Sunshine Express Cleaners

always friendly, but I got tired of seeing dog hair on my clothes– especially because I do not have a dog! but they do and that little guy is always running around the cleaners. he’s cute, but I don’t like his fur on my clothes, so my clothes don’t go there anymore. boo.

Lovely staff and convenient location. I had 2 of my husbands winter jackets cleaned and it was only $ 25.00. Considering the worst thing they had to deal with was the strong smell of cigarette smoke and a coffee stain or 2. I cannot say how it would have worked out if the coats were lighter colored and we had something like ink or a grass stain, but I am happy. What I don’t like is when the price list is not 100% realistic. The coats did have the cig smell, but not much else. Local businesses deserve support from the neighborhood, especially if they do a good job and the price is right. I think they should lower their prices or at least give incentives to be a return customer. In my area there are too many convenient cleaners I can walk to.

This place sucks! If you want them to loose your clothes and not forgive then be my guest and try them.
These are the most disreputable people I’ve ever dealt with. I told the owners I was recording what they were saying because she kept messing up her words.
Bottom line… DO NOT GO HERE!
Unilocalers as you can see I write a lot of reviews and I write mostly positive, there are very few places I give one star reviews on. Well this is ONE OF THOSE PLACES THAT DESERVES TO NOT BE IN BUSINESS!!!

NEVER USE THESE PEOPLE!!! Here is what they did to me:
I came in to pick up my shirts and a few pullovers that I had dry cleaned. When I got there, I got my shirts back but they could not find my pullovers. It was then determined that they GAVE MY PULLOVERS AWAY to someone with the same last name as me. Worst yet, they refused to take responsibility for it. The woman just said «Sorry, it’s not my fault but stuff happens.» EXCUSE ME!!! THAT IS THE DEFINITION OF ‘YOUR FAULT’.
So the man and woman working there said they will call the man who they gave my clothes to… of course the phone number leads to a dead line and he is unreachable.
This is where the customer service gets really ridiculous:
They said they will only refund me what the pullovers cost IF I HAVE THE RECEIPT HANDY… I don’t know about you, but I dont save receipts for pullovers I bought 6 months-​1 year ago.
Naturally, I was at a loss for words and trying to get back my property or at least compensation for it. Then the man says «What’s done is done, don’t be a Son of a B^#%$ about it.» Then he walks around the counter, gets in my face and says its not anyone’s fault.
Things ended by them saying they will keep calling the number to the dead phone line, somehow find this man, and get my clothes back. They would not agree to compensate me for my lost clothes.
So lets recap:
1) They gave my clothes away
2) Said it was «Not their fault»
3) Will only compensate me if I kept the receipt from months ago
4) Called me a Son of a B&$%#
I have never heard of such a ridiculous scenario. DONT LET THIS HAPPEN TO YOU

They are the city’s best drycleaners for your sweaters, period. They’re hung over the rod (i.e. no damaging hanger bumps), de-​fuzzed and returned in like-​new condition.
They also offer same-​day drycleaning (and I don’t think they charge extra).
They lose a star because sometimes the owners seem kind of grouchy/​irritated at something/​someone. Maybe they just don’t like me?

To echo another review they completely ruined two of my shirts. The color on a white shirt had run into a creamy, nicotine yellow and nothing brand-​new blue/​white shirt had the same. The woman claimed my shirts were cream when I brought them in. I also got some alterations another time and whilst they were done to a good standard, it took me a good 15 minutes to communicate what I wanted (an inch off the leg!).

I’ve been once and I was very satisfied. I am very sensitive to scents, and my clothes came back with only a mild odor that dissipated quickly. Definitely the least bothersome cleaning job I’ve ever had done. They do use large pin clips to keep skirts on the hanger, which is annoying because they leaves holes, but otherwise everything came out well.

This place is great. They bought the $ 70k dry cleaner that does the job without PERC, the chemical that is carcinogenic and terrible for the environment. Prices are decent, they also do alterations and they are really friendly. Generally, they are pretty timely as well.
Also, they are right next to El Burrito Express, so you can get a burrito right after you drop it off, or before you pick it up.

While I really want to like this place, they’re making it really difficult for me. It’s the closest dry cleaner to my house so I take my clothes their out of convenience only. The dry cleaning is good, but when I have shirts pressed, they almost always come back with some wrinkles. I honestly just wish I could find a cleaner that is cheap and wrinkle-​free.

for the past 3 years i have been bringing my shirts and dry cleaning to this establishment and have felt that they do a really good job. unfortunately, they are not very good with customer service when there is a problem. twice while waiting to for my turn i have witnessed the male owner become defensive and making other excuses for damages to clothing that happened while in their care. it finally happened to me where a shirt was ruined and he tried to say that it came in that way, which it did not. i no longer trust or use them as of that day.

I’ve tried out maybe a dozen or more different dry cleaners in SF. I’m very picky. Although they are not perfect (they sometimes hang sweaters leaving a ‘hanger bump’ in the shoulder), they are the best I have found. I also am very happy they are green — so less chemicals go into the environment and into me.
UPDATE: They now know me, and always fold my sweaters, keeping them in great shape with no «hanger bump».

While they did an OK job on dry cleaning/​pressing, they did a terrible job on my requested alterations. My gf had a pair of pants that needed to be hemmed, it didn’t come out very clean. I had a pair of pants with a small split in the side seam. It should have been an easy stitch-​up, but they left a tiny hole! I couldn’t believe it, they didn’t even bother to stitch it all the way! I didn’t want to deal with taking it back, so I am currently looking for a new dry cleaner.
That, and the lady I dealt with spoke very little English, so I had to explain to her what I needed done several times before she got it.

The people who work here are really nice and I have always been really happy with their work. I have used their services for dry cleaning as well as hemming/​tailoring and they do a great job on both.

Sunshine does a terrific job! Our clothes do not have that icky dry cleaner smell. And they are SO nice!

Perchloroethylene is the nast, people.
For years, the government has known the health risks associated with this chemical commonly used in drycleaning, and yet dry cleaning with PERC is still commonplace and allowable? It Fucking Causes Cancer*. If people can soak your intimates in CANCER CAUSING CHEMICALS, I would like to be able to spark up a menthol light in a bar now and then, ya dig?
About six years ago, I began looking in earnest for a PERC-​free dry cleaner in San Francisco. You would think, being the environmental tastemakers that we are out here in fruits and nuts California, that it would be easy to find, right? Wrong. Took me like a year. Finally I was just strolling by on my way to Divisadero Nails, and there was Sunshine Express, with their neon signs and their informative little poster about their environmentally-​friendly, chemical-​free, «green» drycleaning. I was like, «Are you people kidding me? You should be taking out ads in all the free weeklies and posting up signs outside of Rainbow Grocery, because there is an untapped market for YOU!!» But then I met the sweet, sweet couple that owns the place, and I doubt they even know what Rainbow Grocery is. C’est la vie.
Anyway, for years now they’ve been cleaning my stuff in their Miele wet cleaners (or whatever other $ 70,000 machines they have) and I feel delightfully cancer-​free, thank you. Also, I find them to be very reasonably priced, and like I said, exceedingly nice.
They also do alterations, and I have had several pairs of jeans hemmed and reinforced by Sunshine Express with extremely satisfactory results.
I’m not sure what’s not to like about Sunshine Express, but there’s a lot of privileged assholes in their neighborhood so I’m sure someone will find something to bitch about.
*Don’t believe me?
(One theory about the high rate of breast cancer in upper-​class communities is that wealthy women own more dry clean only fabrics (silks, etc) and are therefore exposed to more PERC than middle or working class women. Makes sense to me.)