Monterey Auto Service

New in the area and went to get a couple tires yesterday, Mark was really professional and went over everything with me. I dont think ive had another mechanic be so thorough. It was a bit pricey and took an hour to get 2 front tires but it was worth it, he checked my other tires and replaced a couple things without charging me. I will be back for my oil change. I highly recommend.

Very good shop they know what their doing. highly recommended!!! I had my cooling system work on with my BMW. He diagnose it and gave me different option. Marc is very knowledgable when it comes to car. Now i found a close by shop that can work with BMW.

So, here’s my situation. I’ve got this check engine light on. I showed up at Monterey Auto Service at 8:00 am without an appointment. Mark was booked up for the day, but understood my predicament. He grabbed the diagnosis computer and hooked it up to my Jeep which was still parked in the street. He tells me to check the gas cap. Apparently I didn’t tighten it down when I filled it last so an emissions sensor went off. We had a laugh about it and he sent me on my way at no charge.
That’s the kind of neighborhood mechanic I grew up with. Just great service and not looking to pad any bills. Thanks Mark!

Was hesitant to use this shop because of the lack of reviews and its not so high rating, but the guy who helped me (Mark) was friendly and to the point about fixing my tire and getting them rotated, and he gave me a fair price. Will definitely be using them again in the future since they’re nearby!

I think I’ve finally found a trustworthy mechanic!
I stumbled upon this place accidentally hoping to fix a horrible grinding noise from my car. I called to see what their availability was and he told me he would be able to see me in an hour and a half. I promptly took my car in and the gentlemen in the shop were very kind and calm, unlike the usual rushed and irritated mechanics.
I left the car so he could diagnose the grinding sound and 30 mins later he called me back and confirmed my fear– a whole bunch of work and a whole bunch of money. Now usually at this point I’m skeptical of what work I actually NEED to get done and as a woman I often feel mechanics think I have no idea what’s going on, hoping to rip me off. Not this guy! He kindly took the time– without my asking– to ACTUALLY SHOW me what was wrong with my car and thoroughly explain the problem and how he could fix it. I asked if he would be able to fix everything today, he looked at the clock and said of course, giving himself only about 4 – 5 hours to fix a bunch of problems, saying he could even stay late to finish. Before I even signed the work form, he was already ordering parts.
Just about 4 – 5 hours later I went back to pick up the car and they were still finishing up, but were kind enough to pull out a seat for me while I waited. The car came out feeling brand new and I am beyond thankful!
This place has great customer service with employees who take pride in their work and want to show you what’s actually going on with your car. They have great rates and I would definitely recommend this place. I will be back in the future!

fast, honest, well priced service. highly recommend. got synthetic oil change for only 35, where as it cost 70 on miramar and ocean and faxon garage.

When speaking with or exchanging questions allow the Russian to think, a period of silence is contemplating not ignoring. Also verbose sentences are customary on their part if you wait for them to finish they are very patiently polite to hear you out it’s a cultural thing fyi source: wikihow Russian business customs and I’m part Russian this conversational approach is common panslavikly as far as i know my Polish relatives do it too subconsciously, just a tip for great communication

Shady.
My wife went there for a smog check, he conducted a visual inspection and said he found the dipstick was broken and therefore it wouldn’t pass the check. Cost to fix the dipstick: He quoted her $ 25 – 35 for labor and had to call his vendor for the cost of parts. She didn’t wait to hear the cost of the parts. She took the car to another place, where it passed with no problems and no additional work needed, and no mysterious «dipstick problem».

parking is difficult.
I’ve lived in this neighborhood at the top of the mountain for 44 years. I went here for the first time because I saw they had a GREAT price for a SMOG CHECK. Why should I drive all the way to 19^th avenue when this is Nearby?
Sure its a 5 dollar difference but that was 5 dollars more if i DRIVE to 19^th avenue.
IF you go and there is a sign on the garage door and its closed… and a note that says they’ll be right back in 5 or 15 minutes. GIVE a call to the Number on the outside of the business… so you can let them know you’re there waiting… usually they’re at lunch… and NO they won’t be back in 5 or 15 minutes… time flies. LOL.
Great guy (s) they did the job fast and efficiently. It looks like a tiny place but I’ll be coming here again when its SMOG CHECK time.

I took the Ford Mustang in for replacement of a burned-​out bulb in the tail light. Even though he was busy, the mechanic started the repair within 15 minutes and had me out of there forty minutes after I walked in. The initial estimate was $ 50 + parts, but the final bill ended up being only $ 30 TOTAL!
This is a great neighborhood auto mechanic’s shop! I would go there again in a heartbeat for this sort of job.

Mark is a very friendly guy. We’ve been getting car work done on our old car, and when we recently thought of purchasing a new car we brought it to him for inspection prior to buying it. He is very helpful and explained to us all the issues that were wrong with the car but explained to us that they were all pretty minor.
He is more expensive at $ 105/​hour than some other places that charge $ 75/​hour, but we feel that he knows what he is doing and has worked with us in the past with any issues that have come up.
I’m glad to know that I have a reliable mechanic just up the street from my home.

I’ve had my oil changed here a few times and had some parts replaced here and there. Very speedy service and Mark is a very friendly guy. The last time I brought my car in, the check engine light was on. I had Mark diagnose the check engine light for $ 52. It turned out to just be a faulty gas cap so Mark only charged me for a new one.

When a radiator hose began to leak in my car, Monterey Auto Repair was a no brainer considering it’s only a block away from my apartment. Not having my tools in San Francisco and not wanting to release antifreeze into the rain gutter forced me to pay someone to make the repair.
Overall I had a positive experience with this garage. The owner helped me out with the estimate and was genuinely concerned about getting the car back to me quickly. I dropped off my car around 9am and got it back before 1pm the same day.
My only complaint would be that they are on the pricey side. A lower radiator hose for my car at any auto parts store would run at most $ 25 – 30 and an unmixed bottle of antifreeze around $ 20. Monterey Auto Repair was going to charge me over $ 200 to replace the hose, flush the cooling system and add fresh antifreeze. Being a poor graduate student I asked the mechanic to just replace the hose and add water. I could drain and add the appropriate amount of antifreeze at by parents house, saving me some money. I should also note that replacing a radiator hose such as this, is not that difficult. The entire job consists of removing just two clamps and working the hose off
In the end, I paid about half of what the mechanic estimated, which I felt was fair considering that I needed my car ASAP.