Mixonic

Turned my Demo Reel video into a DVD package here. First time, inexperienced and in a hurry. The people here are really nice and helpful. Thank you guys for saving my life. Defiantly will come back again.

Just ordered a batch of CD from Mixonic. Very disappointed with the quality. The print came out really dull and dark, not at all like the picture or proof we were sent. Now I’m stuck with nearly 200 very cheap looking CD’s. Will never again order from here again.

I’ve used Mixonic twice now to produce a sum of 600 duplicated and labeled Audiobook CDs for my new children’s book, Patches and Penelope: Adventure on the High Seas (
). The label and audio quality were quite good and the prices were reasonable, compared to other places I shopped.
No problems with them so far, and so I’ll probably use them for our third Audiobook CD press run when the time comes. :-)

I’ve now used them 5 times for CD duplication. Great service and on time. I find it mind boggling that all the 5 star reviews are filtered.

My band has used Mixonic’s services about half a dozen times over the last three years. Our orders have ranged from 200 to a 1000 CDs, usually with a 5 – 8 day delivery time. We have enjoyed great customer service and timely delivery on all occasions. Being a SF Bay Area band, we use the local pickup option, which saves us on shipping.
There have been many occasions where Mixonic personnel have proactively contacted us after our order was placed to alert us to color or placement issues in our submitted artwork. Their customer service folks are accessible and polite and prompt to respond via phone and email.
We will definitely continue using Mixonic for all our future CD printing jobs!

I’ve used Mixonic for over a year for duplication of DVDs and have found them to be friendly, professional and on time. When I needed assistance with the interface for making simple printed face labels, they were very helpful. I have not used them yet for printed inserts or DVD covers so I can’t speak about those services, but for duplication, they are great. I have sent out many, many preview DVDS made at Mixonic and all of them have been good quality. Nice folks, good product for a good price.

Awful, simply awful.

I’ve ordered from these guys 2 different times, never once had a problem with customer service, quality (music or printing).
I’m notoriously last minute with everything and the last two rush orders I’ve placed, I’ve worked with Laina in CS and both times, she very patiently bent over backwards to make sure that I understood the products I was trying to order and walked me through uploading everything correctly through their website, both graphics and audio files. That process was a lot easier than I expected also!
With my first order she even helped me after hours (when my designer failed to format the cd cover correctly using their template), by making a last minute adjustment to the graphics for me at no charge either. And this was for a rush order to pick up the NEXT day by noon for gods sakes. Even that was ready as promised thanks to the production team.
I just placed my 3^rd order today and look forward to continuing to give them more business. Now if I could only get a repeat customer discount promo code!
Would have given 5 stars if I didn’t feel that they were a touch on the expensive side, but I’ve never really shopped around and if I’ve found something that works, sometimes it’s not even worth saving the money to move my business.

Great.

Ok. I have had 2 bad experiences… on separate occasions. Fool me once, shame on you, fool me twice… well, yeah, i don’t know why I went back, but anyway.
First time: Paid extra for the 3 day turnaround as I needed the run of cd’s for a cd release show. They called me the day they were supposed to be ready (on a friday) and said that the black ink didn’t come out as deep as it should have, so they reprinted, and my order would be ready Monday instead. I told them the release was the following day and I heard a gulp at the other end of the phone. They managed 20% of the order for the weekend and the rest the next week. I then had to fight for a refund on the extra money I had paid for 3 day turnaround. I got it, but really had to keep on them.
Second time: Ok, so I had more time this time, and at least the printing and audio was good last time, if not a little late. This time, Cds were produced on time, but the printing was shoddy quality! No double checking this time i guess. I don’t understand how high quality solid color could turn out pixelated when printed, especially when artwork was to specs and DPI standards.
Late, expensive, and sometimes bad printing. I have also never heard of MP3s being a decent enough format for a master, and I have been doing this a good while. Perhaps some projects don’t need high def audio… guess it depends on what you want.
Unfortunately I think I’ll look elsewhere next time.

My fiancé and I had CD’s made for our wedding through Mixonic and could not be happier with the results. My soon to be hubby is a graphic designer, and found their templets and requirements to be quite standard and easy to access. I was in charge of the CD content, and despite being rather un-​savvy in the tech department I found the process to be really user friendly. We paid the extra for a quick turn around time and shipping, and were very pleased to have them at our doorstep three days later. I had occasion to contact the company once by phone and once by email to answer some basic questions about their service. Both times found them to be friendly and helpful. Would definitely recommend Mixonic to others — especially for the type of job we had done. One note though — we found that colors printed significantly brighter and lighter on the CD’s than we anticipated. Not too surprising, but something for others to keep in mind.

I ordered a short run (50) of the packaging (cardboard jacket) for one project and the discs (full color) for another from
strictly because it was cheaper than Discmakers. I was a little wary after reading the reviews on this page, because I saw one person mention their Discmakers project had been printed through Mixonic.
This concerned me as my last run of the full color discs I ordered (from Discmakers) arrived grainy and blurred whereas the online preview was flawless. However, the discs I received from Mixonic yesterday (using the same design I’d used with Discmakers) are flawless. The colors are accurate, the pixelart design is crisp, and there is nothing I would change about them in anyway. I’m floored with the accuracy and quality of product I received for such a phenomenal price.
My CD sleeves also showed up and look great. While this is a first run, so I don’t have a poor quality version to have outshone, the jackets appear just as I hoped they would be. I will absolutely be using Mixonic for ALL of my future disc and package printing needs and referring all of my friends and associates.
It should be noted that I ordered printed blanks and am burning them myself, so this review is entirely independant of any data or audio burning, duplicating, or replicating experience with Mixonic.

Inept idiots.
I was waiting for CreateSpace to validate my order and wanted to do an early cheap run of my new album.
First, as a VERY MAJOR WTF, is that when you log in, not only do your credentials get sent in plaintext, it actually passes in your email address and password on the URL. This means that anyone can look at your browser history and get your password. There are all sorts of fun XSS vectors that can be used to get that, and of course any HTTP proxy that is recording a connection log will just have that stuff for free. VERY insecure, VERY stupid. I can understand if they were feeling lazy about auth and HTTPS and just wanted to return a single-​use session identifier, but using the password in the query string? STUPID.
The only reason I found that out, incidentally, was I tried logging in again from a different browser (this issue wasn’t there on the account creation page), because their .wav file uploader (a very badly-​written Java applet) was rejecting my .wav files as being «corrupted,» despite these .wav files being perfectly usable and working in every other piece of software. I switched browsers because maybe it was having trouble with Chrome, but Firefox was having trouble too. It turned out that the issue was that Logic emits some (perfectly legal) metadata chunks for various uses, and their validator was barfing on those. So I submitted a customer service request, and their response was extremely condescending, and said that if it’s saying my files are corrupted then they must be and I should upload them as MP3 instead.
Uh, WHAT?!
You do not use MP3s as a delivery format for CD audio!
So I replied saying that mp3 is not a suitable master delivery format, and the next condescending response was that «mp3 works just fine for our other customers.»
There were some other weird issues too, even before I got to that point; for example, their artwork templates show a huge unsafe crop region (which means that they must have very very high tolerances on their printing processes — some tolerance is acceptable but this had a «safe area» of close to half an inch!) and also for images it was very unclear as to whether they were using the pixel sizes or the DPI sizes, but in any case they wanted something that was marked as 300 DPI (i.e. I had to use Photoshop’s «save as copy» rather than «save for web» to get the metadata set correctly) and a particular pixel resolution, but they wouldn’t say what that resolution was, which made me worry that the positioning and sizing was just going to be all sorts of weird arbitrary with shitty nearest-​neighbor filtering or something similarly messed-​up.
So, no, avoid Mixonic. They are a service by the clueless, for the clueless. So what if they cost only $ 2.50/copy? You totally get what you pay for.
The best bit: there’s no way to close your account, so I changed my password to «mixonic_​sucks» so that I could safely take a screenshot of the login process that shows how stupid it is. (And of course the password change form items went into the URL as well.) Then I logged out, and tried to log back in — and the password field only accepts an 8-​character password. Which was not enforced or even hinted at on the password change form, so now I can’t even access the account. (Fortunately I had deleted my content first. I’m not positive it’s actually gone from there, but whatever.)
Miserable failure of a shitty ass company. How are they still around?

We just finished a PodCast companion CD project for
and we ordered the first 100 CD’s. Everything went very smoothly and we tested the CD on computers and a clock radio too and all played fine. We had a small address error in order but when I sent an email to support they corrected it right away. So in our specific case it worked just fine for us. The only panic thing was when I uploaded the graphics, it showed off centered which was easily correctable on the web, that could have been a bit better.

while I understand the bad reviews Mixonic has received on Unilocal they are not completely deserved. Yes at first I thought the service was poor and that they seemed really corporate and self important, I admit I was in a rush and didn’t have all my elements together but they didn’t particularly help me get it all resolved either. Bottom line is If you have your shit together and are not in a rush you will get a good product. If you are in a hurry and want great customer service forget about it. Some of the bad feelings I got there were my fault but if you go there you’ll see what i mean. If you do their price is fair and my dvd’s came out great as far as I can tell I’ve only sold 200. I still would check out some of the mom and pop places where they seem to care a little more about the customers individual needs, even though your burn may still come from Mixonic because most places in SF take their work to them anyway. They’re good just keep it strictly business.

Easy to use website, excellent customer service, more than excellent product. I really enjoyed the process and have told many friends about your services.
helped me think outside the box for a one of a kind anniversary gift.

I’ve done several orders with Mixonic and the quality has always been great, both of the printing and encoding. I will continue to work with them, as it’s been hard in my estimation to find anyone that does the quality they do at the price they do.

‘Scrizzle-​scrazzle-​scratcha’
The first time I ever walked into Mixonic, I noticed the typical startup environment — cubes everywhere, disarray, and Sunder scratching records at his desk. I handed them my master CD, and after that I was sold …
While they also do data CD replication as well, it’s obvious the people who work there are interested in music and personal promotion. All the CDs I’ve had made are top quality. The graphics always come out looking great (they’ve even phoned me when they think I’ve made a mistake), they are always prompt or early with their delivery, and since it’s in town I can come pick them up and save on shipping.
The only beef I have with them is the price … they aren’t exactly cheap. You can use this coupon code for a one-​time 10% off: SR-​P71820