Masonic Cleaners

The lady there does all my alterations and I have had only great results from her work. I always get the clothes back in a timely manner. Glad she is there because in the neighborhood everyone else charges more for the same work.

As of today I am no longer going to this cleaners. The woman there is very nice, the quality of the work is okay and the price is right, but she is gone all the time. Hours are supposedly 8:30 — 6, but I have tried numerous times to go either at the beginning or end of the day and repeatedly she’s not there. Today I was there BOTH at 8:30 and again at 5pm (an hour before closing) and there was nobody there, a CLOSED sign hanging on the door, and no note of explanation. I, like a lot of people, need the dry cleaners to be open during their business hours to be able to pick up reliably. It’s also inconvenient that they don’t accept credit cards.

Stopped in on Saturday January 7^th, 2012 — and asked for my clothest to be ready on Thursday January 12^th, 2012 (a small rush i know); and she stated she would call if she could accomodate this.
I did not recieve a call on January 12^th, 2012 — however, the dry cleaner, stated there was one made so I waited until Saturday January 21^st, 2012 to pick up my clothes — 13 shirts and 3 pairs of pants.
Overall when picking them up — the dry cleaner mentioned she noticed two small tears on the bottom when I delivered them along with a button missing — so she decided to re-​hem the bottoms and add a button for the price of $ 21.95 without my authorization. Instead of arguing which was futile — especially with a slight language barrier — I decided to pay the price and move on. I have also brought this issue up with the SF BBB and the State Dry Cleaning Board — and am awaiting a reply back.
Overall, it was $ 4.95 per pair of pants and $ 2.05 per dress shirt — bringing the total charges to roughly $ 62.95. With the slow speed and unauthorized charges, I will not be back.

I recently moved away from the USF area so I thought I’d give this place some well-​deserved kudos. Amy has always been very kind to me. I get my clothes altered here and the prices have always been fair. I probably wouldn’t take my clothes here if I were in a rush to get something done because she has a lot of customers and is the only one doing the work, but she’s done a great job with my items. Now I’m in Lower Nob Hill and there’s a cleaning and tailor place down the block… but I’ve really enjoyed the service and quality at Masonic Cleaners and will probably end up continuing to go there, even if it’s a bit out of my way.

They are very nice here, and the prices are fine, but my clothes have never been ready when they were supposed to be.
Also, the cleaning itself is nothing to write home about– no miracles worked on stains and spots here.
I live so close I’ll probably keep going, but if you have a tough cleaning job or actually need something on time, don’t bother.

It’s cheap, and I’m satisfied with the work, but there’s a big annoying catch:
Of the 4 times I’ve dropped off clothes, they’ve only been ready on the pickup date once. At the last pickup, they weren’t even ready on the second try. The maximum number of items I’ve dropped off at a time is 2, so that isn’t a factor. The owner is clearly disorganized.
Since I live half a block away and my needs aren’t urgent, I’ll probably come back… but I wouldn’t recommend the service to others.

I bought some very nice secondhand suits in the Mission — one is solid grey herringbone Ralph Lauren, & the other is a funky brownish 70s deal (I’ve got the sideburns for it, now I just need some giant sunglasses) — & had them both cleaned & tailored here for a totally reasonable price. The little old lady who runs the joint is incredibly sweet.
The total cost of the suits was about $ 35, & the total cost of the cleaning/​tailoring was about $ 75 (including major jacket work on one of them).
$ 110 for two suits that fit like a dream? That’s a STEAL.
I’ll be coming back to Masonic Cleaners from now on.

Amy is really nice. we always stop in on saturday mornings to pick up and drop off dry cleaning. she does a nice job and the prices are reasonable.