Eileen Fisher

I have to agree with all the patrons who have left negative remarks about the employees who work at the store. I usually don’t give too much energy to store attendants but when they remark upon my zip code of my credit card, I think you are crossing a line. Please stick to helping pick out sizes and ringing up at the cash register. These are older ladies who should know better but they apparently do not.

EF has great quality and good styling. The people at the Fillmore store have always been helpful to me.

So I had taken a trip to La Med for some takeout and of later found I was missing my CC. After canceling all my cards I get a letter in the mail with my handwritten name on it. Whaaat? It was a sweet note from Maureen telling me they had my ID. Who does that anymore? Classy ladies and cuter clothes than I would’ve expected. The whole experience was similar to Nordstrom’s; honest, personalized and intelligent. And I like Nordstrom’s. ;) Thank you so much Maureen –well done!!!

I love Eileen Fisher and her commitment to the environment, fair trade, and organic fibers. The clothes are easy, simple and clean. What does upset me is how easily these clothes end up with snags and holes simply by wearing them. Why spend a small fortune on a sweater to have this happen? A target sweater may hold up better.

I recently moved to SF from the east coast. I have been a regular Eileen Fisher customer for years. After reading Ann F.‘s review dated October 1, I was reluctant to go into the Pac Hgts. shop as my first order of business was to «recycle» some items I am no longer wearing. I thought I was going to be greeted with a snub since I wasn’t sure I was in the mood to purchase anything. Well, my experience could NOT have been more different than Ann’s. Don’t know what her problem was that day, but I was very warmly greeted this morning and received outstanding personal attention. Liz was the one who helped me! She was an attentive listener, was very, very familiar with her stock and how to pull a look together, and she was also eager to take a minute to share a bit about the company’s «green agenda» and the recycling process. It IS a part of the EF story that I have been impressed with as well. Anyway, after looking through the racks in a leisurely fashion, I found myself drawn towards a cute piece, but wasn’t sure how to wear it to the best effect. When asked for help, Liz jumped right in and chose a layering piece for me that sealed the deal. I was NOT the only customer in the shop this morning and I never felt neglected for one minute. Liz was cheerfully juggling a lot of balls and doing it well. Also, she has a very good eye and helped me decide which of two sizes was the better fit. I am on occasion unsure. She is very quick and confident. I look forward to working with her again on my next visit.
Sorry, Ann. YOU must have been having the off day. It happens. Perhaps you’re more needy/​shy than most and you are reluctant to be the first to make eye contact and say hello! Little things can make a big difference in your interaction with others. Good luck in your next shopping adventure.

I don’t know why a couple of the reviewers find the «shop girls» working here friendly. Must have been a «good» day! Every time I have been in here, they are extremely snooty and barely look up when you walk in, especially Liz. She’s the worse! My friends and I have walked in here numerous times and always get the same reception… they are always at their computers or doing «paper work» and rarely look up. Are they that bored with their jobs? Apparently so… they need to move on. But to where I don’t know. Apparently they aren’t qualified for anything better than standing behind a counter. I’m done going in here… never do buy anything because of their chilling attitude. DONE!!!

I don’t shop EF very often, but I have a few pieces that I absolutely adore. I went into the Flatiron store looking for a dress I saw online. The entire experience was the epitome of excellent customer service. Liz, who helped me, made sure I walked out of that store happy. I kind of thought this no longer existed in NYC.
I got the dress, it’s stunning, but I’m not surprised. Liz, I’ll be coming in more often now…

I love Eileen Fisher Clothing. Not all of it but there are always a few peices each collection I adore. A friend and I were shopping Fillmore Street yesterday and I asked to pop into EF. We were immediately greeted with friendly, happy girls. They were willing to help if need be just mostly let us look around. I bought a pair of pants and made my friend try on a beautiful dress. We left the store and both commented on how friendly everyone was… I will make the trip to SF just for this store!

I have never been in this store, but I love Vince, and Google sent me a link for tops that are similar. Beautiful, classy, and timeless. What’s with all the snarky comments? I guess you like the cheap fall-​apart junk in the mall stores??? For the record, I am not plus size either. I am 5’2″, 110 lbs and buff. I like classy clothes that skim my body without looking trashy, showing off some, but not everything. Further, I laughed when I saw the post-​menopausal comments. You must have blinders on because most of the women on the streets under 40 I see have muffin tops and are smushed into their overflowing jeans. They are gross, and I can’t wait til they hit 40. Just keep on drinking and eating junk food. I am way past menopause, 64, still very attractive, a successful attorney, and you snarky ladies are clueless. Men still look at me, and my boyfriend is 16 years younger, 6’5″ and gorgeous. You don’t know what you are talking about.

Beware of buying clothes from EF online. You can find better deals from other retailers on same items. Recently saw a winter coat from EF online for $ 400. Another high end retailer selling same coat for $ 100 less.
EF will not price match!!! Crazy.

Okay plus size woman! Crack open your wallet and enjoy spending your money on some very fashionable clothing. Love the fold over maxi skirt. Very flattering. The slacks fit beautifully! I also bought the cascading long coat, very chic. I feel like a million bucks when I wear my Eileen Fisher.
All the employees were very helpful.

I visit the EF store for the first time and I agree with the other writers about the staff are a bit snotty but the reason I am writing is that the items on– line are priced cheaper than visiting the store just an FYI.

I have gone in here several time to purchase gifts for my mom. The store is very nice and the clothes are good quality. However, this review is for this particular store and its personnel. The people here who have a serious attitude. Like M.A.C. cosmetics. This is a down-​to-​earth company with admirable business practices. They should not have snotty employees. Three out of four people that I have dealt with there have been awful. My mother ordered several items online and we went to return a few at the store. The EF employee acted as though we were trying to get away with something. Ordinarily, we would have walked around after the return and bought a couple more EF items. Not this time! I recommend ordering online. Plus, online you can usually find a coupon for a decent discount.

Excellent quality and newly updated styles that are not in the least matronly or boring by themselves, and which can be jazzed up to look positively trendy. I get appreciative remarks when I wear their cigarette jeans and washable wool trousers — they fit beautifully (I’m a petite small, and they’re even the right length, which almost never is the case). The salespeople are wonderful, young and old, and the merchandise is meant to mix and match, which it does nicely and becomingly. It’s a little pricey here and there, but nothing like NM or Saks or Bloomie’s. I live nearby, and am a huge fan, as is my daughter, and her friends. Everyone in the shop is helpful, kind, truthful and very easy with whom to work — no hard sell here, just a «I like it» or «I don’t like it» when I ask for opinions. Easy, chic and fun things — you have to know what suits your body if you’re small like me or you might be overwhelmed by some cuts, but on the whole, I think they’re great.

Two days ago I was lunching with a friend who is is super fashionista. She was wearing an adorable tuxedo style jacket that is lightweight, black and perf for SF summer. I tried hers on and fell in love… imagine my shock when I saw the label was Eileen Fisher. To me, a brand and style for women 60+. Color me wrong.
So I called the store the next day and described the jacket as well as her size (xs) that was a bit big on me… did they carry smaller? Indeed, and they put a Petite Small and Petite Petite on hold for two days in case I couldn’t make it down during the week; if I rang, they’d continue the hold. As we all know, I adore customer service.
Went in today to try on and pick up my new jacket and the service was wonderful; they steamed the jacket so it would be crisp and went along with me trying to decide betw. the two sizes. They put my jacket in a garment bag as not to dirty on my ride home, and wished me a nice day upon leaving. No idle chit-​chat (was in a shop this week that the salesgirl acted like my best friend… so annoying) but professional and kind.
4 stars because this is my first experience in this store but if they continue to carry these super cute things plus offer thoughtful customer service to me, they are goin up to 5!!!

First, before I talk about the store, I agree with one of the reviewers when she said enough with the «postmenopausal» comments. Most of us will go through menopause at one point or another… and did you know that even women as young as 25 go through menopause too? Stop with the negative attitude towards women of all shape, color, stretch marks, wrinkles, and all… and try be more positive/​encouraging instead! We need all the love & kindness we can get from each other! Remove the oppression against others… labeling people like that is like a form of bullying… do you honestly want to be that kind of person & do you want your kids/​nieces/​nephews/​other kids pick up cues from how you talk & become bullies themselves? (I work with youth, bullying is obviously a big issue among them… I’ll stop my ranting now! Just wanted you to have some food for thought!)
While Eileen Fisher may not be for everyone, I think the clothes are definitely beautiful and they carry a good range of sizes too, which is a plus. Like any store, I had to try on different pieces & sizes before finding the right ones that work well with my body… and Eileen Fisher’s stuff flows very beautifully & looks as if it’s tailored to fit my body. For a private store (meaning there are a few of her stores around), the prices are pretty average to me… especially when the stuff is made of organic & finer fabrics/​materials that are expensive to buy but worth having because of the durability. I hate dry cleaners (half of my EF clothes need to be dry cleaned) but on EF’s website, it explains in simple steps how you can wash it at home without going to the dry cleaner.
EF is constantly changing with the times & lately the store has been targeting the younger crowd so they can enjoy it too… I think it’s great that anyone from high school age to older can wear EF’s clothes. EF’s system of mixing & matching is clever too… it’s a system that’s been around for ages but not many designers follow it and once you discover it, you start to realize how convenient it is for your lifestyle especially when it changes with you throughout the years AND on top of that lasts a long time because of good quality materials & shapes that hold up well. You can buy a EF top in your 20s during a time you were into a certain style (perhaps punk/​rock?) and then when you hit your 30s and change your style (to something like boho chic), your EF top will still go well with everything while at the same time it still looks as new as the day you bought it. That’s what makes EF really cool. At least I think so.
The reason I’m giving it 4 stars is because although EF carries plus-​sizes, not all stores carry them (so far only the outlets carry them)…which means there are not many places for plus-​size women to try them on in person. That’s how it is with most stores anyway… I’m still glad EF makes clothes for plus-​sizers regardless!
I mix my EF with accessories from Betsey Johnson, Kenneth Cole & cool stuff from
or thrift store finds (I have a weakness for costume jewelry)…they all look great together! One of the reviewers is right, people compliment me on how I look in EF’s clothes often! My bf’s mom wears EF (she’s the one who got me hooked!) and she looks so good in them even if we have different styles… so it can work for anyone, methinks!
The salesperson who helped me (I didn’t catch her name argh!) was very sweet and accommodating… I’m profoundly deaf and she worked with me really well to make sure communication was accessible & smooth for me. I love it when people learn how to work together like that!
Even though I work for a NPO and can’t really afford EF’s stuff all the time, I still enjoy going there from time to time and her stuff have remained in my closet for a long time rather than end up being donated to a local thrift store.

Can’t shop here more than once, maybe twice a year due to the exorbitant pricing but some of the cuts & fabrics are fantastic! Most of the saleswomen are helpful.
However, Michele is very helpful & sweet!

Prices are outrageous and none of the clothes fit me like they should.
But, they do have vanity sizing (a ¹⁰⁄₁₂ translates to their medium, I believe), which always makes me leave with a smile.
I’m writing this review to stick up for the saleswomen.
After what I read on Unilocal,I went into the store expecting vipers, and instead got a very sweet, non-​judgmental YOUNG lady to help me out.
So, yea, they’re not all post-​menopausal demons in there.
I’m just sayin.

Always enjoy the Eileen Fisher clothes, stores and everything about it. The San Francisco store is an enjoyable experience with lovely women working there, helpful and good customer service. This store makes shopping fun again. Just received a sweater that I ordered during their event… arrived super fast, thank you note, receipt and even a small gift from the event. Simply the best!

Ladies, we all know that someday in a post-​menopausal funk, we will be prone to packing on the pounds. Look at all those Italian grandmas shrouded in black — once they were hot looking babes, but time and tortellini will eventually catch up to you.
Knowing all that, why age yourself early and shop at Eileen Fisher? Yes, the quality is good. And yes, from personal experience I can say that regular sized Eileen Fisher is so stretchy that it makes for excellent maternity clothing. But let’s be honest: When you wear washable wool pants or drapey sweaters or crêpe-​y anything with lots of wrinkles that you think are hiding your problem areas, but are really just acting like a set of accordion doors around those areas — what you are really saying is «I Give Up.» I give up. No more gym, no more yoga, no more saying no to bread. I give up. Just give me a trapeze cut sweater in a shaker knit so I can hide behind 20 spools of yarn because I am not working out and I am not giving up grande frappuccinos with the whipped cream.
We can do better than this my friends. Until you hit the age where you prefer the comfort of Reebok over Rodarte, walk on by. There’s a better look for you out there. You just need to work to find it.