Osso & Co

Umm this isn’t where Osso and Co is anymore. It’s now Sunset Stationary.

Cute store. I always stop by here before I go to the Ebisu restaurant up the street. They have decent products made in America, and eco friendly toys. There clearance been has a steal every now and again. The first time I was here, I was able to buy a puppy sling hat was originally $ 175, for $ 40. Then, the second time I was here, I bought a hummingbird hoodie that was originally $ 38, for $ 22. As for improvements, the only one I can think of would be to add nicer products from different companies like Susan Lanci, Buddybelts, or Ruff Ruff Couture. But for a shop of this size, it’s not bad.

Definitely a great little dog store in Inner Sunset. They have a varied selection of anything from Collars and Clothes to dog food and beds.

I used Jaquelin for the first time yesteday for my bichon Bianca. I was very pleased with the service and would definitely go back. I have had problems in the past with groomers and she got it right and has a lovely gentle personality which I am sure the pups love! Thanks for the great service.

My first trip to Osso & Co was fantastic. Jacquelyn did an amazing job on the clip for my little pooch. I couldn’t be happier, and she gave her exactly the kind of cut that I wanted. I will definitely be back.
All the staff were extremely friendly, the store has a lot of cute things at reasonable prices, and the parking was not too bad either on Lincoln.
Great store! Great staff!

I absolutely LOVE Osso & Co, and so do my extremely pampered pooches! My border collie (Oliver) gets so excited when we walk dog the street, and even my horribly fearful pitbull (Phoenix) enjoys going their now after much coercion and repeated visits.
I live in the neighborhood, and I stopped here on a whim after a vet appointment across the street. I was greeted by Sarah who showed me a great selection of collars — ones that complimented each other but didn’t necessarily match as I am that crazy doggie-​mom that loves to have her babies dress in sync. Their collars still looked fabulous after months of rough wear.
I had also been purchasing my dogs’ food from PetCo (who I am not a fan of, I much prefer the local pet stores), and Sarah helped me to find a food that was even higher quality than what I had been buying. We switched them to «Great Life» (started on grain free but it was too rich for their systems so we went to the with grain version), and it has made all the difference in their coats and overall health! It is a pricey food, but there is something to be said for paying more for higher quality products now and less at a vet later on. Also, Sarah has been AMAZING about ordering larger bags of the kibble for me so it is there waiting when I call in trying to desperately order a bag because I underestimated how long the remainder would last.
Not only is their food and collar selection amazing, but their other goodies are extremely high quality and worth the money! I have gone through tons of dog beds — either they are too small to fit both dogs (who love to cuddle together) or they end up getting worn down quickly. I decided to finally drop a bit more money on a bed from Osso & Co and this bed has lasted over a year and a half and honestly still looks barely worn. I also bought an elevated feeder from them that has withstood the test of time and is actually really good looking (not like those big bulky plastic things) and looks like a piece of furniture!
Everyone I have met here has been very knowledgeable about the products in the store, eager to help every single person that walked through the door, and not afraid of a bully breed coming in their store (big plus for me!).
So, after that long-​winded tell all, I think it goes without saying that this store is quite the gem, and I (along with Oliver and Phoenix) will be a regular customer for life!

The guy there is nice. He has this fluffy dog there. It’s so cute. The dog doesn’t bark or bite. He let us pet even though we didn’t buy anything.

Great stuff and great prices :)
It is a cute, well organized pet store and a great place to spoil your dog.
I am taking away a star because the guy who worked there was really indifferent and did not even pretend to be happy he had customers.

I love this place! There’s so much to choose from — both treats + accessories. The lil pooches that hang out there are so adorable (I’m talking about you, Oscar) + make good playmates for my puppy while I’m shopping, too. I wish I could’ve stayed longer but my meter was expiring. Too bad. We will be back!

I was in search of a groomer for my dog Cookie (Chiweenie) and I called Osso & Co on Thursday to set up an appointment for the weekend. The guy told me to call Saturday morning because the groomer was not in. I called Saturday morning and no one answered so I left a message. I did not get a call back. I called them back Saturday afternoon and spoke with a girl and she said she would speak to the groomer and call me back. I did not receive a call back! I can’t believe the store doesn’t even know their own groomer’s schedule and secondly how they can stay in business when customer service isn’t first. I am really mad because I wanted to support my neighborhood pet supply store but I guess I’m going elsewhere.

A friend of mine just got a new puppy that has already gotten her completely wrapped around its little paw. I thought it would be a great Christmas present to get her a gift certificate at Osso & Co since both shop locations are very convenient for her, not to mention that they carry great stuff if you’re into spending absurd amounts of money for fancy sweaters and gourmet treats for animals that would prefer to eat and/​or roll around in the excrement of other animals. (I am so NOT a dog person… cats RULE!!! Oh — they have absurdly overpriced stuff for them, too.)
Unfortunately the shop was out of gift certificates at both locations and I was informed that they wouldn’t be in before Christmas. I asked if they couldn’t just make one and was told no. The certificates were at the printers and were branded with the store logo. etc. and they’d sold a ton and people had been asking for them but they didn’t have any to sell…
… ???
Um… HELLOOOOOO!!! Have a computer? Have a printer? Seems like the owners of this place shot their entrepreneurial wad when they opened the store and are now fresh out of creativity and ingenuity. These are your best problem solving skills at work? At the busiest shopping time of the year? Really?
How unfortunate for you. Me and all the other people who you turned away will now be spending an absurd amount of money at your competitors’ shops.

I didn’t have time to write a review immediately after my visit here. And then i wrote one but somehow it didn’t go through? Well, here’s my second attempt and probably going to be more collected since it’s not as fresh! So brace yourself for a long winded one… I’ll try my best to make it as short as possible. I’ll break it down into two parts: the store and the grooming service.
The store:
There are a lot of interesting things for pets! Love that it’s really cute but it’s really expensive! The mark up price is quite insane, but i guess that goes w/​the property. I have nothing against the store and their merchandise. The store employee was rather nice and sweet. I personally wouldn’t buy anything here because I could find the same things cheaper elsewhere! I guess my rating is mainly for the grooming service.
The grooming:
I called in for an appointment about a week beforehand. Calvin was the one who answered and set up the appointment for me. I made an appt for two dogs (originally for two 4 pound yorkies). He confirmed the price to be $ 45 per yorkie since they were small dogs. Three days before the appointment time, i found out one of the yorkies wouldn’t be able to go because he had a dental cleaning appointment the same day. I tried calling and calling to let them know I needed to modify the appointment but no one picked up until the day before the grooming. It was arranged that I could bring in another dog (my sister’s bigger mutt) in place of the yorkie and still keep the appointment for two. Long story short, they were very abrupt but I understand they were probably busy so I wasn’t bothered.
The day of the appointment, I came by to drop off my yorkie and my sister came by to drop off her dog. The groomer was very loud and kind of pushy. She talked big, like she was really good and knew what she was doing. She even tried to convince us that my sister’s mutt was not what we knew her to be, but a different breed. I think she really just always has to be right, but that doesn’t matter I don’t really care.
Anyway, when I confirmed the price of my dog’s grooming… she said Calvin was a disgruntled employee and that it wasn’t $ 45 but at least $ 55 or more. She also said that any time she has to use scissors, it will be at least $ 55. I was confused and not happy with the response. She finally resigned and agreed with much contempt, to charge only $ 45. She also made it sound like she was doing us a HUGE favor «just this once». I didn’t like that tone and i didn’t like that attitude.
My brother came to pick up my yorkie, and my brother said my yorkie was crying when he came to pick her up. That’s never happened before at any grooming place. It didn’t seem like anything was done to her at all! Granted, she did smell nice but beyond that, her nails weren’t even trimmed well and her face was cut all jaggedly. Her ears were so badly trimmed that it looked like a piece was cut off! The tip was a little bit split. I was appalled. I was so disappointed and upset by a mess that was the product of a grooming session. I guess you get what you paid for and the groomer made sure to let you know that!
I’m giving them two stars because when i dropped off my yorkie, i also left my mom’s chihuahua there (the two dogs keep each other company). The chihuahua was just getting her nails trimmed but they gave her a bath anyway! That was really nice of them. =)
I was mainly upset by the groomer’s attitude. She talked like she knew exactly what she was doing but she didn’t deliver. I was so excited about bringing my dog there too! I guess she’s a good business person and I give her props for that, but her execution was terrible. Grooming is obviously not a specialty at this store.
Unilocalers, you have all deceived me. shame on all of you!

Small store carries high quality USA made treats. If you can’t find it in the store, you can order from their website. How convenient!
Sarah does grooming for dogs and cats by appointment.

OMG I love this store– I dont know why its taken me so long to write a praise for them. They are so nice to Biscuit when he comes to «test» all their products like their toys and beds, and even see how comfy laying on a stack of the dog shirts are.
I couldn’t decide between two shirts i wanted to get biscuit and spent a while contemplating the fit and looks of the shirts. The worker wanted me to get both of them for Biscuit so badly that she gave me a discount just so that Biscuit could have both.
I even tried their grooming services and they are the best. They really listen to what you want and when Biscuit came back he had never looked so fluffy before. I love the personalization they give, biscuits grooming only took an hour and a half and I didnt have to drop him off in the morning and have him wait in a crate all day till they were ready to release him like most dog groomers. Best of all their prices are tailored to the dog– my dog is small and only needed a trim so it only cost 45 for full grooming-​wash, cut, blow dry, brushing, nail clipping, etc.-as opposed to most places that charge 65 minimum regardless of the size of the dog.
I couldn’t recommend a better one stop pet boutique!

Osso friendly & helpful
Osso good pet food & variety
Osso cute & spendy
Osso convenient & worth checking out

I have, yes, just one more thing to say about Osso and Co.
I switched the Twin Tabbies to a raw food diet, and it has turned them into fierce conductors of dangerous energy. I could not have tapped into this forcefield without the help of Osso.
They carry a product called Sojos, which is the missing ingredient in a raw food diet for me. The ready made ones are far too expensive, and if I did it myself I would end up eating take out while the cats preened and mocked me.
The staff at Osso recommended Sojos and my cats are healthier, more attractive beasts who don’t take over my life much more than they already did.

Hubby and I stopped in here to get a new toy for our poochie. The guy working there talked on his cell phone the entire time we were in the store and did not stop to ring us up. There were several people in the store– one woman was trying to ask the guy for directions and he wasn’t having it.
To make matters worse, it sounded like he was interviewing for a different job.
Cute store, cute stuff, sucky staff.

Very cute pet boutique. I recently bought my dog, Oreo a new collar for only $ 14.00! The store is very small but they carry many unique toys, snacks & clothing.
I will definitely come here again especially for the great customer service.

This little shop is so cute, and staffed by the friendliest people (and dogs!).
We stopped by after lunch one day, noticing that it was a new shop that we hadn’t seen before.
I loved the selection of shirts, jackets, leashes and collars! The only problem is the lack of larger sizes they have. Most of their items are for smaller dogs — which makes my BF happy because he doesn’t thing Pitbulls should wear t-​shirts.
They also have a great selection of treats and food.

i’ve been searching for a better looking collar and a dog bed that actually fits this 20 pound pug.
i LOVE the variety of collars at this store. The argyle leashes stole my heart!!!
If this pug and I work out, I will be coming back here for the black «THUG LIFE» hoodie for Pugsby Waffles.
Yes, the dog’s name is Pugsby Waffles. got a problem with that?
p. s. the store dog is super cute and employees are friendly.