Pacific Heights Tile & Marble

Steve and Teo were a pleasure to work with! Our tiled floor looks absolutely stunning! Our house visitors have told us that our floor is so beautiful! On top of that, they both came every day with a pleasant, caring persona. Steve is very detail-​oriented and pointed out characteristics of our floor that we weren’t aware of (due to house construction) and the communication was rock solid, every step of the way. They also took on the difficult tasks of moving our industrial-​weight stove and huge refrigerator. If you’re looking for someone who does high quality, professional work, easy to work at an affordable price, give Steve a call!

This year I decided to remodel my Mother’s bathroom to make it fully accessible. That project required its complete demolition and the instillation of a fully-​accessible shower without an entry curb. Having worked with Pacific Heights Tile & Marble in the past when they worked on my condominium association’s building here in San Francisco, I knew a difficult job would be in very good hands. Steve’s work is excellent, and he puts all of himself into everything he does. The bathroom is quite small which made it a challenging project. Steve helped me select the absolutely perfect materials and his workmanship (and on-​site cleanliness) couldn’t be beat. One of the most important parts of a bathroom remodel is to ensure that the waterproofing is perfect. Steve repeatedly tested each stage of the waterproofing before moving onto the next stage. I know what I was looking at and was highly impressed with his care. Another critical aspect of this remodel was ensuring that the bathroom drain worked perfectly, especially since it was to be curb-​free. The end result: The drain works perfectly. In addition, his demolition, plumbing, painting, and shower door supplier (South City Shower Door & Window Works) provided work and product of the highest quality.
I would encourage anyone to look at the attached photographs (7 — 11) I have provided. My Mother is thrilled with the finished product and so am I.

In our condo building we have natural limestone marble on the floor in the lobby. After years of having no maintenance done on it, the floor was looking dirty and lackluster. I called Pacific Heights Title & Marble and Steve came over very quickly and estimated the job fairly. We scheduled the work and he came out consecutive days and the job was done when promised. He did excellent work, hand cleaning and polish/​sealing the stairs. The floor had a large stain on it from an old planter box which he very effectively was able to remove. He is extremely pleasant and professional. Other residents in the building have complimented Steve on the wonderful renewal of the marble. He spent extra time on shining the inset floor accent pieces and we are most pleased with his work.

I had Pacific Heights Tile & Marble install a new kitchen backsplash upon the recommendation of a friend. Steve came over and gave me an estimate, and recommended a tile vendor in the design district who selected tile for me that I would never have considered on my own — but which was fantastic! Steve did a wonderful job on the installation — including building a new backing — and was a meticulous artisan. He is considerate, thoughtful and just a nice person in addition to doing great work. I’ve already recommended him to a friend and will use him again if the need arises!

After reading his 5 Star reviews on Unilocal!,I hired Steve for a fairly major bathroom remodel and really could not be more pleased with how easy and flexible he was to work with and how incredibly awesome the bathroom turned out. I have a circa 1927 house in the Marina that, other than a really tragic 60s era remodeled bathroom, pretty much looks the period. Steve helped us completely gut Formica cabinets, etc., then meticulously prepped the floor and walls for the tile. We put in a herringbone Carerra marble floor and period subway tile and trim for the wainscot. The floor and tile work is flawless.
Steve is easy to work with, has great ideas and was really very helpful when we had to make various decisions along the way. I had the opportunity to send photos of the completed bathroom back to the manufacturer and they were super complimentary about Steve’s work and asked for more photos.

Needed to repair some poor shower work done by a previous contractor. Steve came by to assess the job, gave me a quote and time frame. It wasn’t an easy job, but he was able to stick to the exact quote and time frame he promised, and did some fantastic work. I couldn’t ask for more. I definitely would recommend.

Steve Warner, owner of Pacific Heights Tile & Marble, just completed some work in my condo in San Francisco. He is a meticulous worker; he did a fabulous job caulking and sealing the period tile bath surround and tiled floor.
He also noticed that the tile in the kitched need to be recaulked and resealed in some areas. What a difference!
I plan o have Steve return yearly to maintain the lovely tile bath.
A JOB WELL DONE!

We had neglected our outdoor slate in our front and backyard for years to the point that it was flaking off and very dirty. We finally bit the bullet and called Stephen at Pacific Heights Tile & Marble. Stephen gave us a great bid that was better than any other contractor we found. He was extremely responsive over email and on the phone.
He did an outstanding job cleaning everything, replacing several tiles, and sealing our slate. He was on time, extremely courteous, and very attentive to our needs. We were extremely pleased with the work. It has been two months and everything still looks great. Stephen also said that he offers a full year warranty on all of his work. Based on our experience thus far, I would expect him to honor that as well with his top notch service.
Thanks Stephen!
Brian

I have had tile work done in my apartment on Russian Hill in the past by someone whose work and personality I was less than happy with, so when the walls of my bathroom got water damage again, I asked my landlord if we could hire a better bathroom and tile person. And he did.
Stephen has been extra courteous, efficient and his work is excellent. There was a lot of dry rot and damage, and he effectively took care of it while co-​ordinated with the plumbers.
I work from home and it means a lot to me to have someone who is considerate while I am here and trustworthy when I am not here!

Pacific Heights Tile & Marble installed tile in two new bathrooms (part of a large addition) and replaced the tile around our traditional craftsman fireplace. Steve, the owner, did an amazing job. He was budget conscience, punctual, friendly, professional, and precise. All of the work is beautifully done. Steve immediately understood our vision and had some suggestions for how to better achieve it. We couldn’t be happier. I highly recommend Pacific Heights Tile and will definitely use them again for our next project. Thanks, Steve!

Pacific Heights Tile & Marble installed wall and floor tile in our downstairs bathroom. We’re very happy with the quality of the workmanship, the bathroom looks great, it’s exactly what we had in mind. The cost and the schedule were both right on time, and customer service and communication were both excellent. It was a pleasure to work with you, we’ll definitely call you again for future work. Thank you!