Fillmore Florist

What a guy. Put together a beautiful arrangement on short notice and didn’t charge an arm and a leg. Will definitely use again in the future.

I bought a bouquet of red roses here last week. They still look like I bought them only yesterday. Excellent quality!

Short but unfortunately not nice experience.
I went to buy a rose for my wife’s birthday. I asked for a red rose, the guy picked a rose that was already quite open. i asked if I could get a rose that was still more close, the guy started to complain that they were all the same in an annoying way. I left right away. Roses are not all the same and a florist knows it, of course. If he doesn’t want to waste time for just a rose, OK. I go somewhere else.
I will never go back anymore. I was not asking anything outrageous: a rose for my wife that was still a little close because I like those.

I can’t really give a review since I wasn’t able to go in and buy anything…
I checked Unilocal and their business site and both said that they open at 9am Monday– Sunday. So on Saturday at 9:37am, I walk 4.5 blocks over in heels during my break to buy some flowers for a friend’s birthday. To my utter disappointment, the store looked like it was closed… I pull on the door and yep. it’s closed!
I didn’t want to waste my trip over, especially since I tried going to In Water Flowers further up the street and they weren’t open either… although that was my bad since I didn’t check to see when they opened… So I stood in front of their establishment and called their business number, just in case they were in but didn’t open. Nope, no answer.
What a waste of my soles…
At least they were next to Fillmore Bakeshop… I had to buy myself a cronut to lessen my disappointment.

I needed some flowers. And I wanted them fast. Like, same day fast… as in, I ordered a special bouquet at 7:30 a.m., before they were even open for business, fast. Well, I shouldn’t have worried so much because the bouquet I ordered — though, yes, I will admit, was definitely a $$$-worthy price — arrived beautiful, fresh, and, most importantly, on time. And when they initially couldn’t reach my recipient, the delivery man CALLED the person to whom the flowers were going, and offered to come back when the timing was more convenient. Talk about customer service!
I think the overall delivery experience was what really made it for me (and my bouquet receiver)… but the fact that the flowers were flawless? Money. So money.
I would not hesitate calling Fillmore Florist up for any other occasion, big or small, planned or impromptu. You won’t be disappointed!

Walked into this florist on a whim and was pleasantly surprised by the amazing help! The elderly gentleman at the register walked around the store with me and helped me hand craft a beautiful purple arrangement. At one point, the phone rang — he ignored it so not to interrupt our project at hand. I loved everything about this experience except for the slight lack of selection, and the price ($ 20 for a simple bouquet).

My boyfriend had an awful flower ordering experience from Fillmore Flowers. I was pretty happy he sent me flowers, but he was furious when he saw them in person. After looking at the product listing and finding out how much he paid for them, I could see why.
What was wrong?
* The product image on the website showed around 25 roses in a very large bouquet. Since the picture showed a side view, one would assume the actual bouquet would contain roughly 2x as many roses. The actual bouquet contained only 32.
* The actual bouquet I got had off-​white roses in it. The description and photo promised only red and pink roses. I find white roses funereal. I am not superstitious, but imagine how an old Chinese grandma would feel about white flowers.
* The description mentioned oregonia and pittosporum, and the photo showed them too. There were none in my bouquet.
* The handwriting on the attached card was horrible. (No offense to the person who wrote it, but I expect flower store cards to look nicer.)
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I have attached an image comparing my bouquet to the product photo. I scanned the product page for some sort of shady, cover-​your-​ass fine print such as «Flowers may appear larger in the picture than in real life» and did not find one. The order confirmation email mentioned, «In the event your selection is unavailable, a substitute of comparable quality and value will be delivered.» However, the bouquet received was obviously not a substitute of comparable quality and value.
The flowers were not cheap. The bouquet cost $ 110 + $ 12.95 delivery + tax. (I would have told my bf NOT to pay so much for flowers had I known ahead of time.) They do not look like they should have cost that much.
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For reference, the description from the website was, «The stylish bouquet features large red and pink roses accented with smaller spray roses in shades of red and pinks. Delicate green oregonia and pittosporum add a fresh contrast, and all comes arranged and delivered in our exclusive Mirrored Silver Cube vase.»

I think this place is great, I walked to 2 other floral shops looking for stargazing lilies and none of them had them (one place was getting a shipment in an hour). Well this place had stargazers in the exact color I needed too. The price was very affordable as well.

Fillmore florist is exceptional in many ways: consistently beautiful flowers. I have gotten many amazing bouquets from Fred Taber at Fillmore Forist. My now wife and I have been so happen with his flowers and arrangements that we had him do the flowers for our recent wedding. These too were fabulous. Fred Taber, the owner, is a wonderful person too. What is unique is that the flowers and care from Fillmore Florist make you wonder if you were under charged. When was the last time you had that feeling in Pac Hgts? Truly exceptional. And my wife will continue to benefit from Fillmore Florist for many years.

I walked into this shop looking to purchase various single flowers for a school event. An older man helped me pick a few flowers. I asked about five questions in total. What price and what the flower was called. He got started on arranging three flowers individually while I walked around searching for more.
I asked another question and with a horrible tone he asked if I was going to pay. I explained that I needed more flowers. He said well im done with your flowers and all you do is walk around.
This caught me by surprise. I told him that I still needed more flowers and what was the problem. I honestly dont know if he was having a bad day but he certainly lashed out at me and in front of my daughter.
In the end, I told him he could keep his flowers, and I walked out. I have never been treated in this manner. Extremely confused when all I was doing was giving him business.
I am not caucasian… perhaps a little racism was involved? I honestly cant say. Just very dissapointed.

I ordered 2 dozen long stem peach roses in a box for my boss’ wife and they were gorgeous. Delivered earlier than expected, the man that took my order was efficient. This place is great.

I purchased an Amaryrillis here less than 10 days ago. When I bought it, there were four blooms already opened and four buds about to open. I asked the shopkeeper how long the opened ones would last and he said they would last a few weeks. So I presumed I would have the flowers for Christmas when the new buds would also be open and last a few weeks longer. However, in less than 5 days all the opened flowers died. Then the buds opened and died within the next 5 days. So the entire plant which cost an expensive $ 30 did not even last 10 days. Obviously, his plants are not fresh or well kept. I called and told him about it dying so quickly and he unpleasantly said, «so what do you want me to do about it.» I would not recommend this florist to anyone. In fact, if I could give this florist a minus star rating, I would.

Fred has always been great, esp those times I explain why I’m getting the flowers — he can sense when a good bouquet will go a long way and comes through! He was also great when my wife and I got married on Mother’s Day and we figured out our flower needs really late. He totally accommodated us even though it was short notice and did a fantastic job!

Patron of Fillmore Florist for 1 year.
My fella and I love to have fresh flowers at home. We contacted Fred, who now makes us a beautiful weekly arrangement that fits our taste and budget. The flowers are delivered to our home and are always wonderful and fresh. When composting prior to the new deliveries, I cut some of the flowers or those few that have yet to bloom and place them in bud vases to sprinkle around our home. The arrangements keep giving!
Our experience with the service is that it is everything it should be. We never think about it because it is such a seamless process. Fred has always been easy to get a hold of to postpone a delivery or to make additional special occasion arrangements (funerals, Valentine’s Day). He is friendly, attentive, and has made our flower deliveries something lovely to look forward to each week. We can’t recommend Fillmore Florist enough.

Horrible experience. The arrangement I requested was a dreadful mess and the customer service was atrocious. I wouldn’t go back there if it was the last florist on earth.

THE WORST EXPERIENCE…
I order tulips to be delivered to my girlfriend. When she received them it was such a disappointement that she started crying. She sent me a photo. The flowers were wilted in the vase and there were not very many tulips at all. It looked nothing like the picture online and I spent $ 85. I called the shop immediately. A guy named Fred answered and said «How may I help you?» and said «May I speak with the Store Manager?» he responded «How may I help you?», I said again «May I speak with the Store Manager?» and he once again said «How may I help you». I said one more time «I would like to speak to the Store Manager or owner of the shop.» For a 3^rd time he replied «How may I help you?». — FANTASTIC WAY TO GREET YOUR CUSTOMERS THERE FRED! (maybe you sensed something was coming?)
So I began to tell him that the flowers he just delivered down the street were wilted and my girlfriend was crying. He said that «These were the freshest of flowers, if she will give them 24 hours in water they will stand up and look beautiful.» I said, «24 hours? Who wants flowers delivered that are going to look good in 24 hours, I wanted beautiful flowers delivered to her now?» I went only to explain how dissatified I was and now my girlfirend is in tears. Fred said «I am only guilty of providing the freshest of flowers to her.» I said «I didn’t know I was suppose to tell her ‘Honey, you’re going to receive some wilted flowers today, but wait 24 hours and they’ll look great.’» Who does that?
Finally Fred went back and got the flowers and gave me a full refund.
OH WAIT, there’s more!
I get a sarcastic e-​mail the next day with a photo of the flowers standing up, looking beautiful. It said «I just wanted to show you a picture of the tulips we picked up yesterday.» Again, that’s excellent customer service Fred. Good job!
Well, I shared the before and after pictures with at least 4 people who absolutely agree they are not the same. I wish I could share the 2 photos with all of you to see.
I replied to him that I didn’t think these were the same flowers but that really wasn’t my concern. I said «If you had just delivered flowers that looked like this in the first place there never would have been a problem.»
Good old Fred’s response… «This means you do not know anything about fresh tulips.»
GUESS WHAT FRED… YOU’RE RIGHT! That’s why you’re the florist. And if you put a beautiful picture of flowers on your web site, that’s what you should deliver.
One last thing, I oversee 9 retail stores and $ 45 million worth of retail business that deals with the public everyday. I understandd how to take concerns/​complaints and help satisfy customers. I’m not irrational when I deal with others because I know what it’s like to be on the other end of that phone call. I would NEVER deal with a customer like you did and I hope everyone reads this so they don’t have to deal with you either.

Awesome service, incredible outcome… highly recommended.

I found Fillmore Florist through Unilocal a couple years ago.
I’ve never met Fred in person, but he definitely is taking good care of me. Mother’s day, Valentine’s day, wife’s birthday, daughter’s graduation from high school– They have been handled with aplomb. Flowers are expensive, but I feel like I’m getting what I pay for. The arrangements are beautiful and really last a long time.
I appreciate good quality and Fillmore Florist delivers.

Rules are rules, hours are hours, but *(@&%@(, I so love it when they’re bent out of necessity.
I popped in here on my way to meet my babypop at SPQR. I had the urge to get her flowers — if you knew her, and dated her, you would, too.
As I walked in, close to 7:30 on a Tuesday, I noticed the shopkeeper looking like he was wrapping things up. I asked peevishly if he was still open. He chuckled, and asked me what I wanted.
I later found out, thanks to his telling me, that he was supposed to have closed at 7. I thanked him profusely, and he seemed to shrug it off as no problem.
The world needs more amazing people like this man.

This started out very badly. I came with my own vase, which caused immediate scornful looks. After choosing what I thought to be a nice selection, I was chastised for the amount of flowers I wanted to put in the vase– and I quote– «It will look ridiculous with only THAT in there.»
I was mildly irritated. All I was trying to do was brighten someone’s day, not win a prize for artful arrangement. It was even suggested I just give the vase separately, and the flowers wrapped in paper so the person receiving the flowers could decide for themselves how ridiculous it would look.
Really?
I handed over my «meager» selection of fleurs to the man at the front. I told him I was on a budget and suddenly his eyes softened. He realized I wasn’t trying to match his arranging prowess and there was a moment of pure understanding there.
Fred took my vase in the back and came back with an arrangement so pretty I almost cried. He used scraps and cuttings from the floor to create a really stunning bouquet that looked so good in the vase I didn’t even care that he charged me 8 extra dollars for it. For 24 dollars, I got a 75-​dollar visual and it erased all traces of how our encounter had started.
Thank you Fred for your spectacular craft. It was enjoyed by every person who saw me walking it down Fillmore, especially the main recipient.
The original flower power!