Interior Resources

I also have to say I had a very good experience here — of the random warehouse/​furniture stores down in this area, this one was the cheapest (they all sell the exact same stuff), and the owner and the woman working were both incredibly nice and helpful. The owner actually delivered and assembled the table for us himself because his usual delivery guy had «partied too hard» the night before and the owner wanted to make sure we still got our order on time. I wouldn’t hesitate to come back here.

AVOID INTERIOR RESOURCES! They are full of lies. When we purchased our items we requested new merchanise out of a box and what does the delivery guy say when asked if these items came out of a box? …No, it’s from the show room floor. (WTF!!)
Also, we’re still waiting on merchanise we ordered five months ago. (The real question is, did they even order it?)
Needless to say, Interior Resources is in business to sell USED, broken crap from their show room floor only. They are full of empty promises.
If possible, I’d really like to give them a negative 5.
AVOID AT ALL COST.

My partner and I experienced great customer service here. The furniture in this place is outstanding and unique, as well as well priced. Joseph was very pleasant and friendly. I strongly recommend this place if you desire high quality furniture and an enjoyable shopping experience.

My spouse and I were shopping for a bed frame at Interior Resources where we purchased a bed frame as well as several pieces of matching bedroom furniture. About $ 5000 was charged to our credit card for which we were given a receipt and a promise of a phone call concerning a delivery date. After a few weeks we got tired of waiting for a phone call and so called the store ourselves. We were told that the furniture we ordered to match the bed frame was not available in the color we wanted, did we want to get it in the other color? We declined and asked to be refunded for that portion of the order — which never happened.
Not once did they ever call with an update or progress report about our order. 6 months passed and still we didn’t have a bed frame. We heard nothing but excuses every time we called. Our frequent calls involved being put on hold, repeating information several times, being told that the person who could help us was not available and a promise that that person would call us back — which never happened.
During our last call to the store owner we requested a full refund to our credit card account which he promised would be accomplished the next day. We called our credit card company to see if it had been done — which it had not. We then had to dispute the charge and have it removed. It probably goes without saying that we will never shop there again.

Well, after seeing pretty much the exact sectional that we wanted, we were ready to buy it. The saleswoman that works there seemed to be on stimulants and continually interrupted us mid sentence. She couldn’t tell us what color the stitching would be, whether it would match the leather or be in contrast. Said the couch was in a warehouse a block away but we could not look at even a corner of it before purchasing, not even a catalog picture.
She pushed us to purchase the couch sight unseen taking the owner’s «word» for the color of the stitching. And then said that WE were being tough and practically refused to sell to us. That’s when I knew something was really up with this place in the integrity area.
STEER CLEAR OF THIS PLACE!
So glad we did not complete this transaction, especially after reading these reviews, at least the real ones. We’ll probably have to special order a leather sectional from another vendor and wait 3 – 6 months.. .
I hope the saleswoman finds another line of work and, after reading all of these reviews, I hope this place goes out of business. Stay away!

I give them back a few more stars now 3 weeks later. my boyfriend spoke to another sales person and he apologized that the girl was new and she really didn’t know what she was doing. However, he did give my boyfriend a tini bit of a deal. eventhough I really wanted this bed! now that I have my new bed, I LUV this bed! So, I give them back two extra stars just for having my bed there!
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I was determined to look for a platform bed in SOMA today. My ideal was to have storage under, but when I saw the wave headboard and the design of this one platform bed, I pretty much gave up the storage bed. Then the sales lady gave me a quote and said she can give a 20% discount. However, when i mentioned about custom beds, one of the other ladies referred me to a store down the street called, beds and beddings. So, I went down the street and yes, they can do custom, but the style and price there was not exactly what I’m looking for and to not see the bed, made me weary. so, it made me think a lot about the bed at this store. so i went back to this store and was set on the bed. Finally I asked her to give me a quote out the door. After a long wait, she told me her boss said it’s not suppose to be 20% off for that bed. Eventhough, she had written it on her business card. I asked her is there any way they can honor it, of course she said her boss won’t let her. So, I felt so disappointed. After they lure me in with a great price and have my heart set on it and to tell me later that they don’t even honor what they wrote down! makes me so mad. and now to read the reviews below on the delivery, think i feel lucky that I didn’t do business with these ppl. i was even ready to buy the rest of my furniture from this store too!

Can I give negative stars? If only I had read Unilocal before doing business with this company it would have saved me a bunch of time and frustration. I, too did not receive the bar and bar stools I ordered on time (I was assured I would as I was having a huge party). They arrived 2 months late and one of the barstools was broken. I waited another TEN MONTHS before I finally received the correct stool in good condition. I won’t bore you with all of the details but essentially they never returned my calls, ordered the wrong stool several times and always gave excuses. No one, even the owner took responsibility or offered to compensate me in any way for my time. They began treating me rudely as if I were the problem. I would never shop there again and I also learned never pay in advance for such a purchase because you have no leverage to get them to pay attention to you if they already have your money!

I had a very pleasent experience at Interior Resources and am somewhat suprised by all the negative reviews.
I liked the style of their furniture a lot, it suit my tastes well.
My fiancé and I were shopping for a small sofa. We had already looked around several other stores until we saw the one at Interior Resources that we liked.
They didn’t approach us as strongly as most salespeople usually do, and I liked that. They gave us space and time to walk around the shop and browse, but when we wanted to ask about the sofa they gave us plenty of information.
The sofa we bought was one that they had in the store. They gave us a pretty good deal as I think it was one of the last 2 of that type and they were on the way out.
They shipped it fairly quickly, I don’t remember the exact turn-​around, but I think it wasn’t more than a few weeks.
Looking at all the other reviews I would be hesitant with a 2^nd purchance from this place, but this purchase went off perfectly and I was quite happy.

This place should get negative stars. The owner has no business working in customer service. Our first clue was when we went to his store and were ignored for some time (we got the impression that as two women, we weren’t the type of «clientele» he wanted to serve.) When we managed to finally get his attention to order custom table pad covers, he assured us that we would definitely have them by Thanksgiving (given our over 2 month lead time). Guess what? Despite the fact that we called a few weeks before we had 20 people over for dinner just to be sure they would be here on time and he, again, assured us they would be — they NEVER arrived. Not only was he not apologetic, he was actually rude and took absolutely no responsibility. Afterwards, when we called to find the status of the order, he told us it has been cancelled because it was after Thanksgiving!!! What??? We wonder if he ever even placed the order. I cannot believe he has managed to stay in business at all. Run, don’t walk, as far as you can from Interior Resources.
10÷19÷07: Note that 2 of the 3 positive reviews ONLY reviewed this place. And one of those people harrassed someone who wrote a negative review. Sounds like they are trying to «stack» the reviews.
11÷11÷07: Check out
. (aka Custom House on 9^th Street). Brad, the owner, is fantastic — great customer service and really great prices. You can CUSTOM a couch for much less than most non-​custom sofas cost. And the turn-​around time is fast. We should be getting it the first week of Dec. Will keep you posted!
12÷3÷07: We got our sofa in less than 3 weeks. It is PERFECT. Quality product. Great Price. Amazing customer service. Custom House has it all. You will regret shopping at Interior Resources. We are now going to order a chair from CUSTOM HOUSE where you can get custom designed furniture, and a joy of shopping!
1÷31÷08: Ordered a chair from CUSTOM HOUSE because of our great experience. And once again we were thrilled. Go to Custom House for a truly satisfying shopping experience!

I bought a custom chaise lounge at Interior Resources in San Francisco. I’m livid with these people. I will never, ever do business with them again. I bought/​ordered the piece in April, it is now November and I have been waiting for over 2 hours today to get my THIRD chaise delivered. The first was made wrong, the second came damaged and I hope that the third being delivered (hopefully sometime soon so I won’t have to waist my whole Saturday waiting) is finally the piece I ordered. These guys ARE TOTALLY UNPROFESSIONAL. I thought that you get what you pay for, but evidentally that’s not always the case. It’s been over 6 MONTHS! Absolutely ridiculous. One star is being way too generous.

So today my girl friend had her hart on buying a sofa today, so she was telling me that she wanted to come to Interior Resources. Once we walked in Robert (the sales person) offered us a glass of mimosa and after that we close the deal with my girl friend purchasing a sofa.
I enjoy the furniture and service… they will work with your buget…
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UPDATE:
If it was my choice I wouldnt give a star… but I have to
Okay so my girlfriend was promised a date that her sofa would arrive and she was happy walking out the door that day. Days later she recieved a call from Interior Resources and told her that they had made a mistake on the material and that it would be another month, but by her suprise it came two weeks after the call. BUT!!! It was made wrong… so she called and explanied that is was made wrong and by the paper work the sales person wrote it wrong… to make a long story short, it seems that once they get you drunk and the sale is finale they can give a rats ass about you… But happy to say in the end she got her sofa the way she bought it for.