Clifford A Lee, OD

I echo the sentiment of some other reviewers: Dr. Lee is the first optometrist who actually took a good amount of time to explain to me what was going on with my eyes. He spent over an hour with me; I’ve never experienced such comprehensive health care, in optometry or otherwise.

Sorry I need to take one star off after some poor treatment by Mike at the counter the past few months. The things he said made me uncomfortable as a customer and as a person.
First encounter was when I picked up my last prescription glasses. I tried to ask for explanation of some general terms printed on my receipt. The first thing he did was to ask me back questions: «Did the person who helped you order not explain things to you? Who placed the order for you?» I felt like I shouldn’t ask any questions because I should have had everything clarified once and for all the first time. While his other colleagues were also standing at the counter, I felt I was put on the spot to tell him who to blame for not explaining things last time. In fact, his colleague (Liz) who helped me order answered all my questions nicely and was always courteous, but I just wanted further information this time.
Next, I explained to him I wanted to understand things more because I also got glasses from out of the country and wanted to compare the terms used. During the conversation he told me their shop made the highest quality of this and that, not like what «you might get in some third world countries». I was offended as this reference implied that I was from or connected to some third world countries, while I never mentioned which countries I’d been to.
At the end, I asked if he could give me a box to carry my new glasses, which I didn’t want to put on right away to drive home. He refused by saying, «you didn’t buy the frame here; you already got a box when you bought it». He’s right, although the shop charged about $ 900 for the lenses (mostly covered by insurance), I didn’t spend another $ 900 on their frame to deserve some simple box or bag to carry my glasses away.
There was a second encounter at the shop recently and I again felt put down by his words and attitude. I might need to explore going to a different shop because I dread having to interact with him and feeling low again.
I’d still recommend this place to my friends because the doctors are excellent, 5 star professionals and the majority of the employees are wonderful.

I rarely need an eye doctor, but awoke one morning with a horribly swollen eye that didn’t feel like typical pink eye.
Dr. Lee squeezed me in at the last minute, answered all of my questions, and even followed up 3 days later with a phone call (as he promised he would).
All around Dr. Lee is a wonderful eye doctor I would recommend to all!

I became a patient of Dr. Lee’s at Invision Optometry earlier this year. When I went to my first appointment, and noticed the hundreds of file folders for other patients, I just assumed he’d look at my eyes, fill my contact prescription, and send me on my way. I was wrong!
Dr. Lee is the first optometrist who actually took a good amount of time to explain to me what was going on with my eyes. He gave me tips to relieve the redness and dryness I experience from contacts, and explained environmental hazards to my eyes– namely horrible allergens. I must have spent 30 – 40 minutes in the eye exam. He was very knowledgeable, friendly, and truly concerned about my well-​being. This appointment was back in March.
It is now the end of June and last week I had a minor eye «emergency.» For a few days, my left eye was watering, red, and in horrible pain! I called to see if I could get in to see Dr. Lee right away. Francisco in the front office quickly found me a time slot, and I was in to see the doctor. Dr. Lee brought me in and listened to my ailments. He then took the time to examine my eye, and it turns out I had an abrasion on my left eye. He suspected something became caught under my eyelid, and caused continual rubbing and scratching. He wrote me a prescription, and suggested I wear glasses for a few days. He even said he’d call in a few days to check on my progress. What a great doctor! Plus, with my insurance, this emergency visit cost me only $ 5.
I am now happily writing this review while wearing my glasses. It’s been two days, and my eye is pain-​free. A few months ago I sent out an email to all my friends in the city asking for an optometrist recommendation. Two of my friends are patients at Dr. Lee’s office. One sees Edna, his wife, and one is a patient of his. They both raved about the practice. I am so glad I made the decision to become a patient at Invision.
Oh, and I have to also mention the friendliness of the front office staff. Francisco was especially kind and helpful when I tried to schedule my surprise visit. Thanks to everyone at Invision!

Dr. Clifford told me that everyone is «awesome». So is he. It has been years since a doctor took that much time and paid that much attention to the health of my eyes. Thanks!

Dr. Lee informed me yesterday I am cross-​eyed. Now why did I have to go to an optometrist to learn this — why didn’t any of you tell me?!?
Seriously, I made an appointment to see Dr. Lee through Invision Optometry to update my glasses prescription and get just a general check-​up. Eye doctors are just about the only health professionals that I see on a regular basis — mostly because I would be blind otherwise. Dr. Lee took my minor comment about squinting and tracked it down to a form of eyestrain that makes me — well — cross-​eyed. And here I thought I was just getting in touch with my inner Siamese cat.
I enjoyed his personable, thorough approach and his tenacity. Definitely one of the more pleasant doctor visits I’ve had.

«I have been a client and patient of Invision Optometry for almost ten years now. The Doctors Lee (husband and wife team) are both fantastic. They are very thorough in their exam, and also make you comfortable. The staff is friendly and can always help you find a good fit. The shop stocks a great selection of frames from edgy/​but still OK for a banker to way-​out-​there pop star! Pricey, but a great way to cash out the remaining balance on your health care reimbursement account. Come for the selection, but stay for the excellent medical care.»