Oakland Bay Bridge), and the beautiful Yerba Buena Gardens across the street. Oh and those elevator rugs that tell you what time of the day it is? Seriously. Holy attention to detail, W Hotel.
I put their «whatever whenever» slogan to the test when I ordered takeout from a local restaurant and didn’t have silverware. The «whenever» portion of the slogan came into play when I had to wait 20 minutes for the utensils and was left with cold masala, but later that night when I realized I didn’t pack toothpaste, the room service was much snappier. I checked out at 2:30am to catch my flight at SF airport and perhaps it was thanks to the bags under my eyes and inability to stifle my yawns, but the front desk staff went above and beyond the expectations they’d set the day before. Since cabs don’t park outside the hotel in the wee hours of the night, a staff member hailed one down for me and told the driver right where I needed to go, all while I was going through the checkout process. Thank you sir, for allowing me to avoid speaking full sentences at this absurd hour of the night.
Two things I wish I’d known before getting to the hotel…
1) the grand corner entrance is not the main entrance. Walk in this door and you’re in the bar; the check-​in desk is actually down the hall to the right, directly off Howard Street.
2) the elevator needs your key card to work. I stood there like the small-​town Iowan that I’ve become, wondering if I wasn’t pushing my floor’s button hard enough. As it turns out, no the elevator is not broken. It just needs your room card.
While I am an aspiring old cat lady, that’s not the reason for my Scrooge-​like star rating. It really comes down to the cleanliness (my desk had a thick layer of dust and a dried ring of spilled coffee), the wrong card getting charged at checkout, and some of the stringiest wifi in all the land.

This place is unbelievable. I was visiting San Francisco on business and this is where I stayed. My first three thoughts upon arriving: hip. Cool. Huge.
My room felt more like a a hipsters apartment than just a hotel room. A corner nook for sharing champagne. Books on what to do in San Fran. Bottles of Bliss products in the bathroom. Say what?! Oh and the bed was one of the most comfortable things I’ve ever slept on. The room was quiet, clean and charming.
The fitness center was amazing. It was like working out in a night club. The bar in the lobby was always full of people who came for a good time. The staff was super helpful, polite and happy.
My only selfish and whiny complaint is this: my room had no view-​no big deal, I headed up to to the 20^th floor for a view. Except, the windows were all so dirty-​which I’m sure is a hard task to keep up with being surrounded by all that ocean air. I went up to the 22^nd floor: same thing. Not a huge deal and most people wouldn’t even notice. The iphonographer in me HAD to get a picture from the top. I was in San Francisco!
I hope to see you again W! This small town girl enjoyed a trip to the big city.

When describing my previous stays at The W, I’ve generally just said that the vibe is very «n-​sis-​n-​sis-​n-​sis» and that’s gotten the point across reasonably well. Then I finish by describing the glowing Buddha, and call it a day.
But this time was different. There was less club and more class. The lobby was subdued (though the purple light remained like a glowing tribute to wild parties of yore) yet still stylish, check-​in and check-​out was super speedy, my room was damn near perfect (even without much of a view) and any additional request I had was handled quickly.
Case in point: I did have to call the lobby around 2am to complain of what sounded like a really fun bachelorette party next door (after the third champaign bottle pop and subsequent chorus of screams, I couldn’t «just be cool» any longer) and I heard security knock on their door minutes later. It’s a cool place, and the clientele knows it — any hotel would be foolish not to capitalize on that. But The W really stood out as a fantastic business option this time as well. Like a well groomed hotel mullet: business in front, party in the back. Well played, W.

I’ve never stayed at this W, but I’ve been to their bar many times.
Sure, drinks are pricey, but that is normally expected at a hotel bar. The décor is modern and the atmosphere like a chill lounge with music playing. I’ve been able to snag a table most times as I typically come here right after work (around 6pm) or after drinking somewhere nearby (round 8−10pm?).
Last time, I came for an event upstairs, but ordered from both the bar upstairs and down. We tried the Bulleit old fashioned ($ 13) and Bulleit manhattan ($ 13). Pretty standard drinks, there’s something I love about the atmosphere and vibe of this place. It can seem a little snotty at first, but people really just come here to drink and have a good time.
The W is super convenient since it’s close to work. But most importantly, it’s fun. I always have a great time.

This is probably my least favorite Starwood hotel in San Francisco. It’s not bad but I don’t find it comfortable at all.
What I don’t like:
— the sheets are crispy, like over starched, you’re sleeping in plastic bags it makes so much noise
— the beds aren’t that comfortable
— the only window dressings are shutters that don’t block much light at all in the morning (no blackout drapes)
— the people saying here seem more rude, douchey and touristy
What I like:
— that color changing Buddha in the bedroom
Overall, this isn’t terrible. I prefer the St. Francis. It’s way more comfortable and classy.

Era la primera vez en mi vida que venía a San Francisco, por temas de trabajo, y nos ubicaron en este maravilloso hotel. Está ubicado justo al ladito del rascacielos de Unilocal y eso nos vino estupendo a todos, pues aunque hay que dar la vuelta a toda la manzana, no se tardan más de cinco minutos en llegar.
La habitación es una auténtica pasada, en general. Los detalles están cuidados al máximo y el propio hotel te ofrece una serie de amenities de pago que incluye desde limpiador de zapatos hasta condones pasando por otros gratuitos como el peine, los jabones, etc. Prácticamente todo es de pago dentro de la habitación, pero ver la TV es gratis. A mí me coincidió con la noche de los Oscar 2014 y fue un gustazo verla en HD y en horario «normal» de la hora del Pacífico y no a altas horas de la madrugada como ocurre en España.
Los empleados son la mar de apañados y, cuando les pregunté si podían cambiarme de una planta 6 a una más alta lo hicieron sin problemas y me ubicaron en la última planta del edificio, con unas vistas a la Bahía de San Francisco que quitaban el hipo.
Además, al tratarse de un W Hotel, en este caso la planta baja del hotel hace las veces de discoteca/​bar de copas, donde se reúné muchísima gente para tomar sus cócteles y bailar. A la mañana siguiente no hay ni rastro de la fiesta nocturna.
Desconozco el rango de precios, pero sabiendo que está cerca del Moscone Center (donde Apple ha presentado algunos productos como el iPhone), Yerbabuena Gardens y el Museum of Modern Art… barato no debe ser.

Me hizo gracia poder alojarme en el W de San Francisco por unos días ya que en Barcelona también tenemos un W y es uno de los más emblemáticos de la ciudad. De todos modos diré que el nivel de «lujo» del hotel no es tan elevado como el de la ciudad condal ni tampoco tan nuevo (cosa que agradezco, aún siendo moderno y puntero no se respira ese aire tan pijo o de postureo).
El hall mola, tiene una iluminación tenue y suelen tener música animada por las tardes; suele haber gente joven tomando unas copas o charlando. Predominan colores como el negro y el lila. Los ascensores también molan, y los pasillos de las plantas donde están las habitas con luces y detalles modernos que recuerdan a una discoteca.
Lo mejor, las habitaciones. Si tienes suerte y te toca una habitación alta tendrás unas vistas espectaculares. La mía estaba en la planta 10 pero un amigo la tenía en la 31 y era para flipar. De todos modos, aunque no me tocaron las mejores vistas, estuve muy a gusto en mi habitación doble (dos camas individuales muy amplias y muuuuy cómodas, bastante espacio donde guardar la ropa, cajones, perchas, un escritorio grande, un plasma en la pared, un lavabo con bañera muy amplio…). Todas las habitaciones tienen una plancha y tabla de planchar, secador del pelo, un reproductor de ipod y radio con altavoces, espejos, un minibar completísimo, un armario a parte lleno de cositas para picar súper cuqui (ver foto)… Todas esas comodidades hacían que estuvieras realmente a gusto (estuve un par de días malita en cama y de verdad que apenas eché en falta mi habitación de Barcelona).
El servicio es realmente amable y eficiente, y el servicio de habitaciones ultra-​rápido.
Lo que menos me gustó fue lo caro que resultó cenar algo en la habitación; solo me pedí un bikini (sandwich mixto) con patatas fritas y me cobraron más de 30 dólares! Solo el agua valía 8 dólares! Tampoco me gustó que la wifi fuera de pago… Pero vamos, si esto no hubiese sido así le hubiese puesto 5 estrellas rojas porque todo lo demás me pareció genial.

Gros coup de coeur pour le W !
A peine arrivé, le personnel s’occupe de vous avec un grand sourire et l’envie (la vraie) de vous faire plaisir. 10 minutes après (check-​in ultra rapide hein ?!), me voilà au dernier étage, le 31e, dans une chambre de dingue avec une vue juste magnifique sur la ville (de nuit comme de jour ça vaut le coup d’oeil !).
J’ai adoré :
— le petit salon/​banquette sur-​élevé à côté de la fenêtre pour admirer la vue le plus confortablement installé possible,
— l’espace dans la chambre: c’est grand, c’est fonctionnel. Il y a un immense bureau, plein de tiroirs, un dressing et une grande salle de bain avec baignoire.
— les produits Bliss dans la salle de bain. Un pur bonheur pour le corps et des senteurs citronées délicieuses. Coup de coeur pour le bain douche et la crème corporelle. Il y avait aussi un savon, un nettoyant visage, un shampoing et un après-​shampoing/​soin. Pfiouuu, rien que ça !
— le meilleur pour la fin: le lit ! Immense ! Un pur bonheur ! Je crois que c’est le meilleur lit dans lequel j’ai dormi jusqu’à maintenant. Un mix parfait de soutien ferme et de confort souple, vous voyez? Un max de coussins et une couette gigantesque viennent s’ajouter à la liste pour encore plus de bonheur.
J’ai moins aimé :
— le prix des produits dans le mini-​bar. J’aurais pu craquer sur tout car pour une fois, le choix proposé est vraiment top mais outch le porte-​feuille,
— le bar de l’hôtel: passé encore les cocktails à 15 $ (le mojito était très bon) mais le non-​sourire (voire grimace à chaque question ou commande) de la serveuse né donne pas envie de s’éterniser,
— le Wifi payant (What ?! Ça existe encore ?!)
Bön à savoir: Pour éteindre le joli bouddha rose fluo, il vous suffit de tourner le petit bouton noir sur la droite. Vous verrez, cette info est utile ! ;)

Deuxième séjour au «W» et premier avis !
Difficile de faire mieux situé, dans le quartier de Financial District, que vous y soyez pour le business ou pour les vacances, vous serez forcément à deux pas de votre lieu de travail ou du centre ville, shopping et transports.
Le personnel est très très gentil, hyper arrangeant, on vous prête sans souci un adaptateur, on vous garde vos bagages avant que vous né repreniez l’avion, le check out se fait à midi (assez rare pour être souligné).
On y trouve un spa de la marque Bliss (marque juste géniale, à tester si vous né connaissez pas).
31 étages. Rien que ça ! C’est juste complètement délirant, j’ai eu la chance d’avoir une chambre, enfin plutôt une suite au 30ème étage la première fois. Cependant, un conseil, évitez de prendre une chambre près de l’ascenseur central, qui est vraiment bruyant.
Déco moderne, quand même bien lounge, avec bouddha fluo qui veillera sur vous pendant votre sommeil.
Les chambres ont toutes une vue particulièrement ouf sur la ville, mais sont surtout super bien équipées. Un lit énorme, hyper confortable, jusqu’à ce jour c’est le meilleur lit que j’ai testé dans ma vie. Une salle de bain en marbre, avec des produits Bliss réassortis tous les matins. Une télé, un bureau avec un petit système de massage de pieds en dessous, parfait.
Donc si vous avez l’occasion d’y passer, n’hésitez pas !

Das war ein toller Aufenthalt. Man kann hier wirklich nicht meckern. Lage ist super zentral. Man kann zu Fuß super die Hotspots erreichen. Bars und Shopping ist in direkter Umgebung.
Mein Zimmer war in der 19. Etage. Mit Blick auf die Bay Bridge ließ das kaum Wünsche offen. Eine breite und sehr tiefe Fensterbank lud ein am Fenster zu verweilen und mal ein Buch über den Dächern von San Francisco zu lesen. Einfach beeindruckend.
Die Betten waren super bequem, die Duschen elegant und großzügig. Man hat alles was man für einen unvergesslichen Aufenthalt benötigt.
Dabei fallen dann aber die schmutzigen Fenster auf, das wird dann schwer mit dem Foto alles «sauber» zu fotografieren. Dennoch beeindruckend.
Der Service ist hervorragend. Ich kam spät im Zimmer an und hatte nicht viele Kleiderbügel. Mit vielen Hemden war das eher suboptimal. Aber da genügte ein kurzer Anruf und zwei Minuten später stand schon ein Angestellter mit weiteren 15 Kleiderbügel vor der Zimmertür. Hut ab.
Die Lobby des Hotels ist schon der Knüller. Man kommt Abends rein und kann seinen Augen kaum trauen. Alle extrem schick angezogen, die Bar voll besetzt und ein DJ mittendrin.
Und nach dem ersten Cocktail weiß man auch warum. Die Bar ist absolute Spitzenklasse. Auch Sonderwünsche erfüllt man hier sehr gerne.
Warum nur 4 Sterne? Na das ist wohl nicht wirklich von dem Hotel zu beeinflussen. Aber die Baustelle nebenan war ein wenig nervig. Der Kranführer hatte seinen Sessel genau auf meiner Zimmerhöhe. Witzig wenn man angezogen ist. Wenn man aus der Dusche kommt eher skurril: D
Aber da kann man (n) mit leben. Dennoch freue ich mich wenn ich freien Blick auf die Bay Bridge habe.

Bom dia! Boa tarde! Boa noite! Você vai ler alguma destas mensagens toda vez que for entrar ao elevador! Sim, eu prometo.
Piadas a parte, você se deu bem, o W é incrível! O quarto double é bem grande, e facilmente acomodaria mais do que duas pessoas. Posso até comentar da cama, dos travesseiros e das outras acomodações do quarto, mas acho que você já leu em outras várias avaliações como eles são maravilhosos — então faço das palavras dos outros as minhas. Talvez pudesse haver mais luzes no teto, ou então as lâmpadas do quarto poderiam ser um pouco mais bem sinalizadas (confesso que na minha primeira noite tive dificuldades para entender como ascender as luzes mais próximas da cama). A única coisa que faltou no meu quarto, e sei que havia em outros, eram caixas de som para o iPhone/​iPod. Eu adoro ouvir música quando estou relaxando, então isso fez falta.
Vou focar minha avaliação na atenção ao cliente. Qualquer dúvida ou necessidade que eu tivesse era fácil. Só ligar para a recepção e eles providenciavam uma solução rapidamente. Fiquei especialmente feliz quando surgiu um imprevisto e depois de 10 minutos eles conseguiram uma solução para o meu problema.
O jetlag tá batendo bravo? Dá um pulinho na academia deles! É só pegar o elevador e voilá. Se preferir dar um passeio, não se preocupe, você está localizado em um dos bairros mais centrais da cidade e pode caminhar para a maioria dos pontos que quer ir. 3 quadras de Market St., 10 minutos do Union Square, etc etc etc! Mesmo que você venha a trabalho e não tenha muito tempo para passear, vale aproveitar os bares e restaurantes que tem ao redor.
No geral, minha estadia no W foi ótima e espero que a sua também seja!

«The Party hotel».voilà comment on le surnomme cet hotel du quartier du Financial District ! C’est en direct live du 30è étage que je rédige ce message… dur dur de mettre moins de 4 étoiles lorsque vous jetez un oeil par la fenêtre…quelle vue ! Au-​délà de ça, vous trouverez ici tout le confort nécessaire pour passer un bon moment: un lit de ouf, un service aux petits soins, et puis le petit détail qui tue, de la musique deep house un peu partout, à tout heure du jour et de la soirée !
DJ dans le lobby du jeudi soir au samedi… il me tarde déjà d’être après-​demain !

Depois de um dia muito intenso de viagem, um taxista deixa-​me à porta de um edifício de onde saía música, pessoas com vestidos curtos e brilhantes de copo e cigarro na mão e um ar demasiado divertido. Pensei «o tipo enganou-​se e trouxe-​me para uma discoteca». Não, era mesmo o hotel. Enquanto fazia o check-​in, no bar, havia uma música mesmo fixe e havia pessoas a dançar. «Como é que eu vou dormir com esta malta a fazer barulho?», pensei eu. Depois, entrei no elevador, onde estava um senhor com dois cães e um casal meio embriagado de copos na mão. Ela, com um sotaque muito americano disse que adorava o meu casaco. «Vou adorar este hotel», pensei eu — e sem ponta de ironia aqui.
Enquanto lá em baixo o ambiente é super divertido, os quartos são tranquilos e deixem-​me dizer que dormir nestas camas é uma espécie de flashback da vida intra-​uterina: o colchão é super macio e há imensas almofadas. 8 horas desta cama e acordei uma pessoa melhor, depois de tanta turbulência no avião.
Gosto dos assentos à janela e da atmosfera tranquila dos quartos — ah, e do dock para iPod! Ora aqui está um hotel bem fixe!

¡Me encantó todo! Lo mejor, por supuesto, fue el hecho de alojarme en alas últimas plantas del hotel desde donde veía el Bay Bridge y una panorámica excelente de rascacielos y edificios singulares. Esta maravillosa sensación y estas vistas geniales no se repitieron durante otra de mis estancias en el W, lo que rebajó considerablemente la experiencia… porque, por ejemplo una de las cosas que más me gustaba era sentarme en el banquito de debajo de la ventana y ponerme a leer mirando el paisaje y eso, desde las habitaciones de los pisos más bajos pues simplemente no es posible.
Por lo de más casi todo me pareció genial; el hecho de que puedas comprar absolutamente todo lo que hay en la habitación –colchón incluído– pues me hizo gracia, el buda iluminado, ese toque entre fashion-​tecno-​glamour… en fin, que sí, que es un sitio que me gusta.

Attention c’est un avis de pimbêche !
[gardez ça en tête tout au long de la lecture, et pensez bien qu’il va y avoir de l’humour, du sarcasme et de l’ironie bien sûr]
Pendant 6 mois avant de venir au W j’ai entendu parler de ce «SUPER HOTEL». Je m’attendais à un palace… Quelle né fut pas ma déception de voir cet hôtel hyper moderne hyper américain avec un bar qui se prends à toute heure pour un boîte de nuit niveau ambiance, déco et son, et un lobby décoré d’une horreur noire laquée immense au mur… Il se trouve que cette chose s’éclaire la nuit et représente une vue aérienne et en relief de San Francisco et que les led multicolores matérialisent les rues. Reste que la journée c’est laid !
Côté chambre les vues sont variables donc de préférence demandez un étage élevé genre 30e ou 29e parce que forcément en bas on a beaucoup moins de lumière, et une perspective bien moins intéressante. De ce côté là, j’étais au 15e et pour ma part j’avais un Charlie (Où est Charlie?) peint entre deux fenêtre sur un bâtiment au loin donc plutôt sympa mais bon ça né fait pas tout !
Par ailleurs elle n’était pas si immense que ça, et la salle de bain était standard. Mais la déco… Très américaine dans le sens où les couleurs pour moi n’étaient pas coordonnées, il y a avait des trucs «asiatisant» par endroit et notamment une sorte de bouddah lumineux rose immonde, que j’ai caché avec un sac plastique opaque (véridique). Le lit était correct. J’aime les lits plus durs. Et il y avait trop de coussins. Mais encore une fois c’est les USA !
Plein de petites attentions ça et là, mais aussi une bouteille de vin avec un tire-​bouchon à dispo, avec une petite étiquette $ 37… ouch ! Faut pas la louper celle là !
Dans la salle de bain donc des produits Bliss offerts et renouvelés chaque jour, sympa mais le Shampoo supershine m’a fait un peu l’effet d’un détergent. Ce n’est qu’une semaine après tout, on soignera ça plus tard. Le sèche-​cheveux est mini mais soufflé la tempête du desert. Mais aussi un petit pot de facial scrub (gommage pour visage) mais attention, il est à $ 25 ! Dans le placard un fer à repasser et une table qu’il faut transporter et monter comme à la maison, des fois qu’on ait la nostalgie du ménage…
Mini-​bar bien sûr, coffre-​fort indispensable, téléphone sans fil, télévision avec toutes les chaînés US ou presque, 3 grandes serviettes de toilette + 2 peignoirs (dont un était était troué par l’usure). Le Jacuzzi est sympa, mais la température dans la verrière de la piscine est frigorifique et l’eau de la piscine (ou devrais-​je appeler ça pataugeoire ?) n’est pas chaude. La profondeur: de mon genou au moins profond à mes hanches au plus profond. Je mesure 1.62m. Ouvert de 6h à 1h donc on peut quand même avoir des plages horaires où être seule pour patauger.
Room Service? Premier petit déj en chambre, servit à l’heure par un bonhomme très heureux de bon matin, qui m’a malgré lui mis de mauvaise humeur en me demandant si j’étais mexicaine ! Sur le plateau: un verre de lait froid, un jus d’orange pas fraîchement pressé, et un bagel avec du cream-​cheese (type Phyladelphia ou St Morêt) à la ciboulette et aux cébettes (j’aime ça, mais mieux vaut être seule dans la chambre de bon matin). Dites un prix ?
C’est plus…
C’est plus…
…$ 22 !! + le tip (poureboire) !!! WTF comme dirait les ricains ! Au fan de chichourle comme dirait tout bon Marseillais !
Bref, c’est un hôtel bien placé, près du centre, face au Musée d’Art Moderne, près d’un parc… Avec de l’espace, beaucoup de chambre, une déco moderne, un personnel serviable dans l’ensemble. Mais bon je n’ai été transcendée, j’ai vu mieux ! [haussement d’épaule dédaigneux]

Ohlalala le luxe suprême. Le W. Bön, le truc, c’est que je me sens difficilement mettre 5 étoiles à une chaîné, je né sais pas, quelque soit le niveau de luxe du truc, pour moi la 5e étoile pour un hôtel ira toujours à un endroit qui m’aura surprise par son originalité et son caractère un peu… unique.
Ici, on reste chez Starwood. Donc c’est très cool, mais né vous attendez pas à un petit hôtel de charme.
En revanche, qui cracherait sur une superbe chambre au lit oh combien confortable (le lit qui vous donne envie de passer votre vie en peignoir devant CNN sous la couette), au confort optimal, avec moquette, propreté impeccable, sdb spacieuse et décor plutôt de bon goût dans l’ensemble (j’ai quand même caché le buddha lumineux rose fluo dans un placard– c’était vraiment trop pour moi).
Hyper luxe, hyper agréable.
Il y a une piscine et une salle de sport accessible gratuitement. C’est vraiment un endroit où passer un séjour zen et tout confort. Le Wifi marche aussi très bien dans les chambres et le personnel est toujours disponible.

Wow! C’est simplement un hôtel extraordinaire. Tout m’épâté: le décor, le service, le confort et surtout la musique qui joue dans les ascenseurs qui donne le goût de danser le temps de se rendre à sa chambre. Il est à peine 8h du matin ici, je suis assise dans le lobby sur un divan confortable à côté d’un beau foyer moderne avec une grosse tasse de café à la main (gratuite) et j’en profite pour travailler tout en faisant un peu de «people watching.» On dirait que tout le monde ici sort d’un magazine de mode! Mon lit dans la chambre est confortable (pas trop dur, pas trop mou) et les couvertes me donnent l’impression d’être entourée d’un gros nuage chaud et doux pendant que je rêve. Le mini-​bar dans les chambre est impression ant. Comme d’habitude c’est un peu cher (trop pour mon budget), mais j’ai rarement vu autant de variété: Maker’s Mark, un vodka que je né connais pas, un bouteille de vin rouge, une petite bouteille de champagne, des boissons gazeuses, des chocolats, des noix, et plus. Il y a tellement de choses, qu’ils offrent même 2 sortes de bouteilles d’eau — La Fiji en coûte 2 $ la bouteille, mais la Nestle est gratuite. Denier petit détail, les produits pour le bain Bliss sont divins. Je sens le citron et la lime depuis quelques jours maintenant et j’adore ça. C’est la première fois où je vois un hôtel qui offre en plus du standard shampooing-​conditionneur-​savon, un produit différent pour le visage. Mes joues sont contentes et me permettent de bien sourire tellement il y a de belles choses ici!

Das ist das mit Abstand beste und schönste Hotel, in dem ich jemals untergebracht war. Ok, mein Aufenthalt fing nicht besonders gut an: 2 Uhr morgens, gnadenlos übermüdet, Party in der Lobby und ich habe nur noch ein Bedürfnis — schlafen! Problem war nur, dass das Zimmer zu den falschen Daten reserviert wurde — es war allerdings nicht der fehler des Hotels. Blöderweise war zu dem Zeitpunkt Gay Pride in San Francisco, was natürlich bedeutete, dass alles ausgebucht war, und zwar nicht nur im stylischen W Hotel. Die Rezeption half mir aber wirklich rührend eine andere Unterkunft zu finden.
Ich konnte es am nächsten Tag kaum noch erwarten endlich mein richtiges Zimemr zu beziehen: tolle Aussicht, grandiose Einrichtung, die Proben im Bad ganz nach meinem Geschmack und wohlfühlen mit Garantie! Außerdem gibt es noch ein kleines Gym im Hotel, das man als Hotelgast kostenlos benutzen kann plus Pool.
In der Lobby steht immer Wasser bereit, was gerade für jemanden, wie mich, der permanent zu wenig trinkt, echt super ist! Das einzige, was für mich nicht ganz passte, war die etwas mangelhafte Internetverbindung, die sowohl im Zimmer als auch in der Lobby öfter abbrach. Bei den Zimmerpreisen wäre es auch wirklich angebracht, das Internet im Zimmerpreis enthalten zu haben. Abgesehen von dem Manko, was für mich als Internetjunkie aber Grund genug ist einen Stern abzuziehen, ist alles super!

La verdad es que no me gustó demasiado este Hotel, me lo esperaba más! Me pareció que estaba todo muy recargado, y … en la habitación el buda purpúreo perpetuamente iluminado me sacaba de quicio, no lo podrían apagar por favor (o ponerme un cuadro de la virgen del Rocío).
No me pareció bien que el wi-​fi no fuera gratuito, y hubiera que bajar al hall del hotel, si querías evitar los 14,5 dólares al día que tienen de tarifa.
El servicio del hotel fue correcto y agradable en todo momento.

Sehr schönes Hotel mit toller Lage mitten in San Francisco, leicht erreichbar durch die nahe BART Station. Preislich sicher im oberen Bereich angesiedelt, was aber sicher gerechtfertigt ist: die Betten sind sehr bequem, großer Fernseher, Minibar im Kühlschrank, tolles Bad, sehr große Zimmer, Wahnsinnsausblick auf die Bucht (wenn man hoch genug ist).
Drei Gründe, warum es nicht für den fünten Stern reicht: man muss fürs Internet bezahlen (und zwar reichlich), der Roomservice war nur durchschnittlich (und sehr teuer) und außerdem hatten einige Kollegen kein Zimmer, obwohl es reserviert worden war, was natürlich sehr ärgerlich ist.
Zurück zu den positiven Dingen: Gratiskaffee und Wasser sowie ein gratis Shuttle, das einen innerhalb eines 4 Meilen Radius zu Zielen in der Stadt fährt.
Sehr empfehlenswert, falls man ein bißchen mehr Geld zur Verfügung hat.