1 star for the quality of the boots, 1 star for the look of the boots. This is from the ONLINEWEBSITE, I never went to that store, so I am rating the ONLINE company : Customer service is not good, 2 weeks to receive my order and guess what? They sent the wrong color! Now they try to convince me to keep the wrong color, a nice khaki green, I wanted brown, I refuse and ask for a return label. Got it but then they tell me they don’t have my size in stock. It comes from France it can take several weeks. Big snow storm in NY, have no boots. For $ 250 of rain/snow boots, this is not acceptable. Last time I order from and I will make sure no one around me buys from them.
Jennifer C.
Classificação do local: 5 San Francisco, CA
I just received my fabulous Aigle Boots from the wonderful people at CaliEagle. What are Aigle boots, you ask? They are the most fabulous rubber rain boots that a gal(or guy) could have! The are super European(chic, yet comfortable). My husband has had his Aigle boots for years. The are specially made with natural rubber which make the boots super resilient and VERY comfortable. CaliEagle is basically an on-line operation, but I learned that you can pick up your boots at their warehouse(on Pennsylvania) if you are local. Apparently they are the official US Aigle Boots distributor. The customer service is excellent. I spoke with an Olivier and met with Carmen. Both were very friendly, and accommodating to my needs. Olivier informed me that I would likely need the size 40(9 in US sizes), not the 41 I had ordered(because I thought I would wear thick socks). Luckily, he had a pair of 40 in stock, and told me that I would be able to try on both sizes and take home the pair that fit best. I ended up picking up my boots at the warehouse– actually in front of the warehouse! Carmen had my boots in the back of her SUV, and in my gym gear I was able to try on the 40 and 41. Olivier was right; I ended up with the 40! After a rainy weekend with my new rubber boots, I have happy, dry feet! I will definitely return to CaliEagle for my next pair of boots! Oh yes– I ordered the Chantebelle model. Next time I will either get the Bison ankle boot, or the black Glenan models.