Tony’s Watch Repair

I love this place! Every time I pass them on the street, I want to go in and speak with them. They’re very nice and can put batteries in my watches. Also love to look at what in the store.

came here to replace watch battery, greet by the owner, in and out in 5 minutes for $ 6

I’m most pleased to write this positive review as it ‘s one of those very few instances where the vendor has provided satisfactory services along with his very competitive pricing. Tony’s wife charged me $ 6.00 each to replace batteries for two of my watches. I also purchased a nice-​looking watch band from them for $ 20 (a bargain!). I then casually whipped out an Omega lady Constellation that my wife has worn for more than 12 years and it recently stopped — we tried rewinding several times with no success and had no idea whether it’s self-​winding or automatic. I showed it to Tony and asked him to look at it and tell us what needs to be done. Tony said he’d be happy to and opened the Omega casing. Lo and behold: this Constellation model is battery-​operated! Tony proceeded to replace the battery at the dirt-​cheap price of $ 6.00 with a one-​year warranty!
From the outside, Tony’s Watch Repair shop on Geneva Ave. looks shabby and the inside is cramped and a bit messy but mark my word, this husband-​and-​wife team is friendly and provides excellent services

This place was within walking distance for me and I called before coming in. They said they were willing to help me out remove some links from my brand new Pebble Steel watch. They were very nice to greet me and assisted me immediately. They even took their time and were very friendly about making sure it fit on my wrist as well. Overall it was only 10 minutes total spending there and I was off with a fitted watch.
They definitely deserve this five stars coming from me. More people should come here for any watch fitting and battery changes. Great customer service, quick, and great prices!

Super friendly.
Good customer service.
Quick and efficient. I had to get a new battery for his watch, and it took the guy maybe 6 minutes to change it. Unfortunately, I needed a new band for my watch, and he was patient enough to let me look and try on a few bands and watches.
Prices = reasonable. $ 6.00 for a watch battery change? Better than me using the butter knife to pry it open and then possibly ruin some gears… haha

Handy little shop for watch repairs and batteries and sales, replaced 5 batteries in as many minutes at $ 6 each. Nice to have this place in the neighbourhood. Hope they stay around.

Tiny little place, not much bigger than a broom closet. Changed batteries for 3 watches while I waited. Would go back again.

The short version:
They gave me crappy customer service, were unprofessional, and completely unorganized. I had to nag them to get the work done, and then eventually just went in to pick up my watch whether it was ready or not. It was ready and I got my watch back, and it works just fine, but I wouldn’t return.
The long version:
I took my watch there to have it repaired. They gave me a price and then when I went
in have it picked up they charged me $ 40 more because «a part cost more.» I did not get an itemized receipt. And that was the least of my problems with this place. When I first took my watch in there some teenager takes a look at my watch and says «Oooh, can I keep it?». They take my watch and don’t tell me how long it will be or how much it will cost. Then, a month later I get a message saying we need to order a part it will cost «so much $», is that ok?. I call back and leave a message, and tell them yes. The next week I call and ask when my watch will be done. They tell me they left me a message and wanted to know if that was ok if they did the repairs. Serious communication problems. I called 3 more times, once a week. and got that same excuse once more «we were waiting to hear back from you, to see if it was OK», then other excuses, like, «we can’t fix it if we don’t have the part.» «still waiting for the part…», «yes, so sorry we’ll call you when it’s ready.» They never did call me, so total lack of follow through. Waiting for a part is one thing I totally understand, but the rest is incompetence. The rub was when i had to pay an extra $ 40 because, «the part cost more.» It felt more like I had to pay $ 40 because I was nasty to them on the phone.

This place is totally old school and totally awesome.