Decent fast service My issue is with the drinks everyone knows the markup is high on everything at Starbucks but my issue is that when you order iced tea they add water to it without even asking… its iced tea the ice will melt and cut out the bitterness no need for more water in an already overpriced drink
Richard F.
Classificação do local: 1 Houston, TX
The staff and store are OK… BUT… There’s a hacker/identity thief hanging out there. I stayed in a hotel nearby for 5 nights and this Asian dude with a laptop was always there looking suspicious. I know, do NOT judge a book by it’s cover. There just happens to be a large Marriott hotel next door too. How does he hack? On one occasion I sat close to him. He looked visibly nervous. Then I turned on my tablet looking for the Wi-Fi connection. I spotted one that«looked» like the Starbucks Wi-Fi connection and connected to it. As soon as I connected, the Asian dude got a beep on his laptop and he perked up. I looked over at his laptop and noticed he was looking at a network diagnostic data screen. He noticed I was looking his way and quickly hot-keyed over to a generic email screen. He kept switching back and forth. How it works? He reads the data packets looking for credit card numbers from someone who may purchase something on-line. In Chicago, I checked my bank account balance from a Starbucks location and 1hr later my bank account was emptied out. Luckily that hacker did an «account transfer» to another account within the same bank and the bank was able to get my money back. I’m sure this dude was also posing as a Marriott Wi-Fi too because of the close proximity.
Bennett W.
Classificação do local: 5 San Francisco, CA
5÷27÷2016: This is actually a very nice location for a Starbucks. The Barista Team Members are very friendly. I came in right after a workout session at the gym. Strawberries & Crème Frappuccino is one tasty beverage. Also, the service is prompt and courteous. Overall, positive first experience here. Reasons for rating: — friendly team members — location is easy to find — prompt, courteous service — Powell St Cable Car Lines stop right in front Hungry or thirsty while waiting for the cable car? Starbucks got you covered with the food and beverages for the refreshers.
D J.
Classificação do local: 1 Richardson, TX
Really the worst Starbucks bathroom in San Fran. Upper management on site and this is the only restroom? This is a constant issue for this location as I see earlier photos of nasty restroom posted. Get it together folks!
Carina P.
Classificação do local: 5 San Leandro, CA
i love this location! I’m here every morning picking up my breakfast and coffee and because of that the employees greet me by name and always have my stuff ready to go(mobile ordering) this place gets pretty busy since its right in front of the Marriott and in front of the cable car stop.
A J.
Classificação do local: 1 San Francisco, CA
I seem to have forgotten to actually publish this review after writing it. However, my experience was so remarkably bad I’d like to share it to save others a repeat. I came in a little after 10pm on Tuesday 7÷15÷14. There was no line so I thought, «Great this will be fast.» I don’t expect great late night service but I wasn’t expecting service to be this bad. I came in. The place wasn’t that busy and was fairly quiet, or at least no louder than any other Starbucks. Despite polite«Hello, I’m ready to order!» looks and the occasionally, «Um, hi there?» I got ignored by the dude rearranging pastries in the pastry case. Yes he saw me but, okay fine, whatever. So finally I’m standing in from of an barista at the cash register, a paunchy white dude with dark brown hair. I’m thinking, «Great, there’s no way he doesn’t see me. It’s so obvious there’s no way for him to ignore me.» Me: Hi there! Um, can I please get a caramel frappachino? Him: *ignores me* Me: «Hi! Nice evening! Can I please get a caramel frappachino?» Him: *Looks at me and does nothing* Me: I’d like a caramel frappuchino, please. Him [and I quote directly]: «Are you talking? Because I see your mouth moving but you aren’t speaking.» Me [projecting my voice as if for theatre]: I’d like a caramel frappachino, please! Him: Are you speaking English? Me [to my light skinned Native/Mexican/Nordic American California born native English speaking self in my head]: «No, i’m speaking faux-Italian off your company’s internationally standardized menu, you racist brick brained prick!» Me [what I actually say, loudly]: I said, I would like a frappuchino, please. Him [rudely]: Can you say that louder? Me [what I want to say]: Actually, no. Me [what I actually say]: i have a sore throat.(I don’t want to explain hormone or other medical stuff. It’s more info than I normally give to a barista and plus, racism is enough, I’d rather continue to assume he’s not also treating me this way because he’s transphobic or transmysogynistic.) Him; … Me: *repeats order again, this time softer to disguise the fact i’m seething with anger* After all this, he suddenly(and finally acts) like he understands asks size. At this point I don’t know whether to say«grande» or medium since he might be a douche about the English thing if i say«grande» but is the sort of person you could totally see going«we don’t have a grande on the menu» I say«grande» and we go through the same racist s**t all over again except this time faster. He makes some comments about how«tough» it is that i’m sick and that he hopes i feel better. it’s one thing to talk with a flat affect and/or not to care but it’s a whole different thing to manage to say that sort of thing in a way that actually manages to sound mean and sarcastic.
Ken Y.
Classificação do local: 1 Los Angeles, CA
Ordered a iced latte and the minute I picked it up the lid was defective and it leaked onto my pants. Just great, but thats not my beef, the color of my iced latte was almost white, literally, as if I just paid for a cup of milk. I’ve had this happen before and was told some lame excuse that their expresso shots are more concentrated but this isnt my first time buying a latte. The barista realized there were no coffee beans in the machine, but thats another incident. I literally buy iced lattes every fucken day for the last 8 years. Anyways point being I know how my fucking latte should taste. I go back to the barista and ask him to remake it and told him its all milk and lacking expresso. So he remakes it and its the same fucking drink, milky. Either their machine is fucked up or they need to refill the coffee beans. I mentioned it was milky again and the barista then went on and tried to educate me that a tall iced latte is milk and 1 shot. Great thanks for letting me know you know how to complete your remedial task of pouring a cup of milk, pushing a button for the shot of expresso and adding ice. So he then said he can add another shot of expresso. So after he adds the shot he announces the drink double shot iced latte and adds for the third time. Then proceeds to ask if everything is ok with my drink. Ok you fucking douche. Before I go ballistic and talk to your manager I look over and see my son waiting and decide to let it go. The asian barista man child with a big chip on his shoulder can continue being a douche.
T B.
Classificação do local: 3 Las Vegas, NV
It’s starbucks, they are all the same. This one was packed, but the line moved fast. They microwaved all of our pastries and scones which make them doughy. I have never had a scone served steaming hot from microwave. Not good. Coffee was good.
Pri D.
Classificação do local: 4 Federal Way, WA
Fast service considering how busy it was during the times i went there. It’s conveniently located across from the Marriott hotel and 24hrs Walgreens. It would be nice if they had a bigger sitting area since its busy most of the time.
Eve M.
Classificação do local: 2 Rugby, United Kingdom
It’s the first Starbucks if you come down from Nob Hill so it’s really busy in the morning. The crew there are not nice! Just not friendly at all. They should be used to tourist business and the place being busy almost all the time. But they are not! I witnessed a man asking if his two drinks were ready and was told in quite a condescending way ‘there are two right there!!!’
Kris E.
Classificação do local: 1 Modesto, CA
To the barista named Edwin, you are an asshole. Thank you very much for giving my visitor from another state the unforgettable & disgusting attitude after we just paid for your salary!.. if your not in the mood then effin stay in the storage area! if your not feeling well then call and sick! Or If u hate gays that much then move out of SFO!
Isabel S.
Classificação do local: 4 Costa Mesa, CA
Very quick and helpful morning staff. This is a busy spot and I was glad to get in and out within 10 minutes with a very long line. The staff was nice and quick to move the line along.
Candace C.
Classificação do local: 4 Sacramento, CA
Loud and hip starbucks for sure. I can tell this is a business oriented based on the quick response from the barista not even letting my finish my sentance. Orders get taken and are quickly pressed out, no complaints here I just always look at my local startbucks baristas as friendly and chatty.
April M.
Classificação do local: 1 Las Vegas, NV
Music very offensive. The f*** word used every other word, as well as the s*** word. Ridiculous. This is a public coffee shop, kids come in here all the time. Put some Christmas music on for crying out loud.
Honai S.
Classificação do local: 5 Dublin, CA
I went in and I met the friendliest baristas ever! Made my Wednesday night thank you to the two super awesome baristas
Heiko T.
Classificação do local: 4 Hamburg
Dieser Starbucks war in SF am nächsten an unserem Hotel dran und so hatte er einfach in der Auswahl der Starbucks in der Umgebung gewonnen. Obwohl es gefühlt an jeder Ecke einen Starbucks gibt, steht man hier fast immer in der Schlange. Zwar nicht lange, aber man kann nicht mal spontan reinspringen und mit einem Kaffee wieder raus. Zum Glück ist das freie WLan ja immer verfügbar und auch relativ schnell, so dass man die Zeit gut überbrücken kann. Der Service ist anwesend und macht seinen Job. Fragt auch mal nach und verabschiedet einen. Das steht und fällt immer mit der Person. Der Kaffee an sich ist gut und preislich kann man nicht meckern, wenn man andere Anbieter kennt und probiert hat. Wer eine schnelle Kaffeeversorgung benötigt, ist in SF hier gut aufgehoben!
Orange S.
Classificação do local: 2 San Francisco, CA
Never get what I want. I oreded Strawverry refersher and they out all the time. So I tried order Mango black tea and they said we out of mango also. OK… then week later I order the new frappucino«Mocha coconut Frappucino» I got it and it really good with the toasted coconut chips. BUT!!! this week I oredered it again and I got Mocha with coconut milk… whyyyyyy I think all staff should know what all their recipe if you want to sell the coffee!!! A few weeks before I got the weird birthday frappucin0 without pink whipcream and the staff said he dont know how to make it…
Danielle G.
Classificação do local: 5 Henderson, NV
It’s Starbucks. They’re basically all the same, yes? Caffeine, and the well oiled machine that are the baristas turn those drinks out like a rehearsed dance production. BAM! Jazz hands!!!
Michael B.
Classificação do local: 4 Schömberg, Baden-Württemberg
Was soll man da sagen ?!? Starbucks eben … Etwas klein deshalb schwierig einen Platz zu finden aber wenn man alles mitnehmen möchte ist das ja kein Problem… Freundlich schnell lecker …
Julian I.
Classificação do local: 5 San Francisco, CA
This Starbucks is charming I love the black, gold, & green colours. It is warm and inviting, cheery and comfy, reminds me more of a British Pub, than a coffee shop. The cases are also filled with pastries which look enticing. The Staff are Polite, keen, and coffee savvy. I got great service in particular by a Barista named Ron. He was friendly, fast, precise, and delivered a perfect bevvy. This Starbucks is touristy, classy, and unique!
Sun B.
Classificação do local: 5 Dublin, CA
Amazing Starbucks! They have WiFi and on a weekend morning you can bring your laptop and work — did not notice much crowd during weekend mornings and early afternoons. I usually go for their Lemon Rose herbal tea latte. Love the customer service as well. They make your tea/coffee pretty fast. Other starbucks I have seen are slower compared to this one. Always love going to this Starbucks!
Evelyn H.
Classificação do local: 1 Lake Balboa, CA
Stopped by this location while I stayed at the Sir Francis Drake Hotel and the service was pretty bad. My breakfast sandwich was cold and the restrooms were gross(refer to picture) . I would definitely stop somewhere else, employees seemed extremely disgruntled here.