Sweetheart Florist

I live in a building of all Chinese residents and I wanted to order some traditional flowers that I could give each resident. I called Sweetheart and the man was very rude. I explained that I would like to order som branches of the Plum flower tree. He said NO. So then I said how about some other flower that is significant for the celebration of the New Year? The man responded «you not Chinese, you don’t know, so no think you» and then hung up.
To bad for SWEETHEART because I am buying 9 arrangements for the residence in my building and planned to spend $ 100 on each, So Sweetheart, you can kiss the $ 1000 worth your products gone to another florist. YOu should be nice to People!

This is a review I rather not make but I have to use this florist for a funeral.
its been recommanded by 2 friends. The arrangement is bigger then the photos that we picked out. The owner is helpful to let you know that you need to have to complete a set up, like heart shape for daughters and a pillow shape for spouse.
We pay around $ 2K. the flowers came out pretty nice except there are some that are not perfect since they are delivered the day before the service. A wilted bloom here and there is to be expected. Most of the arrangement came out good. No mistakes on names labels. I’m grateful for that fact. The $ 100 price range have big good value arrangements.

Very helpful over the phone regarding a consultation. Thank you!

$ 45 for a potted orchid for Mother’s Day. More expensive than I wanted to pay, but they delivered for free (in Chinatown) and the flowers were beautiful.

I’m not sure if this is a compliment, but Sweetheart Florist is definitely the «go to» for funeral flowers. We had to use them twice in the past year. Funeral bouquets in the $ 100 – 125 are very reasonable.

We needed flowers for my grandfather’s funeral and Sweetheart Florist was the recommendation of the funeral home. The boss is a family acquaintance, so we were planning to come here regardless.
The flowers were beautiful. Literally 95% of the flowers my family and other relatives and friends bought were from Sweetheart so there were many duplicate styles, but they kept things different by using different flowers and color patterns. No one flower set looked the same as another. They were all very beautiful and fresh.
We didn’t know what type of flower to get for a Chinese funeral and Kevin was very helpful. He explained to us the use of different types of flowers (the blankets, pillows, hearts, etc.). Kevin helped lessen the stress of choosing and ordering flower arrangements.

This review is for wedding flowers. Luckily I had a back-​up florist for the more important flowers, or else my wedding would have been ruined. Here are what I ordered, and explanations of how they F*ed things up:
Bridesmaid bouquets: My colors were white and royal blue. I asked for white hydrangea with a lot of royal blue stephanotis. She gave me white hydrangea with only a few stephanotis so they looked like funeral flowers. For blue flowers, florists typically dye the flowers and then spray them. The ones that Sweetheart gave me looked like they were colored with washable markers by children. And they were turqouise even though I brought in an example of royal blue.
Grand/Parent’s corsages: I paid extra for wrist corsages because the older women did not want to pin things onto their clothes. I emphasized this when we placed the order, and even pointed at the photo of the exact wrist corsage that I wanted. Sweetheart gave me pin-​on corsages with poor quality, dying flowers. When I called to tell them (on my wedding day), she said I ordered pin-​ons. I later showed her a copy of the invoice which showed that I ordred wrist corsages and she said «oops.»
Flowergirl bouquets: These were supposed to be exact replicas of the bridesmaids bouquets, but smaller. Bridesmaid bouquets were hydrangea with stephanotis, but flowergirl bouquets were roses and lilies. The flowers and colors were ALL wrong.
Customer service: My parents called a day in advance to confirm pick up time. (1) Sweetheart could not find our order, which freaked out my mom. «If I can’t find it, I can’t make it.» REALLY? WTF attitude is that? She later found it and said the order would be ready by 9 am on the wedding day. (2) My parents were at Sweetheart at 9 am to pick up the flowers, and they were not ready until noon, making them rushed and late to the wedding, which was in Napa.
On a side note: a friend of mine also ordered some wedding flowers from Sweetheart. No surprise, they screwed up her wedding flowers as well.
For wedding flowers, I HIGHLY advise you to go elsewhere. Sweetheart is slightly cheaper than other places, but the money you save is NOT worth the frustration and ugly flowers for one of the most important days of your life.

If you need flower arrangements for a Chinese funeral, this is apparently the place to go. I didn’t actually deal with any business transactions with them so look to other reviews for that. However, my grandpa just passed and EVERY arrangement in the room came from Sweetheart Florist. They must be the go-​to place. The flowers looked very nice and they stayed fresh for the few days I saw them.
This place is probably common knowledge for the Chinese community in San Francisco, but in case you’re looking for a funeral florist and you’re like me that just follows all the traditions according to whatever my relatives tell me, then this is probably a good place to know.

Great place for funeral arrangement. I’m glad I looked at Unilocal review. Price of the spray I ordered was less than ½ of the price from online store for the same type of standing spray. Customer service was great, which makes it easier for this type of occasion. It’s worth the trip to come to Chinatown.

I’ve been frazzled as of late with the family in town and all the funeral arrangements for my grandpop, but even last minute additions were no problem! Its great that they are so accommodating during this hectic time. Its awesome to have one less thing to worry about.

This is really just a flower shop — do not be fooled by the category. I tried to go here looking for soil and they didn’t have anything like that. Nice flower arrangements, though!