No 1 Web Design

Okay, that’s it. It’s time to take the rating down a notch. The lowest notch possible.
It was bad enough that it took them more than 5 months to finish the web design, especially when it was already nearly finished and just needed a few tweaks. It is still not completely finished. Worse is that we have heard ABSOLUTELY NOTHING since we received the note from Karen on December 22 that the company had been sold to a new owner who would be contacting us soon. We have no one to call for website support or to fix any technical issues.
The last straw is the fact that the email addresses we paid them to host have not worked since the website launched on December 17. The director has not been able to access her email account for over a month. Can you imagine not being able to read your emails for a WHOLE MONTH? Clients who are in direct contact are able to get in touch with her through other means, but think of all the potential clients who are not receiving an answer. I actually had to post this on the website: «Do NOT use the form below to contact us via email. Please call the phone number above.» That makes us look super unprofessional.
CURIOSITIES: How can their website still claim they will finish your project in one month, when you can’t even contact them? Ridiculous. And their website pricing cracks me up. Do I want a «comprehensive web solution» for $ 169, or do I just want to «get started NOW» for $ 85? And what exactly am I getting started on here? Haha. (
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TIP: Always be wary of deals that are way too good to be true. Or ones that don’t make any sense.