IPSOFACTO IT Services

Outstanding service. The best IT service we have ever had. They are extremely professional, responsive and their billing rates are always very fair.
Would highly recommend this company.

In the 20 years I’ve been working with my current firm, we’ve had six IT firms managing our network. All of them started out pretty well: responsive, knowledgeable, with decent interpersonal skills. With one exception, all of them went steadily downhill after the first few years. That exception is Ipso Facto. Now in our sixth year with Ipso Facto, I find their service to be exactly as competent, responsive, and helpful as they were when we first became their client.
Unlike many IT firms, Ipso Facto’s engineers are actual employees, not independent contractors. As a result, their engineer retention is excellent. We’ve had the same dedicated engineer since we brought them on board in the summer of 2009. With every other IT firm I’ve dealt with, we’re lucky if we have the same engineer for three months. Every time we get a new engineer assigned to us, I have to start all over again: explain our network topology, our workflows, introduce our staff, explain what our uptime requirements are, etc. With Ipso Facto, none of that is necessary.
It helps that Ipso Facto’s offices are literally minutes away from our location in downtown San Francisco, but even keeping that in mind their responsiveness is impressive. In IT emergencies, I’ve always been able to get someone on the phone or on-​site within minutes.
And we get this for about 30% of what the previous firm charged us per month.
If you don’t have an in-​house IT department, Ipso Facto is as good as it gets for outsourced IT services.

We had trouble getting a refund that was due but they finally made good.

De facto the best IT company in San Francisco. They do it all, economically and skillfully. Oh, and they are super nice people, too.

We’ve been working with Ipsfacto for several years. They absolutely saved us from a near network disaster. As a small company without a dedicated IT department, we really need a company that treats us like a partner and we’ve found this with Ipsofacto. I completely trust their expertise, advice, and support.

They are smart, nice, and there when you need them. I recommend them highly.

The customer care we receive from IPSOFACTO is second to none! They really handle all of our I. T problems with such care and so quickly, it is nice to work with a company who is so on top of things, the response time is awesome which is so hard to find.
On top of that every technician we work with has been so nice, friendly and helpful.
Really great service. Thanks!

IPSOFACTO is a fantastic IT firm! They are very professional, they get things done when they say they will have them finished always on time.
Steve and Roche are a perfect team to work with and are very supportive of our business and they got to know you. We will not work with any other IT firm other then IPSOFACTO!

IPSOFACTO, IT services is our vendor of choice for all of our Internal IT needs. Whether it is for networking our computers and printers, or managing our firewalls and databases, it is truly a relief to have a partner who makes sure we are always safe and up to date. I have also recommended Ipsofacto to a number of my clients and they report the same satisfaction that we have had over the years.