RadioShack

Hands down the worst experience I’ve ever dealt with at any store in my life. Bad enough to file a report with the Better Business Bureau.
Long story short, I was charged $ 98 for «taxes» when upgrading my iPhone forever plan and customer service couldn’t figure out what it was so they contacted the store. A single employee refused to speak with customer service and told me to contact them directly so I did. This ended up with him and I arguing, I asked for his manager’s name and number and he replied, «absolutely not» and hung up the phone.
I’m doing everything in my power to make sure the store is reprimanded.

I came in here to get A Samesong Galaga F6 for my Tech-​Savvy Brother, Daniel. I asked the man at the counter and he said he had no idea what that was, even though i was repeating his EXACT words! I ended up leaving with something called an HDMI cable, so hopefully Daniel enjoys that. They should hire smarter employees!

This Radio Shack has changed a lot with the Bankruptcy of Radio Shack — It is now a Sprint/​Radio Shack and they changed the hours I believe which are now 10AM to 8PM according to what the staff told me.
Some Shacks have closed down already in SF (Market at 5^th Street is closed), Polk Street is having a Closing Sale and Mid Mission is also having a Closing sale at this time.
Some Shacks like this have merged with Sprint and still sell Radio Shack goods along with new on stie staff featuring Sprint products. For now many of the same trusted Radio Shack employees are there.
This place has been very helpful to me when I had problems with ATT on my cell service better advising me of my options than ATT. I have shopped at this store for something like 28 years.
This store is remaining open as a Sprint/​Radio Shack; I don’t think anyone knows how this arrangement will work out in the long run but for now this is how the place is running for your information.

Good place to shop. Sean in camera department was prompt and helpful and provided to best camera section which we purchase with accessories. Great service. Competitive prize. Tremendous selection!

The location of this Radio Shack is so convenient. I come here whenever I need a quick replacement for any of my electronics. I came here for an HDMI/​Mac adapter which someone helped me find within seconds.
I also came here to buy a charger for a client who forgot his. I brought the laptop in, and I was able to check out the charger with an associate to make sure it worked. It worked, but she warned me the voltage for the laptop and battery were off by .5. Not a huge risk, but there was a possibility it would burn out. I thought it was very nice and professional of her to warn me about this. When I told this to the client, he was also very thankful for the advice and asked if I could return it. I was easily able to return it back, and the staff was very understanding/​accommodating.
Radio Shack is definitely a dying breed. I admit to turning to Amazon for most of my electronic needs because I find the prices at Radio Shack could be a bit high. But if I need something immediately, I turn to this location for it’s convenience and the excellent service!

An Open Letter to Radio Shack.
Dude. We go back. I was coming around in the ‘70s. I always came to you when I was trying to turn something that wasn’t a stereo into a stereo. That was mainly why I’d go to you, but that came up a lot in the day. I would tell you what I had to work with, and we would go through and select various audio converter doodads until we had the signal going from the transistor radio through the electric toothbrushes and into the broken clock radios. And it always worked. My Frankenstereos and Frankenhomeentertainmentcenters always sounded dope. You should be proud of that. I am.
And then later, when I started playing bass, we entered a whole nother heyday. I need a bunch of audio doodads in mono now. I could still fill a grocery basket with all the doodads I get from you.
Only now I can’t. I know that I can’t because that is exactly what I went in to do last night, only to have you tell me that you had discontinued half of your most awesome doodads. To make room for some fake-​brand line of ipod shit.
Somebody told you to try to compete with the Apple store, didn’t they.
Dude. Dude. That is not good advice. Whoever told you that is horribly mistaken. Either that or he hates you. Sorry, man, but it’s true.
Don’t get me wrong. I hate the Apple store. Someone needs to take it down. But, respectfully, I wonder if you are the guy for the job. I feel like you are challenging the captain of the wrestling team to fight over some meangirl who’s not even into you, when me and guys like me are a perfectly good chick who likes you fine. You so don’t have to do this.
For one thing, you are selling a bargain line of accessories that people don’t want bargain versions of. Cheap headphones are not really a thing anymore. For another thing, your bargain line is overpriced. Cheap crap can’t cost 80% of what the real thing costs. Cheap crap doesn’t work that way.
It’s like you are expecting the Radio Shack name to carry some sort of cache. I mean, no disrespect – it does carry something. But not that. And that’s what is baffling me.
Here’s the thing. You were a nerd before being a nerd was cool. You are the real fucking deal. Dude, you are Nerd Mecca. They guys who invented computers did it with doodads they bought from you. You’ve paid your dues. You are a real O.G. The Godfather of Nerds. You know this.
And now, now that it’s hip to be square, that’s when you try to reinvent yourself to be hip? Seriously? Follow-​up question: Seriously?
I know you think you are adapting. But you are adapting at exactly the wrong time, like a cockroach after the nuclear holocaust. That’s you. You bided your time, and finally this is your world. So be the victorious roach! And stop trying to grow kidneys.
You are going to regret this. You are going to lose all your friends – old friends, like me – by trying to get a bunch of people to like you who are never going to like you. They are never going to like you, bro. And no, that’s not right. It isn’t right and it isn’t fair but it’s true and it is the way it is. You’re going to end up with nobody.
AND WHERE THE HELL AM I GONNA GET MY DOODADS???
Real talk, dude. Just quit it, man.
Stahp.

I came into this RadioShack on Monday on my lunch to buy a replacement phone because my iPhone wasn’t working. I received assistance only after an older gentlemen told a young lady to help me. I was going to buy a phone that was on sale and when I told her my situation about my iPhone having network problems. She didn’t even offer to call my carrier to help sort the problem with my iPhone and instead told me that replacement phone wasn’t on sale and that I would have to pay the full price. Then she «double checked» with the manager (aka her walking around the corner for a second) and said they couldn’t give me the sale price although they had the sale price sign still posted. I was turned off by the whole experience and left. I would not recommend coming here.

Well I’m proud to say I’ve finally joined the ranks of Smartphone owners. It took years and years to break me from my old ways of le flip phone, and I would have stayed with my previous provider ($ 15 a month talk and unlimited text? Not too shabs …) but after my phone was stolen a few weeks ago, I got stuck with my sister’s old phone, which she used as her número uno form of communication via text, so all the buttons were well worn and unreadable.
I ordered my phone online, it’s awesome, I am smitten, and feeling like I was holding a precious glass baby with it in my hands, I decided to see what Radio Shack had to offer in the way of phone protection. The first location I visited on Market didn’t have any cases, but said the Pine St location should, and so there I went.
Lots of covers in different colors, all around $ 19.99, and a protective screen cover ($ 17.99, plus $ 3.99 for a replacement in one year). The sales rep, RB, who helped me was really nice and helped me find what I needed, pay, and gave me a $ 10 off coupon for my next purchase.
I just wanted to Unilocal about this because so often when I go to retail stores, the service is terrible, but at this Radio Shack, I was treated very well. Maybe it’s the training, I think I just got a nice person to help me, either way, it left me feeling good about my purchase and my experience.

While most radio shacks are helpful, I work nearby and find that this staff provides sales support without being annoying. It is usually well stocked with electronics and other equipment helpful when you need a cable or something for work.

Leaving Unilocal hibernation because Rashaud demonstrated above and beyond customer service, maybe it’s normal here. Bought the exact case wanted for my iPhone upgrade and as I was about to leave one of the sales team asked: «would you like us to put the case on?» yes, please!!!

Rashaud stepped up and said «I love putting cases on.» So he did, with care and kept at it until it was perfect. Great experience, I will keep this branch top of mind when I need electronics.

Service is great here. Came in for a set of headphones for my desk and commute. Bought Skullcandy «SkullCrushers» and didn’t like them at all. Was able to bring them right back and exchange for better headphones with no questions asked. They even got the model that I wanted from another nearby store since they were out of stock. Got them in 10 minutes. Very happy with the SOL Republic «Tracks».

Very professional staff and I have seen the same people there for over a year it seems. Very trustworthy and friendly people and overall good experience, I would definitely recommend it if you are in the area and need a quick component.

Average by Radio Shack standards but how often does one go there for a travel charger. Polite, understaffed but centrally located. I am not certain how this company services in the age of on line shopping, but it may be because a store is located along the path of your weekend To Do List.

Needed a case for my new iphone 5, looked on Unilocal,and stopped in. I never thought I would have been fired-​up about a RadioShack — but I am after stopping in.
JL thank you so much for your great service!!!
He was a great resource in the search, and had no problem opening several different cases for me to try… Only let down was that I couldn’t talk him into giving a discount.

I came into Radio Shack for a pair of headphones. My Apple headphones worked one minute and were broken a split second later for no reason so on my way to the gym I stopped in for a new pair. I was greeted by three friendly people-​two guys and one girl.
The girl was very personable and asked me how my day was going with a big smile on her face. She seemed bubbly and happy which is something you don’t see every day in retail. She continued working with another customer and one of the other employees came to help me out.
I think he might have been the supervisor or manager because he was very knowledgeable about every pair of headphones and lead me to pick out a great pair for only $ 20! He was kind, social, and not to mention pretty handsome!
I looked around the store and noticed they have cameras, phones, cables, TVs, computers, batteries, knick-​knacks, and more! They even had some deals on the new iphone when I was there and offer a $ 5 dollar gift card if you simply let them check out your phone for upgrades. I was in and out within 10 minutes and felt completely satisfied with my purchase instead of feeling talked into something I didn’t want like other places I’ve been to in the past.
If I ever need something related to electronics I’ll definitely come back to this location for great deals and help from attractive, friendly employees!

Had some of what I needed, but the guy was really put out when I asked for help. A few minutes later I heard the store phone ring, and I’m pretty sure he didn’t even answer it.
He couldn’t be bothered to stop playing with his phone to help me. I went in and asked a question, and he just came over and plucked an item for me. Fortunately, there was a Staples nearby that had live people and good service!

Here you get the real gold star treatment, service at a level that one usually doesn’t associate with Radio Shack. I’m glad it’s the one closest to my office, because while at work is when I usually think of some random cable or adapter that I’m lacking.
These guys can figure out exactly what I want, even from my most tedious and babbling descriptions, and then they also know exactly where it’s located. Today I was helped by Manuel, who was friendly, courteous, and quick to show me what I was looking for, then gave me the space to make a decision on my own terms (although it was merely an $ 8 purchase, so maybe I’m blowing this a little out of proportion).
This Shack is deserving of its regal entry façade.

This is a review for the Radio Shack on 300 Pine Street. I cannot overstate how well the team in this Radio Shack has helped me with whatever random issue has me walking through their door. They are always personable, nice, and when they don’t have what I am looking for, are happy to direct me to a place that does.
Also, they have on more than one occasion spent lengths of time helping me out when a sale was not going to culminate from the transaction. And, they have never pressured me to buy anything.
Thumbs up for excellent customer service, and knowledgeable staff.

Radio Shack is where old technology goes to die.
Why is the Radio Shack chain still in business? Customer Unfriendly Extraordinaire. Their products often seem overpriced, low-​quality, and worst of all: several years behind the competition. Over half of the items I’ve asked about at Radio Shack are not returnable — no 30 day return — just exchanges, and many times restocking fees even for that. Their security is laughably overbearing like few other stores I’ve experienced, and it communicates an underlying deep distrust of all customers: When you enter they follow you around, apparently frightened you might put a wire or solder in your pocket. They notify their employees that they are being laid off via mass emails.
The only reason I occasionally still enter the strange world that is Radio Shack is they do carry some products that few or no other stores carry, such as Signal Wave Ratio (SWR) meters and Variable Frequency Oscillators (VFOs), indispensable for your World War II reenactments and to solidify your reign as Supreme Master of the Geek Universe.

I was looking for «Lithium CR1632» watch battery (Walgreens didn’t have it) and these guys did.
Only «eh» thing was that I had to call for someone to ring me up.