Peek-a-Boo Factory

We love coming to this place in the afternoon after nap time. Very clean and ppl are nice… Only one thing bothers me is that parking.

This place is more for my kids… if they can rate this place they would probably give them a 5 stars review… lol. They love coming here, so it works out for me because they burn all their energy here. The staff are really nice so I also give them 5 stars… lol.

I walked in by myself without a kid — no one said anything. I picked up a kid and walked out with him — no one said anything. I walked out the front door — no one said anything, no one checked our stamps, and no one noticed that I walked in without a kid and walked out with one. The place was SWAMPED, and the employee at the gate didn’t recognize us. There’s no way in hell I’m coming back to this place.
There are two types of play spaces I like: play spaces where I can keep an eye on my kid as he moves through (without or without a check point), and places where I can’t see him the entire time but there’s a security system that confirms kids are leaving with the right adults. I’ve never been to a private space that let adults come in without kids. This place is way to deep to keep eyes on your kids, and the crowd of adults around the entrance meant that it was impossible to keep track.
There were too many kids. WAY too many kids. There weren’t any employees in the midst of the chaos. Kids were falling and crying and running over each other non-​stop. They would let a big party out of their room, so a bunch of kids would add to the mix. I honestly wish they had surge pricing; it’s a cool space, but there’s no way I’d bring my son back.

Clean facility, friendly staff, great play areas and fantastic location in the City. The owners are also present and very nice.

Been here for a birthday party and on a random day. my son loves this place, helps him get all his energy out. Very nice layout, clean place with a big party room, great location.

This place is so much fun, a paradise for kids. They have a huge play structure, classes, birthday party options and parents’ nights out offered… spacious, bright, clean, friendly staffs and well thought out… many things for the kids to do.
My two young nephews love, love, love this place! They always had a blast whenever they play here!

This place is filthy with germs! Okay. everywhere has germs but people come in absolutely sick! The children I mean. Coughing up a storm. Wtf and the infant area is old and looks gross. I don’t even want my daughter touching any of the stuff to be honest. The only thing we tried were the slides but she did get sick after going there as this boy was coughing up a storm smh. People do not bring your kids if they are sick!

S**t show.
Insanely packed the day we went staff haven’t a clue what’s going on they seem to hate their jobs. Very poorly run
They just kept letting people in what’s the max limit I wonder because they have to have violated it dec 22^nd OMG it was insane.
Moms and nannies lined up in the seats glued to their phone screens while kids are going crazy.
Snot, crying lost kids messy dirty and worst of all there’s a 3 and under area and no staff there just older bully kids wrecking the place waste of time go to the park instead over the muni station even its raining we left after 25 minutes.

Finally a fun jumpy-​ish place in the city. All day for $ 10 and parents get in free. Socks are $ 1. Birthdays are fun, BUT be mindful that there are other kids playing in the structure at the same time. All and all a great place. Maybe a Starbucks machine would be great!!!

Kids are loving it here! Different activity areas for the kids, and the parent area is relatively comfortable, too. They also have free Wi-​Fi and I was able to get a multi-​day pass for the kids to share… no expiration date. The kids, in general, can be a little rowdy but nothing different than going to a playground. I love that there are tables and chairs to work or eat, if we so choose… not that I brought anything today.
One thing I’d suggest is bringing cleaning wipes… as some people don’t always clean after themselves… The place is quite clean, overall, though.

Nice owner hires the best she can find to manage a fun environment for kids 3 to 10. I am a local Realtor whose kids attend school nearby. Both my two kids Ages 3 and 7 enjoy playing in the indoor structures a great deal. These activities encourage children to develop and fine tune their gross motor skills. We just love the place. Nice to tell kids to play and have FUN.

The place is Petri dish of germs. My son has gotten a cold every time we’ve gone there. They need to make more of an effort keeping out sick children and cleaning the place more.

This is the second time we are here. First time we come here for kids bday party which this place really catch our eyes and everything seems so fun!
Today is the holiday and a lot of ppl this morning. The place seems wear out a bit compare to our last visit and seems much more dirty!
Dust everywhere like train table and play structure. It makes me more appreciate another indoor playhouse in Redwood City. I am sitting rt next to the bathroom and it is stinky and messy inside as well.
With 2 hrs parking around the area maybe we won’t visit next time.

This place is awesome for younger kids! My 3 year old had a blast in all the sections! He really loved the huge play structure but also enjoyed the train table, toddler area and books available! However, there was a party going on so it was a bit crowded and crazy but worth it! I can’t wait to try there date night!

We came here for a birthday party. We got in there around 11am and it was a mess at the entrance. All the parents and kids were waiting at the small entrance area waiting to get in, some were here for parties and some were just here for individual play. They should have better staffing in the front, so people don’t get piled up in the entrance.
We walked into the play area and they have a huge jungle gym structure for the kids to play with. They have a toddler area in the back and a bunch of tables and seats. Then another play area near the bathroom for inactive kids who like to sit and play with cars or read.
Then they have the party room, which was nice and spacious with enough seating for small parties. They give you 45 minutes to finish everything and then they rush you out.
Overall, I think this place is okay, but it get so packed. You cannot watch your kid in the jungle as they disappeared into it. You either have to climb in with them or just lose sight of where they are. The staff just let kids come in and in and don’t even keep track of how crowded the place is.

Took my 19 month old here last weekend on a rainy day. It was great to have a place to go and let him play for a while. There was a birthday party at the same time as well as the sheer business of a rainy day so the only bummer was that the 3 and under section had kids who were much older, running all over. I would love to see better control over keeping the section safe for littles. At one point, a child who was probably 6 or 7, picked up one of the play area pads and threw it, barely missing my son’s head.
Otherwise, the price is good — $ 10 for the day — and the play areas are nice.

After having several positive experiences in bringing my daughter to play at the Peek-​a-​boo Factory, we decided to celebrate my kid’s 3^rd birthday there a few weeks ago. It was so much fun for the kids. Many of our guests said that it was the best party they had ever been to!
Positives
— The staff made my kid feel very special from the outset.
— Sophia, the owner made the party booking process a breeze and was very helpful over the phone.
— Our guests all loved playing in the play space. We’ve heard from many of them that my daughter’s was the best party they had EVER been to!
— The host we were assigned for our party, Dana, was incredible. She helped set up, serve food, clean up, deal with birthday gifts and even cut up the birthday cake. She was smiley, happy and calm throughout! She went well above and beyond what we were expecting. I was very impressed with her! She made the whole party a lot less stressful than I had expected!
— Amazing staff in general — front of house and party hosting! We lost my kid at one point and were assured that there is staff monitoring the front door at all times, so she couldn’t have strayed onto the street!
Negatives
— There was a party right before ours and we were a bit late getting into the party room, and our guests were beginning to droop and melt down. However, to make up for this and because ours was the last party of the day, we were allowed to use the party room for a bit longer than usually assigned.
— The play space was initially very crowded with very rowdy unsupervised big kids who belonged to the party that was in the time slot before ours. It was a bit intimidating to our 2 and 3-​year-​old guests and my kid did get knocked down a couple of times. Thankfully things calmed down when the partygoers left!
Tips if you want to have a party here
In general, a fabulous place to hold a low-​stress birthday party. The kids will have a blast. Some of our guests liked it so much that they went ahead and booked parties there!
— Bear in mind that there may be a party just before and/​or just after yours and you will have limited time in the party room.
— You don’t have time to fuss too much with decorations and party set up. The paperware that they provide is fine, though you might want to bring more large paper napkins, as the ones they provide are a bit insubstantial.
— Make your life easier by just ordering food from one of the nearby recommended vendors.

Here is my thoughts on this place and my response to some of the extreme negative reviews.
This is in response to the parents who want facilities to restrict access to sick kids. Again this is my opinion and not trying to say anyone else is wrong.
I understand your concern because I’m a parent too and I have a little one also. But to ask a facility to restrict access to possibly sick kids is not right. It’s discrimination. That responsibility falls on the parents. They should be getting the one star reviews. But hey you have a right to your opinion but I just felt it was a bit harsh for the one star. I personally wouldn’t let my kid go if she was sick but not all parents are like that. Take the Disneyland measles outbreak for example, try telling Disney the same thing, they would just laugh in your face because it’s beyond their control. Anyways that’s a whole new topic regarding vaccinations which is a parenting issue.
I’ve taken my daughter to peek-​a-​boo numerous times and we are actually considering membership. It’s fairly clean and email response from Sophia is fairly quickly. My daughter loves this place so I’m gonna make sound judgements to keep going until I deem this place unsafe or unclean.
For those parents that want the staff to disciple other kids for shoving their little one, please consider that this is a play facility not a day care. We don’t go to the playground assuming that the park rangers will come out and officiate the kids player and calling foul player on kids that start fights or play a little rough. This is a place for YOU and your kids to interact, not simply to drop your kids off and then sit on the sidelines and play on your phone. YOU should be supervising your own child because that’s why you’re there. This is a place to bond and for your kids to grow. We can’t expect untrained staff to start disciplining are kids. I wouldn’t appreciate it if someone aside from someone working at an educational facility (ie teacher) to discipline my kids! That’s not their job.
Anyways everyone has the right to feel the way they do. Haters will always be haters. I give this place two thumbs up for now.

Great space, bright, colorful and clean.
A perfect spot to take your kids and just wear ‘em out.
The employees have experience working with kids, and the owners are parents themselves, so you know they know what they’re doing… which is why they supply snacks, socks, and underwear.
The city definitely needed a space like this, I’m happy to see something kid-​focused joining the community.

My kids nearly ripped my arms off dragging me into this prime spot for the kinder set. After paying $ 10 for the first, and $ 8 for the second, they kicked off their Crocs and disappeared into the padded play structure and left my husband and I alone for 45 minutes straight. The slightly musty, frenetic atmosphere can be somewhat overwhelming for amateur parents with no previous play room experience.
But for us, it was a tiny miracle, a small moment of solitude in a carnival fun house. We checked emails, read chapters of books that had been worn and scuffed from rubbing against the inside of our bags while waiting to be opened at last. We barely heard a sniffle from our children, who were far too busy attempting to find different ways to be completely unsafe. This place will take your kids and occupy them relentlessly for an hour.
Here are a few factoids about this place:
1) There is a toddler and baby area, which are cornered off with a small gate. I got the feeling that parents are expected to monitor their curious older ones and make sure they don’t breach the perimeter.
2) A large flat screen television sit high and off to the side, showing the latest sports game, so kids don’t zombie out instead of playing.
3) Snacks are not impossibly overpriced here, which is decent of the owners. They sell the usual organic snacks and drinks, and even offer a cabinet of new socks and undies, for the parents who may forget the «must wear socks» rule and for the tots who refuse to leave the play rooms to go to the bathroom.
4) You can purchase a weekly or monthly membership, which seems worth it if you live in the West Portal area. If you pay for the day, you get an all day pass and can come and go as you please.
5) Adults and children are given bracelets that match, and they check you as you leave to make sure you are exiting with the child you entered with… an interesting safety measure.
6) The birthday room is sparse, but tidy. I saw employees cleaning the windows and tables after one party ended, in anticipation for the next to come.
We immediately checked into the possibility of booking our youngest child’s next milestone here. The idea of not having to entertain 20 four year olds is extremely enticing, even with a $ 300 price tag.
War is Hell, and so are children’s birthday parties.