Regus Business Center

I am the Office Manager for one of the first level suite. I cannot believe how helpful the team at Regus is regarding requests, complaints, and answers to questions. While you might have to ask twice or follow up in person, overall the team works to accomplish tasks in a timely manner, and does have several tenants to handle. From renting spaces, to reserving rooms, to having group activities, and simply providing amenities, it is clear to see that this team is doing a good job overall. Stand out performances by (initials for confidentiality) YK and MC.
I recommend Regus for your commercial leasing space, and business room rental needs.

the Regus Business Center in SoMa is fantastic and was exactly what I needed. Their flexibility allowed me to increase my office size when needed. The cost is fair especially for its location. I love the benefits of being a Regus customer and accessing the benefits and discounts from all Regus partnerships worldwide. They promptly address the few concerns I have had. Their staff is not only helpful, but they are also a delight to interact with on a daily basis. I’d recommend them to any small business owner or individual who needs a convenient and professional place to work, especially if you are tired of working from the kitchen table or the coffee shop.

Don’t do it. There are a lot of empty offices for a reason. It’s a sad place to work. The office staff are disinterested and rude. They nickel and dime you for everything. There are no walls which means 1) you can hear every call and conversation occurring within a 20 foot radius 2) everyone within a 20 foot radius can hear your every conversation. The only plus is the location but it’s not worth it. I couldn’t wait to get out of there.

The location is really convenient to public transportation and parking is relatively cheap for the area. The common spaces are clean and well kept and the atmosphere is generally collegial. Each room is a bit different. The rooms with ceilings are preferable to block out neighbors’ noise. I would definitely recommend for temporary office space.

Great South of Market Location for meetings. Modern, very spacious look and feel.
Nice lounge and kitchen area. Very helpful and professional staff. Great place to drop in between SOMA appointments.
Highly recommend!

The Regus SOMA location is easy to reach and is very spacious. Moreover, the amenities are exactly what I need — clean and readily available café in addition to ample seating arrangements. This is by far my favorite SF Regus location.

xcellent facility and very professional staff. Hope to use again for our firm.
Convenient safe and clean building.
Close to all transit — Muni, Caltrain, Bart, and AC transit.

The Regus SOMA location is great for a number of reasons, including its convenient location and useful office space, amenities (kitchen & common lounge areas), and friendly on-​site management and staff (Geanna, Tracee & Jeanique).
I have been in my office for 2 months and am finding it a great fit for my needs. I am in the office all day during the week and on most weekends so I’ve been able to observe the space at pretty much all times of the day. The building has 24-​hour access monitored by front desk security and the general office itself is secured with an electronic key system. This space is slightly different than other «office sharing» or «shared space» locations in SOMA in that the offices are all private partitioned areas with individual doors and locks. It has a professional feel and is mainly occupied by tech companies. It is great if you’re looking for a more private office area for yourself or your team. You won’t find entire companies working off of shared desks in an open space here as you might find in other office sharing locations. There are other larger tech startups in the building on higher floors (such as Kabam), which was previously occupied by Twitter.
The office seems great for startups looking to move out of their apartments or home offices and for mid-​sized companies. From what I’ve seen, the entire office contains everything from 1-​person to up to 40+ person offices.
Lastly, the staff is very friendly and responsive. They don’t hesitate to strike up a conversation with you and have been very accommodating with my move-​in experience and have met my every request. I looked at a handful of other shared office spaces in the SOMA area (WeWork, Sandbox Suites, NextSpace, MissionSocial, etc.) prior to deciding on Regus SOMA and am happy with my decision.

Regus is great! First time working in shared office space and wasn’t sure what to expect, but I have to hand it to Regus for creating an awesome environment to work in. The design of the office is cool, plenty of room to have small meetings outside of your office space, the Regus support team are extremely helpful and friendly, and the SOMA location makes getting around the city for meetings very convenient.

I’ve been in Regus now for 5 months and have only great things to say. Our office space is modern, open and budget-​conscious while also ideally located in SF for easy accessibility.
Of course, there are always an abundant amount of locations to choose from, but what this Regus has that sets it apart is the staff. If you have any questions, concerns or issues, the team is quick, responsive and helpful. They take the time to get to know each of the different companies they work with, host internal events to make the space even more friendly and cohesive, and of course, provide standard office amenities and services.
I recommend this office wholeheartedly!

The company I work for rents space at this Regus location (795 Folsom). We all love it here! A big reason is due to the staff working there — Geanna, Jeanique, and everyone else working there! They’ve always been helpful since day one and always greet you with a smile when you come into your office. It is a very positive work environment at the Regus Folsom location! :)
Recently, they did an amazing job hosting a networking event where all the companies got to show what they were working on. It was a great experience and a good opportunity to showcase what we were working on. So Thank You to the Regus staff for that!

I travel at a rate of 42 weeks a year, training and consulting for medium to large size corporations. Often times I host the meetings at Regus Centers due to their convenient locations and quality of service.
With the above in mind, I recently hosted an all day session at this location [795 Folsom Street, San Francisco ] and was amazed at the staff’s ability and desire to deliver exceptional service. From Jeanique’s willingness to open early (and it was a last minute request), to Geanna’s attentive care and concern for our utter satisfaction, to Tracee’s rescue… my cell phone battery died and she went out of her way to find a charger (even though I did not ask her too).
I am an advocate of most Regus Centers but this one is the best I’ve experienced and look forward to my next return.
Bravo Team Regus at Folsom St!

So I have written many positive reviews. Indeed, I could be faulted on Unilocal for being too complimentary about businesses. I wanted to mention that as background to this negative review. I thought people should be warned.
Here’s the full story.
I’m a member of CLEAR, the airport security system that lets you go through on an expedited basis. It went bankrupt, but then it came back. (That’s another story.)
A few weeks ago, CLEAR sent me an email saying I could get one year of Regus Businessworld Gold membership, for free. CLEAR has run other deals like this.
I was skeptical. I looked online and there were all sorts of negative reviews of Regus for its business practices.
But then I happened, by coincidence, to have a business meeting with someone who rented from Regus, at their Regus suite. I thought it looked good, and, in the ordinary course of conversation, this fellow explained how much he liked Regus. He didn’t know I had considered the CLEAR deal, and he had no stake in any of this. He was just explaining how for his work as a mediator, it was very convenient to have Regus available, with multiple offices if he had various parties coming in to resolve a dispute.
That made me reconsider.
Yet when I clicked the link to sign up for Regus, it wasn’t working. It was fine the day before, because my wife (who is a consumer lawyer and did her own research) had signed up through the same CLEAR deal.
I emailed Regus. After multiple emails in which the customer rep either didn’t understand (I sent her a copy of the CLEAR email offer) because she was stupid or was pretending not to understand deliberately, she tried to upsell me by having a sales rep come see me to sign me up for something totally different than the one year, Gold, free deal. If you look at the email thread, it’s about as blatant an example of upselling as you’ll find. If you have a sense of humor about it, it’s pretty funny.
Now I would give them the benefit of the doubt. Maybe it’s just a bad agent or perhaps she genuinely didn’t understand the message (email is an imperfect medium). However, with everything else you can read about on the web, I have my doubts about this outfit. I wonder how businesses think they can operate in this manner, in an era when we have such access to information.
Anyway, a waste of half an hour of my time dealing with these folks. I wanted to share so it might be helpful to others.

The dot-​com vibe is great, but the service sucks here! They try so hard to get you to rent their place, but once you hand your money over, you can tell they don’t want you to use any of their kitchen stuff. The internet is SLOW, and outages were commonplace. Look around on Craig’s List, and you’ll find much better places!

I have been with Regus for two years now. I started as a virtual office customer, moved into a small office and now am in a bigger office and have added another staff member. All of the staff are wonderful, especially, Jeanique Cook the General Manger. They are very responsive to my needs and any issues that might arise are handled either within the hour or for larger jobs in 24 hours. They are very friendly to my guests. For example, one of my clients was lost and the receptionist stayed on the phone with the client and talked them to the front door. In a time where customer services is going in the toilet, the Regus team is hitting the mark! The location is fantastic. The décor is friendly, professional and welcoming. I couldn’t imagine being anywhere else in the city and will likely never leave.

Jeanique Cook, and her staff are awesome! They have been so helpful and always looking out for me and my company’s needs. In fact, she has on many occassions, made sure that we know about other opportunities and has introduced me to clients.
I have worked at other Regus’s office suites, and this one is by far, the best location and best service! I love the loft style environment. The team is very motivated. I love that the staff embraces healthy options and is always promoting healthy options and lifestyles. I’m waiting for a Zumba classes!

After having been in four different offices in the last four years, this center was the worst experience in almost every imaginable way.
Everything goes back to the manager of the center. Let’s just put it this way: she is lazy, mean, uninterested in engaging intellectually, and let’s the place be dirty as a pig’s pen. Regus is a very professional organization, but under the cover of a «start-​up» office is rotting trash, breaking communal tables, and the worst office manager imaginable.
After four miserable months, I could not stand it and moved out. Unfortunately, this neighborhood is very hot, so they’re not hurting for business. I’m now three blocks away, paying half as much, with a landlord that actually returns my calls and is willing to review invoices, and I couldn’t be happier. Regus is expensive per square foot. Tenants should not have deal with such a truly incompetent manager.

UPDATE — -Its now August 2009. I don’t know how Regus is doing financially, they seem to be charging for *everything* now. I just got my recent bill and noticed they charged me a $ 16 moving fee when I asked for a desk. The GM of the center was kind enough to take it off my bill when I complained, but nevertheless it sucks to be feeling like you’re getting nickel and dimed by your landlord during a recession. $ 16 isn’t much money, but the way Regus charges for everything, it really starts to add up…
Regus as a company is tough to deal with — lots of hidden fees. When you tour the prices don’t sound too bad, but wait until you are paying $ 1/​page for incoming faxes, several hundred dollars per month per employee for phones, etc. It adds up quick! $ 70 per month per person for the «free coffee»?
The staff of the SOMA center are great to work with, but can’t overcome how much Regus corporate policies on charging for everything.
Whatever be careful of the offices with the plastic walls — they amplify sound, rather than block it.

One of the nicer Regus locations… instead of standard decorations has a vague dot-​com vibe to it. Great location and friendly staff!