Sunset Laundry & Cleaner

This is the best cleaners in the city. The dry cleaning, laundering, tailoring, folding, and pricing are all five star. What do I mean by five-​star folding? I mean the lady is a laundry whisperer & when she’s done folding your queen comforter you’ll pick it up with a spatula and carry it home in your pocket. I mean that she is a sorceress who could fold the Himalayas into Nebraska and the moon into a ping pong ball. If you want your clothes wrinkled into rags then go to the impostors on 15^th. If you want your clothes folded into the shape of a cowboy hat then you’re not being reasonable and you should have just bought a cowboy hat. But if you want your clothes folded with the precision of the Hubble Telescope and the poetry of the lovesick sky then go to this place.
What do I mean by five-​star tailoring? Upon request, she’s made my t-​shirt sleeves smaller so my arms would look younger. She’s made my t-​shirt necks longer so my head would look braver. She’s made my jeans crotches tighter so that my most confidential anatomy would be warmer and less likely to drag on the ground. In three years she has never judged me. Do your favorite clothes still have their security tags? Does your B.O. smell like sour milk? Do you have a tail? Are you embarrassed by your tail? Then go to this place and neighbor you’ll be wagging in no time.
Her name is Amy, she runs the best cleaners in the city.

I’ve been going to Sunset Laundry and Cleaner for 6 years and I’ve only had a great experiences. The owner is very friendly and helpful. I’ve been able to get my clothes including dresses and pants fitted in several days at a reasonable cost and if it doesn’t fit right, she fixes it the way I like it without additional cost. I never had any clothing ruined or go missing at this cleaner and I use their dry cleaning services regularly.

The woman who runs this place is awesome. She’s a funny, kind, sassy, hard worker who doesn’t try to upsell you and tells you what you need if you don’t know. My only regret is not getting her name, but I’ll be back soon with more business clothes now that I have a big girl job.
At 5’2″, not even ankle jeans or capri pants come in flattering lengths. I had two pairs of pants altered — one work pant from Express and a pair of cheapo jeans. Had a few inches cut off of both, and they look great! I have a ½″ difference in the length of my legs, but she adjusted the pants legs perfectly. The stitch colors and seams matched the originals as I wanted them to. It was $ 12/​pair.

Great dry cleaning and great service. Also perfect tailoring. Highly recommend.

I love this place because it’s convenient, cheap, and the owner is super friendly. They have fluff and fold service, dry cleaning, and minor alteration/​patch work. If you live in the inner sunset, you can’t go wrong with Sunset Laundry.

Best laundry and dry cleaning in the Sunset! Most, if not ALL, of the negative reviews are for the laundry across the street!
Wonderful, exceptionally friendly service, with great prices.
Great tailoring services available!
Very personable service that makes it a joy to stop by.
Thank you!

I get my clothes cleaned here all the time, and it’s pretty cheap for wash and fold. The best thing about wash and fold is that you can drop your clothes off, then pick them up the next day ready to be put away. It’s like magic.
They lady here is great — she’s super friendly, and does a great job. In addition to wash and fold, I’ve gotten crotch holes in my jeans repaired here, and dress shirts laundered as well.
This place is worth checking out

I had my first experience here just this week, and couldn’t be happier. The woman at the counter (owner?) was incredibly friendly, and the prices were quite cheap ($ 1.10/lb for wash/​dry/​fold). I handed over my bag, and received my receipt.
Came the next morning to pick up, and the same woman was there. She recognized me immediately, found my clothes, rang me up, and I was on my way in just a few minutes. When I got home I checked all my items, and they were all accounted for, clean, and had no smells of any kind (chemical, perfume or otherwise). I was thrilled.
Definitely worth checking out.

I’ve been coming here to have my shirts laundered and for the occasional alteration. Prices are reasonable and the owner, Amy, is friendly. Amy works here all the time, so you will always interact with the business owner. She bought the place mid-​2013, so older reviews may no longer be valid.
My work shirts come back clean and nicely pressed. Basic alterations have been fine. I haven’t had any dry cleaning done yet. (When I do, I will update the review.)
I once had a problem with a corduroy shirt being badly pressed; however, that was at the time of the previous owner. I think that she may still use the same shirt laundry service, but I have not had a problem since.
Note: It appears that some of these reviews are for the wrong place; no self service washing machines here. So, pay attention when reading reviews. I’ve added one star to my review in compensation.

It is with great regret that I write this review, but I have to warn others.
CLOTHES CAME BACK WITH MILDEW SMELL!
I gave them one more chance to clean them, and they still smelled. I washed them myself a few times but I might have to throw out about $ 300 of clothes because of the mildew smell.

Washing machines say «1 minute» for over 30 minutes and when you remove your clothes they’re soaking wet.
10 out of 26 of their washing machines are out of order
7 out of 18 dryers out of order and 2 don’t have any heat.
Go somewhere else.

I moved to a different neighborhood, and now I realize how good I used to have it with Sunset Laundry right down the street. This place is awesome. Great service, super fast turn around. The woman who runs it is super sweet. I just started driving here from a different neighborhood, if that says anything. 5 stars!

Out of 19 dryers, 9 worked. awful. I’m planning on going somewhere else for my next laundry load even though this place is the closest to me.

I been sublet an apartment this summer and never had the time to wait at the laundromat to do my own laundry. The student I was renting from suggested I check out Sunset Laundry and it was a major help. I took my laundry over in the morning before work and returned the next morning to pick it up. The woman in charge is quite polite and came to recognize me.
Since I have far too much running clothing that can’t be dried, I separated my items into two bags. When I walked in, I would tell her which bag can go through the dryer and which must be hung up. This meant that I couldn’t use the same day wash and fold, but it guaranteed that my items were washed properly. There was never an issue, the woman in charge was always on top of everything.
All of my items were treated with care and I loved how neatly she folded everything (comes back in blue tissue paper). Definitely worth the money — saves hours and plenty of hassle. Don’t know how I’ll survive without this service during the year!

The lady who runs this place pretty much does it on her own. She is very nice and talkative at times, but more than likely she gets down to business. Strictly business.
My laundry is always on time, she has fixed many a jean tear for me. Button fall off etc.
The one review about the lady not calling her is ridiculous. She tells you every time when it will be done, come get it then, dont make her be your mommy and call you.
I have been here a hundred times with no issues. She is never rude or mean in anyway. She may get in a bit late, but how many of you work 12 hours a day 6 days a week? I can give her 15 minutes every now and then.

The 3 star rating conflicts me. I was satisfied with their service, but I feel like a 4^th star shows they did something a little extra.
I brought some shirts here to get laundered. They came back clean and pressed. The woman wasn’t unfriendly, they didn’t lose my stuff, there were no weird stains, there weren’t wrinkles pressed into the shirts, only $ 1.50/shirt. They did what they were supposed to. So 3 stars, right? A-​OK.

Dropped off a pair of pants to pick up the next day. Should have been simple, right?
The lady told me that she would be open at 7:30am the next day. I get there at 7:45am and the store is PITCH DARK. Apparently, they open at 8am on Saturdays… how do you NOT know your own store hours?
So okay, maybe you forgot that the next day was Saturday. When she got there at 8am ON THE DOT (not even a minute earlier!), we had the following conversation:
Me: Why was I told that you’d be open at 7:30am when you were opening at 8am today?
Lady: I forgot that it was Saturday, but I tried to call you last night! But YOU didn’t pick up your phone.
(you could totally hear the attitude dripping from her voice)
Me: Well, did you leave me a MESSAGE?
Lady: …
Me: I think that in the future, your customers would appreciate it if you would leave them a message about these things. We can’t always pick up our phone!
Lady: …Ok, bye.
SHE made a mistake, SHE didn’t leave a message, and she thinks that SHE has the right to give ME attitude? NEVER GOING BACK HERE, even if it’s only a few blocks from my house. That’s what I get for deviating from where I usually go (Nice ‘N Clean).

I dont really expect much from a cleaners except for clean clothes. I took in a buttload of dress shirts just to be laundered (not even dry cleaned) and they came back with weird spots on some of the shirts. Like this dark shirt I had gave them came back with weird brown spots all over that I had to rinse and wash off. It was bizarre.
Also I was told to come back on Monday and when I did, apparently it was «too early» and my clothes hadn’t come back yet. they should SPECIFY a TIME.

I went there for the dry cleaning for my beige overcoat which had some wine stains on it from the bar. I’ve learned that the shop does not do its own dry cleaning, but intead sending the clothes out elsewhere and having them delivered back. It’s understandable when the lady said she couldn’t promise the stain would be completely removed, but they’d just have to try. In addition, she advised that she removed one of the coat buttons to accommodate the cleaning. Then I’d have to pay for the extra charge for button removal and reattachment.
When I got my coat back, I was delighted that the stain was gone, but I also found that the lady forgot to put back my coat button, and that I had to go back to have it sewn.
So I got to the shop the second time around, hoping to have my button sewn back quickly as there were no other customers in the shop. However, It took her a while to finally find my removed button. She was running around the shop talking to herself ‘please, please, let me find it… please.’. I thought that was kinda funny. Thank God she finally found the button which was just in her jacket pocket. She said she kept it in a place too safe. I was hoping my button would be put back in its place shortly and I should leave soon due to my overloaded schedule that day.
Three rounds of buses passed by and I was standing there still, looking at her trying to put the thread through the eye of the needle. After rounds and rounds of the use of wax, water, saliva, etc, she still couldn’t pass the thread through the needle. Seriously! I was standing there and just when I was about to ask her whether she needed any help, she finally did it. Problem persisted as she once again lost track of her mind as to where she put my button. To cut the story short, the process of putting the button back in its place took almost 20 minutes as opposed to 2 min as she initially claimed. I thanked her for her help nonetheless.
Overall, I think the service is friendly, and is affordable and the work quality is satisfying. The older lady at the shop seemed to be a bit on the forgetful side though, so you should double check your clothing condition etc upon receiving your pieces back. I did shop around in the other store across the street only to find an unwelcome face and a more expensive base price. And that’s why I went back to this shop. I gave 3 stars because of the hassles I had to go through and the time unnecessarily wasted, but I’d probably go back again to give it a try one more time.

what can i say. first she mixed up my clothes with some other person’s stuff, then she made us figure out what was who’s, then she wouldn’t give me my clothes back without charging me for cleaning them even though she couldn’t account for about half of my stuff.
AWESOME!