Gamestop

I’m writing about the cricket wireless service offered at this GameStop. If you need to purchase a sim card I highly recommend this store as they charge the same price as online unlike another cricket place that charged double. If you’re a current customer they will activate it for free or its $ 25 for activation which some stores will try to charge you even if you are an existing customer. They made sure my phone worked by calling out and calling my phone to ensure activation! Would come here for all my future cricket needs.

Came here recently to get a game for a Christmas gift and it was fine!
I have actually been coming to this particular Gamestop for over 5 years. I have seen the carousel of associates and mangers come and go here as well. There must be some unbalance because it seems like every couple of months this place has a new staff but whatever. As long as they have what I need, GAMES, that is all that matters!
Was looking for an awesome PS4 game for my brother in law for Christmas and I found it. It was rather easy considering he loves games with explosions, bombs, grenades, and lots and lots of GUNS!
There was an associate that came over asked if I needed any help and informed me of the sale that was currently going on that day. Afterwards I grabbed the game I was looking for and bought it.
Fairly simple process and easy checkout. Nonsense during my time here. Just very deliberate.
#justalright

Cannot say nothing but good things about this location. Staff are knowledgable and friendly.
Zach was able to help transfer an old balance gift card to a new one in no time. Thank you for the excellent customer service. I will definitely be back here for my gaming needs!

The store itself is a good place. Lots of games. However, whoever the, I guess manager is there, an older Asian man, has a very disrespectful attitude. I went there with questions and he had a tone as if I was asking a dumb question and making gesture that felt belittling in a way. Other than him, the other people apart of the staff are great. He just needs to check his tone and not show that he doesn’t hate his job.

Thank you Garvin! My 11 year old and I received really phenomenal service today and Garvin was really busy, we waited in line for help and Garvin was patient and extremely helpful.
We both really appreciated the help, thank you so much.

I go to this GameStop a lot. I never have any problems, but when a business says that they open at 10am they should be open at 10am. Not 10:15. Not a huge deal, but something that should be looked at

Most Gamestops suck. The lines take forever even though there could be only 2 people in line. Reason for that is that the workers have to say all their line that involve pre-​ordering and trading in. And most of these employees are socially awkward in my opinion. They seem to not know when to stop talking. Certain customers just wanna buy something and leave. They don’t wanna hear employees opinions on certain games unless the customers themselves ask. Usually costumers don’t. Anyway, enough ranting about GS employees. This particular Gamestop was pretty nice however. Staff didn’t force any pre-​orders or trade-​ins down my throat. Nor did they give their opinions on gaming. These guys were nice and very helpful when I asked for it.

Great place right by the house didn’t catch the guys name but he was nice enough to give me his own copy of the game that was already sold out. Made my night

Ever since new employees, I don’t know when but few years back, this was a 2 star GameStop. That tall guy is polite and professional.
Unfortunate the store is small and feels jammed. Customer service makes up for that, business must be slow because people use eBay or go to target etc instead.
Garvin is a really cool dude, helps you out with information but not excessively. Professional, nice and positive attitude. Wish them the best with business.

Matthew is super helpful and patient. Bought a pre-​owned Wii U and some pre-​owned games. Great fun!
This store is not crowded so you can get your questions answered without feeling rushed.

I enjoy this Gamestop. Sure, there’s one a mile away in the mall, but it seems like everyone would go to that one. This gamestop always seems to be empty, so there’s probably a lot of items in stock. Also, it forces them to pay more attention to you if you need help with anything. This one is bigger as well and right next to a quizznoes and ono’s! I feel like this is more convenient because there’s more parking and easier access as opposed to the one in the mall, where you’d have to find parking and walk up to the second floor.
People say the workers aren’t nice, but they’ve been alright to me. They don’t tend to ask if you need any help. It’s more you approaching them.

This Gamestop doesn’t get the amount of credit that it deserves. The store opens at 10am which is an hour earlier then most of the stores at Lakeshore, and the workers there are very friendly. This store doesn’t get as many customers as the one at Stonestown (Which is less than a mile away) therefore giving you the highest possibility to have your product in stock.
Overall, this is my neighborhood Gamestop and whenever I go here, I come out satisfied with a new game or just some new information on sales and releases. Just don’t be shy to ask the workers for help and you’ll enjoy this welcoming Gamestop. Not to mention that I got my PS3 a while back and the currently SOLD OUT PS4 at this Gamestop as well.

My new local gamestop. Always great guys who work there and offer solid gaming advice and products. You guys rule!

I went in earlier today (tried to do a late check in on here but not letting me.). I traded in madden 08 and gta iv and only git $ 9. Ok no prob but they charged a $ 2 fee cuz I got the game refurbrished. Well played flipping that back on us gamestop well played lol all good I got my ps2 and gta san andreas just gotta find my memory card. Haha the one in westlake closer ill just go there or serramonte

This GameStop location rocks. I have found a lot of video games here and video game accessories.

I don’t often go to this gamestop for one reason. Their customer service sucks. The last time I went in I was looking for a game that hadn’t been released yet, so I wanted some information on it. I was also looking around for some obscure ps2 games. I asked this young guy working behind the counter if he knew of the games I was looking for. He looked at me like I was stupid and straight out said «No,» with an extremely bitchy attitude. So I just kind of shrugged it off. I then asked if he could look up a few games for me since I was looking for ps2 games (that are cluttered and out of order). He sighed heavily and rolled his eyes as if I was inconveniencing him. This guy literally made me hate gamestop employees. WTF Sloat gamestop hiring manager?
This is not to say that all gamestop employees are elitist nerds with chips on their shoulders. Some are extremely nice, but this guy was a total dick.

They sell videogames, new and used. You can go in and geek out and talk about the latest and greatest with their staff. They’ll buy your old crap games and sell them to some other sucker.
It’s a Gamestop — nothing special or spectacular about it, but they sell new and used games, usually at decent prices, and they’re my go to for 360 and Wii games when I feel like acting younger than I am.
Good times!

Came here to find the game and according to the gamestop site, they said that it should be in on May 25^th. I went to gamestop on the 28^th to look for it. When to the DS section and couldn’t locate the game.
So I went to the counter and this middle-​age balding guy (I dislike him and you will see why as you read on) was at the counter talking to a kid about something, so I waited. When the kid finally finished, I went up to ask him if they had the game… I told him the name and i guess he didnt hear me the first time cause he said «what”(with some pissy attitude) So i had to repeat myself. Then he looked into the system and just said «we don’t have it.» I looked at him for a while, thinking that he might look to see if other stores had it, but he just stared at me, until i asked him to see if other stores had it. Then he started going on about how the game is not made by a big brand so it may not come out on the exact date.(he did not say this nicely… he sounded stuckup and snobby) I said «thanks» and left…
But I cannot believe this person! hella rude, inconsiderate, don’t even bother with «Let me see if other stores have it.» He just irritates me, sounding all high and mighty.
I give FIVE STAR to this place because I had a good experience when my bf and me came here to get my DS. THAT worker was considerate and sweet and waited for me to decide what color and type of DS i wanted.
BUT I SUBTRACT THREE cause of that rude guy really irritated me.

Gamestop gets a really bad rap (deservedly so) for being an inferior way of buying new games, selling used games, and then buying used games for prices that are a bit unfair. That’s the price of doing business as a brick and mortar company.
That being said, the staff here is pretty cool and I was able to play a demo for over an hour last night without being hassled at all.
I ended up pre-​ordering Resident Evil 5 because I got a warm fuzzy feeling from the staff.

the workers are such asses, never helpful, gave me shady looks when I am buying used games and when I return it. They would be piss off
bad business