Peet’s Coffee & Tea

Notice to all Peets Coffee Lovers. Peets is NOT actually leaving Chestnut street.
Peet’s Coffee vacated this Chestnut location to take over the former Rabat space (2080 Chestnut Street aka, next to Naked Fish Sushi) down the street and, reportedly, the storefront next to it.

I like the morning crew at Peet’s — always friendly, even when super busy. Then, I had the unpleasant experience of running into the evening crew. I ordered a tea cooler and was told that they were out. I asked if they could make more as that’s what the morning crew always does and it takes about two minutes. The cashier said that it takes five minutes to make. No problem, I can wait five. Then, she rolls her eyes at me and asks me if I want something else. Nope, tea cooler. She starts to make it with a full attitude and another crew member said something about needing to turn on the alarm. Given that I didn’t feel like standing around for five minutes with a couple of huffy people that, apparently, can’t be bothered to do their job, I left and went to Starbucks. I guess the evening crew at Peet’s is where customer service goes to die.

This location has limited seats, and when I arrived around noon there were practically no pastries out on display and the cashier was very unfriendly.
I still love Peet’s but this is not my favorite location.

I love Peets in general but I love my local Peets and baristas the most. They are always friendly to me, know my name, my order and just make great coffee. My husband and I have been coming to this location everyday for almost four years now. They are awesome. My only wish is that the company would remodel the space. It is in need of a facelift.

Hmmn? A Peet’s 30 feet away from a Starbucks? These spots both benefit from the Apple store, Pottery Barn & Walgreens traffic (as does the whole neighborhood). While the line is always longer at Starbucks, I’ll take the superior tasting coffee at Peet’s…

I have been a long time customer of this Peet’s location. Twice in about the last six weeks I have attempted to purchase French Roast beans and I have been told they are out of stock. Say what?
Of course, the staff tries to interest me in something else. I don’t know if that is seen as being helpful, but it just feels like cross selling while not solving my problem.
I am wondering if the new ownership of Peet’s purchased the name but is running the bushiness into the ground. I actually forgot how the store use to look, but now the coffee beens just sit in foil bags on open shelves behind the counter. No effort (or pretense) is made that this shop is in the image of the Peet’s experience.
I’m going to try the beans at the local Coffee Roastery where I normally buy my brewed coffee to go. The Peet’s experience is history.

I’ve been drinking Peets lattes and cappuccinos since 1973 and today’s Barristas are in need of better training. Terrible cappuccino at numerous Peets. Especially Chestnut St.

I’m «very enthusiastic» about their clearance section. I’ve seriously scoured the internet for a 20 oz. coffee tumbler. I not only found it here, but I got it fo $ 3.99! That’s crazy! Also, the barista generously offered (and I accepted) to clean my credit card because it’d been doused in syrup. Great service!

This is the Marina Peets and it offers the same good coffee and beans (unless you’re a coffee purist and have already run off to the next java level). However, when I compare this place Peet’s Original Location (at Walnut and Vine) in Berkeley (aka the Gold Standard), the people here are less interesting, more rude, and more full of themselves. Plus the Service is just OK, it’s harder to find a place to park. and its more crowded. Considering my love-​hate experiences within the People’s Republic of Berkeley, I didn’t think that this was possible.

Small but still has the excellent coffee you have some to expect from Peet’s, my fav coffee chain. Their tea selection is excellent too but they tend to brew too hot for greens.

Great People! Great Place!
Keep up the good work!

ordered an ice coffee w/​room.
a bit crazy in here especially when it is busy. very limited amount of space. classic peets, in a very classic looking location.
service is good and quick. even offered my small iced coffee in a medium cup to make up for the ice!

Great service, great espresso drinks… smiles all around.
… and if and when there’s a «heat wave» in SF this place has air conditioning.
Aged Sumatra is the best!!! Buy your beans and they offer up a free cup of coffee. Great thing is that if you’re all fueled up they give you a card to redeem the cup later.

Disappointed — normally I like Peet’s but for some reason this location was sub par. The barista seemed completely out of it, needing us to repeat our orders several times. I ordered a simple single espresso and received what was probably less than a third the usual volume of a shot of espresso… come on. Lame. Already irritated with the incompetent barista, I just left without saying anything, my Unilocal review being drafted in my head.

If I was rating purely on taste, this would be 5-​stars. I love the non-​fat lattes. They are delish, sometimes I wonder if it is really non-​fat.
They usually have plenty of staff, but for some reason, the service seems slow. Could be the inefficient layout of the store. The coffee register is in the very back, with little area to wait for your drink. It gets crowded and confusing with people ordering, waiting, then adding sugar, etc to drink. I know the space is small, but I don’t experience the cramped feeling at Starbucks.
Window seats are great, but tough to get. The other seats are really uncomfortable. It is a bar setup, but flush. There is no where for your knees to go but to the side. You feel like a twisted pretzel.
Great coffee, but service and setup are the reason for the 3-​star rating.

Suprisingly not as crowded as starbucks. The baristas are awesome! I ordered a americano and forgot to say ice… So i asked if he can just throw in sone ice…
He made me a whole new drink! Awesome! Love the staff here! Love my drinks. it doesn’t smelt like burnt coffee like the other peet’s on potero

This Peet’s almost always has a seat at the window — which I like… actually which I am liking now.
I don’t mind internet access for only an hour based on purchasing something. Otherwise people make it their freakin’ office and if there’s one thing I hate, its a sales rep on the phone all day in the coffee shop.
If there’s no window seat available, this is a good coffee pit stop. If there is a window seat, enjoy your morning… as I am.

My heart breaks to have to give this location such a low star rating, but seriously, the customer service here was ASS with a capital «A». On my day of walking around I realized I could take care of some «real life errands» which included picking up coffee to bring to Phoenix for my mom. The setup here is odd and while I was standing in the «bean line» waiting for another customer to be helped a pushy lady went to the drink line and ordered beans. It took for what seemed like forever to be acknowledged, and even longer to get helped. I don’t know if I «lucked» out on the day I was there, but I will tell you I would happily go for a non-Peet’s coffee shop than come here again.

I love this peet’s! The staff is so damn funny I keep going back for more.
Thanks for always making my day!
xoxo

Peet’s is the middle ground between the extremely mainstream and the extremely cliché. You won’t find brick walls and live music nor will you find a great blended drink. Peet’s is good primarily for one thing: Strong, rich coffee. If you don’t drink a lot of coffee, you’ll probably be overwhelmed. For those with weak stomachs, get the small… and maybe some food first.
Chestnut Location:
Friendly staff who seem to enjoy their jobs and who build relationships with Regulars. Regulars tend to be outdoorsy North Face Marinans sprinkled with sorority dullards in track shorts and bug glasses. It’s a good thing they wear those glasses because they don’t want you to see their scowls at the infamously long line. The way this location is designed, patrons are enticed down a narrow aisle to the register. To further add to the coffee-​line constipation, all the napkins and milk are conveniently located right next to the register and right in everyone’s way. Overall, the specific location is what brings down my rating. Peet’s in general is my favorite form of convenient caffeine.