RadioShack

Jimmy is very knowledgeable and patient!

Store is clean and stocked. Had to get a battery changed for my car key, and Mike was super helpful and super fast. (Honestly, this review is mostly for how helpful Mike was.)

The latest news is that this location will NOT be one of the ones that is closing due to Radio Shack’s bankruptcy. I am so relieved, more than once I have run in there to grab an emergency charger or headphones and they always have what I need in stock and reasonably priced. I live in the neighborhood and love that I can just walk over here to get what I need and not have to go to the mall or Target.
Radio Shack has always been one of those places that I take for granted until it suddenly disappears. I hope this one sticks around and isn’t replaced by another nail salon.

Needed to have a cracked iPhone screen replaced. Dropped in to this very much open Radio Shack store. Told me it take 15 minutes to replace the screen. Left the iPhone for repair and headed over to the local coffee place. Came back and it was ready right on time.
Well done RS!

I’m not exactly filling up my Radio Shack frequent shopper punch card — in fact I think my last purchase was circa 2008 — but the repair tech here (Casey) went above and beyond his job description on an iPhone hardware issue for me so now I’m singing the Radio Shack praises! Well, his anyway.
So if you have a cell repair problem and live near Noe, I’d whole-​heartedly recommend Casey.

I do not even know where to begin because I have had nothing but good experiences at this specific store. Chuck, the manager, and Chris, whom I believe is the asst. manager, are just amazing!
I do know whee to begin… I have always avoided going to to an RS because I always thought they were overpriced, come to find out they really AREN’T! I had to come to the store because for my birthday my amazing aunt purchased a pair of SOL REPUBLIC headphones for me (def worth every penny because the sound is fantastic!). Well, she purchased the extended warranty on them because I have a pre-​teen child and a 1yr old dog, who likes to chew on things that said 2 legged child likes to leave laying around. Anyway, thank goodness she bought that extended warranty because it was may 2 weeks and the dog chewed on the headphones. I was pissed, the 2 legged kid was upset and the 4 legged child was in the dog house! So, here is what brought me in to have my first interaction with Chuck. I told him what happened, showed him the chewed up headband and cord and while laughing he replaced them for me.
Well, not even 1 week goes by and the same thing happened again. This time I am figuring I am going to have to pay for something, which I did but at a discounted price. Chuck was fantastic.
While I was there for the 2^nd replacement of the headphones I was talking to him about cell phones and the best phones and services and deals. Well, my aunt and I went back in an hour later and we wound up trading in our iPhones for the Galaxy S4. We also switched service from Verizon to Sprint… that’s a whole other long review on the Verizon page (which I will complete after this!). Chuck did explain that we should ave really bad service in Noe Valley with Sprint but also explained that Sprint is switching over to different towers so service will be getting batter soon.
My point here is that Chuck really did explain everything to us in detail and we left with no questions.
There was a problem switching my phones’ contacts and pictures so I had to go back to the store a couple of times, and this is where Chris comes into play. He was there that evening when I went back to pick up my phone. He did everything he could to help me. He even came out to my car and helped my set-​up my Ford Sync Bluetooth for me… talk about amazing customer service!
I had to go back in the other day, because its just my luck that I get a defective phone, and Chris was there. He looked at me for one quick second, and said I know I know you, when I held up my phone we knew exactly who I was. This to me is great customer service!

The employees at Radio Shack are awesome! Whether it’s a question I have about my phone, or what’s the best thing to buy to solve a ‘tech’ problem in our house, ie (phone, tv, speakers, etc) they have an answer… and always the patience to explain it.
I also did a comparison shop between 3 suppliers for my printing cartridges and they came in at the least expensive… I use a lot of them in my work, so it’s neat to have a local supplier.
I have lived in Noe Valley for a long time, so when a fire closed our Radio Shack store for what felt like a long time, it was a big loss. It’s great to have them back!

I came in here Superbowl Weekend panicking trying so set up a new TV for the big game. It came to us via a friend of a friend with no cables or instruct
ions and I was lost! I went up to this Radio Shack and they were amazing. The lovely girl helped me find cables and the manager then gave me a tutorial on how to set it up by looking at the TV manufacturer website! So patient and helpful, if you ever need ANYTHING electronic they are the people to see!

I will never forget going into Radio Shack as a kid and begging my parents to get me a Casio Secret Sender — aka, the first texting devices for kids. Or trying to get them to buy me ‘C’ sized batteries all the time. And finally, begging for those 1 cent cell phones in my pre-​teen age.
Now, I just can’t get enough of Radio Shack. Whenever I have iPhone issues, computer issues, random accessory issues, work need issues, or any issues for that matter, I can always turn to THE Shack. Do they still call it that?
I’m so glad the Noe store is back and better than ever. The remodel looks great and they have everything nice and in order. I went in with my puppies the other day and the manager, I think his name was Charly or something, even offered them treats.
Welcome back to the neighborhood RS! If only you served wine.

They’re open again yay!!! Closes place to my house that always has what I need.
I had just got off work and in need of a keyboard and headphones that would fit a stereo plug. It was about time for them to close yet the store manager and sales associate were more focused on helping me rather than push me out the door. I thought I was going to need new headphones but they suggested a better alternate that ended up being way better in the long run!
I prefer this Radioshack over a Best Buy because they’re way more friendly and helpful.
Will be doing all my electronics shopping here from now on.

Remember when Radio Shack touted that they were Battery Central? Not now. In 2011, RS is disinterested and uninformed about batteries.
That’s the overall problem with this smallish Radio Shack. It’s okay if you know exactly what you want and that product is the current model. But, if you need service, advice, or anything that requires the staff to come back from retail clerk dreamland, you’re in the wrong store.
The store is serviceable if you get the part number you need from your own Internet research. Just don’t expect this shack to be the «helpful hardware store» for electronics.

I feel like an old man from a Pepperidge Farm commercial but I remember when Radio Shacks were filled with knowledgeable geek staff and stuff you could use to make a radio with. Now a days, it seems the deal with the staff is knowing the difference between a few cell-​phone plans and picking from a few iPhone cases. Here is no exception. If you need some speaker wire or some odd adapter and can’t wait to order it online, they might have it here equally as much as the Walgreen’s up the street might.

Not the best way to run a business. The employees were not very proactive in asking if I needed help, and when I asked them for help it seemed as if I knew more about electronics than they did. I don’t understand their business model.

I’m revising my original review because 1) I’m ascurred of scary stalkers writing me about my 1 star reviews, angry and embittered and possibly stabby.
And 2) I did end up going in again, against my better judgement. The store is conveniently located, and I was in a hurry to get what I needed.
The employees that were so incredibly bad the last time I went in were no where to be seen, and every time I’ve walked by and checked, they have not been there. I am assuming they are gone.
The person who helped me this time was friendly, helpful, and offered us good advice on what we were purchasing. All in all, a very good experience that has improved my opinion of this particular Radio Shack.
I wish them well in this hideous economy.

As far as Radio Shack’s go, this one is pretty good. Reliable mix of the usual small electronic cables, connectors, etc. I needed a soldering iron for a home project and they had several available in stock, all at reasonable prices. I’m giving them an extra point for being open until 8pm on a saturday.