Cartridge Innovation

Stopped by Lakeshore Plaza today looking for Cartridge Innovation… not there! I called and they have closed their physical storefront. They now only do toner — not ink.

The man working there was a complete liar and just took $ 75 from me.
I went in earlier today to buy their refilled, refurbished ink cartidges. I asked him about their return policy, he told me that if I had any problens, I could return them for a full refund.
I brought the cartidges home and installed them into my printer and they werent being recognized, so after buying a new printer and coming back to return the cartidges, he refused to give me a refund because they were opened. Just a couple hours before, he told me if I ran into any problems, I could get a full refund, how am I supposed to run into any problems without opening the cartidges? It doesnt even make sense.
The guy was nice, but I really dont like being taken advantage of by someone who wants to make a quick buck. Im not coming back here ever again.

Ran out of printer ink and needed to pick up some more without breaking the bank. Is there any liquid more expensive? It was easy, they were able to help me find what I needed and get me out within 5 minutes. Anytime I need ink for my printer I am going here!

Very knowledgeable, excellent customer service and great selection! I will definitely recommend to anyone looking for printer supplies.

This is an awesome establishment! As a broke college student, only having to pay 20 bucks for printer ink is beyond a steal. I came in after reading their stellar reviews on Unilocal and was not disappointed. I purchased two refilled ink cartridges, and when I got home, one of them wasn’t working (I actually think it was printer just being a brat). I gave Cartridge Innovations a call and they told me to come by and they’d happily replace it. They did, so here I am, giving them a great review.

+ Very nice and friendly staff
+ Convenient location close to my Apt
+ Recycle old used ink cartridges
-/​+ It is a little pricey, but quality of service makes up for it.

Great little local shop. I had a problem with one of their cartridges, and they exchanged it with out any kind of problems. I didn’t have a receipt or anything, but they saw that it hadn’t been used, and they told me they stand by their product. So support a local business and check these guys out.

These guys have saved me money with their refurbished cartridges! The staff couldn’t be nicer, and you’ll be amazed at the price tags compared to the usual suspects (Office Depot, Walgreens, etc). They also recycle your empty cartridges for you.

Cartridge Innovation is the best place to get ink or toner cartridges for your printers. Your printer suddenly run out of ink when you need to print out some very important documents? No need to stress out, make a run to Cartridge Innovation at Lakeshore Plaza.
Overall, positive experiences at this store. I am definitely coming here again if I need additional ink cartridges. They also recycle your old cartridges for you.
2÷3÷2012
I’ve been coming here to recycle my ink cartridges and get refurbished ones since October 2011. Since I started coming here, the ink cartridges I put into my printer work like new ones. They last long so I like it! Cartridge Innovation is very suitable for students, pricing on ink and toner cartridges are very reasonable. This really make a lot of sense of financially and economically. Next time I need to recycle my ink cartridges and get additional cartridges for my printer, I’m coming here. The owners are very nice, friendly, professional and knowledgeable.
Feel free to read this review and check it out. Better yet, you can also recommend your family, friends, classmates, professors and colleagues to come here if they are looking for a place to buy ink and toner cartridges at affordable prices.

I became a customer of Cartridge Innovation last month and couldn’t be happier with the products, prices and service. I needed two hard-​to-​find laser cartridges and CI had them in stock and ready to be picked up for $ 80 less than I could find them online. Highly recommended!

I have to print out a paper and my resume/​cover letter for a super important internship. The night before, my printer runs out of ink.
So I Unilocal the closest place where I can find ink. I read some reviews, visited their website, and decided to go there first thing in the morning the next day.
I wait outside at exactly 10am. No one is there. I’m freaking out, I need everything ready by 12, and I still haven’t showered. (I just threw on my PJ’s and ran out the door.)
The owner gets there about 10 minutes late, he seems like a 40-​something year old asian man. He sees me and smiles, «sorry for keeping you waiting» He quickly sets up, and I give him my old ink cartridges. He shows me a special deal where the ink cartridge holds up to 3 times the amount of ink but he sells it at the price of 2 ink cartridges.
Really good customer service. I will be back when my ink runs out again.

Printer cartridges — boring, unimportant but expensive little suckers. Well, wait till you have one break inside your printer and ruin a good piece of furniture, as happened to a friend once. You spend hard-​earned dollars on a new printer and you want to rest assured the place you get your refurbs is reputable:
Cartridge Innovations
Cartridge Innovations is a nice place, with a decent selection for a layperson. It doesn’t sell printers or printer parts but the refurb cartridge prices are comparable to Office Max/​Depot stores’ new cartridges — that is, lower. What I used to get for $ 55 at Office Max I now get in refurbs at C.I. that are good enough to put in new printers, last longer, and are cheaper. I live equidistant between Cartridge Innovations and Office Max, but unless I need boxes or other office supplies, I go to my friends at Cartridge Innovations.
Most the workers there know their business, and one of them worked at one of the biggest printer companies in the country, so knows his printer engines, the quality game, and other good stuff.
Yet it’s a Mom/​Pop operation that offers very professional and courteous service. It’s bright, very, very clean-​looking, organized, and nicely laid out.
Terrific staff — all except for one, who’s just annoying. The members of the core family are super-​nice, communicate competently and intelligently — in person or over the phone. I think it’s important for businesses to use phones correctly with customers. One benefit of dealing with small businesses over the big franchises is the delivery of quick, accurate information over the phone versus annoying voice-​interactive systems that go in circles while playing mind-​numbing music, and transfer you from moron to moron. Since C.I. is small, you are able to speed-​dial them, and head to their store within minutes.
They’re off to the right side as you enter Lakeshore Plaza, on the 2d floor above the pet store, tucked away in a little quiet part of that shopping mall with no crowds. I think this is a family laden with good karma, and as you leave the store, gazing at the nice little view, you will have a good feeling. Park outside on Sloat, about 100 or so feet away from their shop, and avoid the drivers in the Lakeshore lot, who should get tickets for going too much under the limit. And if you’re feeling patriotic I think you can visit the U.S. Army recruitment center on the second floor too.
:-)

Very nice people and they honor their warranty but, I have had to take them up on it a few to many times to give them a higher review. From completely dead carts to carts that stopped working after a few pages. The cartridges are low quality but, all these refills are.
They are also considerably more expensive then buying refilled carts online. At least twice as expensive and sometimes more depending on what it is. It is a good alternative to a full retail office store if you are in a bind though and can’t wait for shipping. A situation I have found myself in more then once.
If your in a jam head here. If you can plan ahead order online and save money.

I have used this company for several years to not only save substantially on printer cartridges, but for advice on what printers to buy, and exceptional (free) phone support when something goes wrong. When I first started doing business with them my outlays on color cartridges was outrageous. They counseled me to buy an additional very inexpensive laser jet non-​color printer — which they supplied at an Internet-​like attractive price. They cover all of my business needs in this area promptly with free deliveries, and personal, caring concern for saving me money. I have no need to go to the impersonal Internet for printer and cartridge needs. Highly recommended!

I’ve been buying cartridges from Chun and Cartridge Innovations for over three years. The prices are amazing and I really enjoy the staff. I’ve recommend them to countless clients too. Chun just offered advice on a new printer, again they are just the greatest thing since sliced bread.

Totally agree with Court L. below.
They are cheaper than shall I say… Cartridge Wxxxd refills, and they give a 100% guarantee on factory sealed aftermarket cartridges. The young lady working there was very nice, friendly, knowledgeable, intelligent, and intelligible.
I would go out of my way to go there again.

Oh man, this simply IS the place to purchase all printer-​related goods. Cartridge Innovations is definitely cheaper than going to one of those national big box chains to purchase a brand name cartridge.
The staff are very friendly and are always available to help out even when you do not know too much about your printer.
Did I mention that there was a student’s discount?
(students are always printing so much…)

Yes, yes, yes! I agree with the five-​star rating for Cartridge Innovations – the staff is so helpful and knowledgeable, and they have always had the kind of cartridges I needed. Much less expensive and much more pleasant than those big-​box office supply stores! And they even delivered a replacement item to me when I’d purchased the wrong color cartridge (totally my bad) and was in a rush to get an important printing project done! You can’t top THAT for great service!
Thumbs up (all of them) for our Lakeshore ink cartridge store!

My mom told me about this place this morning and I just went by. I brought my old cartridge in and got $ 2 bucks for it, the new one was only $ 16, and I talked to one of the owners a little bit about the process of testing and refilling the cartridges. I’m so used to going to a mega store like BestBuy and knowing I’m going to get screwed, looking all over for what I need, then standing in line like a schmuck. I like this place a lot. If any of you Unilocalers have printers attached to your computers, you ought to know about this place. You can walk right in, say «I need one of these» and they trade you a full for your empty.
And a little trick about lakeshore plaza: This is the worst designed parking lot history, mostly because it’s so hard to get in and out. Do yourself a favor and go in the back entrance and park behind the Big 5 where I worked in highschool.

Cheaper than typical office supply places.
Recycles old cartridges. (Really do you care if your ink cartridge is recycled or not, it’s not like you look at it all day, it’s inside the printer!)
If you order over $ 50 they deliver for free. So just stock up at one time and they’ll bring it to you.
Also the staff is SUPER helpful, I called frantic at 6:25pm to see if they had cartridges, and they did, and they stayed open past closing so I could run down to their store and get some so that I could print up stuff for work. Maria and the young lady with here were beyond helpful.
Much more convenient in my mind than running to Serramonte’s Office Depot…(traffic, parking, crowds). To me Lakeshore Plaza is much easier to deal with. Especially since there are no other office supply stores nearby to the West Portal area other than David Copperfields, and I don’t think they carry this stuff.
I am a fan for life!