Border Parking

I parked at Border Parking last night. I was told the lot closed at 2 AM when I checked in so I was beyond shocked when I received a text telling me I had to come get my car NOW.
I arrived at the lot a few minutes later in a cab to find it locked up. I called and texted the number and eventually this guy showed up. I was pretty irate and then it dawned on me: how did this guy get my number. I asked him and he said «oh I went through your car until I found something with your information»
HE. WENT. THROUGH. MY. CAR.
To top it all off, I has recently cleaned out my car and have no idea what he could have used.
He demanded more money for me to take my car while I immediately demanded my money back. Thankfully, I always keep a spare set of car keys with me for when I park valet, just in case. The situation escalated and ended in a ridiculous altercation with lots of physical bullshit: The guy eventually literally threw $ 20 in my face and fled.
I opened my phone later on my way home and the idiot had added me on Facebook…
Today I went through my car: cash is missing, wine is missing, and I still cannot figure out how he got my information. The lot still has my other car keys so this random terrifying guy has my keys and address so now I have to have my locks changed.
BEWARE THIS LOT.

this place is super shady. I would not recommend the monthly parking there. After a month of paid parking i decided to take my car elsewhere

I despise people that try to cheat people especially folks they think are tourists. I will not allow anyone to take advantage of me. This garage is run by criminals looking to fleece tourists and anyone that is afraid stand up to illegal bait and switch tactics.
Arrived at 6:35PM. Sign in front said $ 15.00 and we paid our $ 15.00. We came back in just short of 2 hours. The attendant said we needed to pay him $ 10 more. I asked what $ 15 got us. He said it didn’t matter, he said he told my husband the $ 15 was only good till 7:30 (less than an hour). I asked to see the posted rates. He said he didn’t have anything, we just needed to give him $ 10 more. I again asked him to look at the sign on the street, in front of the garage, that was still posted $ 15 and explain. No can do. I called SFPD and they said they would send a car. After more arguing, a swear word or two (oops, I let a couple of them fly), he told us God would know we cheated him (seriously?) and to just leave. We didn’t wait for the PD, but probably should have. This place is being run in an unethical manner. Do NOT park your car here.

This guy running this place is the rudest person I have ever met. He told me the place closes at 10 p.m. I said fine. I left my dinner early and ran to the lot and arrived at 9:58. No-​one in sight. Closed. I had to take a taxi home. The next day he wanted $ 20 for over night storage. This guy has a lot of nerve. only when I called the cops did he finally release my car. Please don’t not give this guy any business! I wouldn’t be he hides most of his cash from the IRS

Don’t park here! Or the one across the street! These guys are crooks. They cheated my husband out of an additional $ 5.00 on top of their flat rate of $ 10.00. Then they closed the garage early and tried to charge us the overnight fee of $ 50.00. While they talked to my husband I told them I would called the cops to discuss our dispute. As I was talking to the cops on the phone, they gave the keys to my husband but not after I put up a stink. Did I mention that I had to pay $ 30. for cab fare home. What crooks. Don’t park at either of these garages. You can find parking on the street if your patient.

$ 10 even if you’re just parking for, like, 45 minutes. Stupid.
Not the most friendly either.
Next time, I’ll just keep circling the neighborhood like a shark waiting to find street parking. Annoying yes, but it’ll cost me less than $ 10 in gas.

Short version: Items were stolen from my car. Do not park here.
I am so frustrated at myself for both being an idiot and not looking up parking garages on Unilocal first.
I was in town visiting a friend and couldn’t find any street parking despite driving around for 1 hour. I gave up and just drove to the closest parking garage to her house and asked to park overnight. This incident is entirely my fault for being scatterbrained and forgetting to take my GPS and iPod with me and leaving it in the glove compartment. They were missing when I came to claim my car the next morning. I highly doubt I’ll get any compensation for my loss, but I still plan on going through the necessary steps just because I want some kind of report indicating that this has happened. This review is just a warning to you all not to park here because someone in the staff is a thief, and to not be dumb like me and take your valuables with you wherever you choose to park.

Visitng my sister and parked at this garage. Come Sunday morning, my sister had to leave early for work, so I walk to garage. Bummer, doesn’t open until 10am, my bad, I’ll grab some tea at a local shop.
I go back at 10am and visit every 30 minutes in hopes of getting my car out garage purgatory and go home. By 11am there are about half a dozen other people waiting and just as frustrated as I am. Phone calls to the number on the sign go to voice mail and nobody calls me or the other waiting people back.
Around 11:30am, the workers straggle in. When asked about why they were over an hour late, they said the garage was under new membership and they had not changed sign. I said a piece of paper with the correct timing could be taped on. Staff member just shrugged shoulders.
I left very pissed off and still flip off the garage every time I drive by it.

Unfortunately, I am not able to leave negative stars. STAY AWAY from this parking garage. The attendant damaged our car, admitted damaging our car, and now the manager is avoiding our calls and letters.
We dropped our car off early one September holiday morning, and the attendant parked the car. When we went back later to pick the car, my husband reached out to tip the attendant. He said, ‘no, no, I damaged your car.’ He telephoned his manager, and my husband spoke with him by phone. The manager told him to leave our insurance card, assuring my husband that he would be in touch with our insurance. What a deceptive tactic. All calls and letters from our insurance company to Border Parking have been ignored.
Thereafter, the manager lied to us over the phone and lied to us when we went back to the garage a couple of weeks later trying to get more information. (We actually were able to determine who this manager was because the attendant had given us the manager’s cell phone number.) He tells us he does not know who the owner is! (Of course, the attendant is no longer there – no doubt fired.)
But really, who ‘Yelps’ a parking garage before they park? Probably no one. However, when you ‘Yelp’ Border Parking after they damage YOUR car, at least you will know you are not alone.

We all know parking in north beach is nasty. WELL, the company that owns border parking is even NASTIER! The family also owns Liberty, Tower Valet
Since, Border Parking has both sides of the street on 1636 and 1625 Powell Street in North Beach.
Guest parking rates are controlled by making one side slightly higher than the other.
They do this to create a «cheaper» parking fee (cheaper than the other side of the street) thereby filling the «cheaper» garage. Repeat the process on the other side of the street, 1625 Powell and you get 2 at/​over capacity garages.
This company is double dipping in north beach parking! They take Monthly parkers, Guest parking, and Valeting for the restaurants of North Beach. Come on now, that’s too much! They parallel park cars in 2 lines in front of the monthly parkers (parked side by side).
I am a monthly parker and this is my CURRENT situation. I have been parking at the 1636 Powell since 2005 and they do not DESERVE my loyalty.
Since they have changed ownership, and taken over the lot across the street, it has been HELL. I am ALWAYS blocked with a wall of valet and guest cars.
The workers are overworked, always tired, always in a bad mood.
This is the process when i want to use my car.
1. Go to my Car
2. honk for the one attendant who is working the whole garage.
3. wait 5 – 15 minutes for one attendant to move 3 – 10 cars out
4. Deal with rude looks from attendant.
This is the process for parking my car in garage.
1. Sit and wait for attendant.
2. Wait for attendant to move 1 – 4 cars.
3.Park
4. Deal with rude looks from attendant.
This is the waiting aspect of it, I’ve learned to deal with that and factor the time into my schedule.
ALL would be fine and dandy, but the owner/​manager: Mr. Zira is the rudest person I’ve ever met.
He is not focused on customer service and his employees sure don’t understand it.
He recently told me that I give him too many problems and that he will cancel my Parking because I’m causing him too many problems.
Here are the problems he’s referring to:
1. I refused to listen to his verbal request that I increase my pay form $ 250 to $ 350.
— Why would I voluntarily accept his verbal request to pay more if i’ve paid $ 250 since 2005. He is now charging my cc $ 300/​month as a «negotiated amount»
WHY?!
2.His garage space is not maintained — I slipped and fell down while walking down the driveway. I made a complaint to the employee working. Employees response was profane language.
3. His employees are not customer service centric. One used verbal profanities to attack me while speaking with me, as indicated in #3.
4. North Beach festival. He told me to park across the street at his other lot and leave my key with them.
Why? to get my car scratched and damaged, while they move my car and 100 others around?
I told him I would wait for them to clear a space. His response was «you’re too much trouble i’m canceling your space at the end of the month.
This company is on my 86 list. I will never do business or support them ever again. Stay away from them, find another garage in north beach. customer service is bad. Their business model is probably maximize income while minimizing costs. = as many cars as possible but as few workers as needed. I’ve witnessed them crash cars. in fact, 80% of the scratches on may car have mysteriously appeared while my car was parked in that garage.
I have a new place to park. Now, to get my deposit back. this will be a battle. WISH me LUCK!