Best Towing

This morning I saw a Best Towing driver today block an ambulance for half of a green light (11am, plate ending in R1). He was listening to loud music and texting. Maybe I shouldn’t write a review for a company I haven’t used but a business is part of a larger community and responsible to it, not just to customers alone.

Woke up this morning and my car wouldn’t start… damn!
I went online to find somebody and made the mistake of calling a towing disbatch services instead of the local tow company. The website boasted that a tow truck would be here in 30 minutes. YAAH! But the driver didn’t show up for an hour. BOO!
I called the shop directly and complained about the wait time and he explained to me the difference between calling a dispatch service vs. a local tow company. He was really awesome.
I would definitely call them again (despite the wait time). I felt like they were down to earth people and had my back.

Sorry Best Towing, you’re fired. FIRED!!!
Why? Because you told me you would come get me in 20 minutes to tow my car. Instead, you left me in a dangerous area at night and gave me the run around. Instead of showing up in 20 minutes, like you said you would be, you called me at the 20 minute mark instead to «confirm» the tow! WTF!!! Then, you told me the driver would be to me in 10 mintues. Then another 10 minutes after that. Then another 5 mintues after that and so on until I was there for over an hour… in an isolated and dark parking lot down off of Market and Valencia. Not safe and not cool. You people really should be ashamed of yourselves and are not reliable, nor professional. I will NEVER, EVER use you or recommend you to ANYONE! The other company just so you know (Larry’s Towing) came and got me in 5 minutes after I called them and gave them my situation. That is why you guys are FIRED!!! C ya!

Yesterday was the perfect day. It was date night.
I went out to a great dinner, watched a new film about call girls — «The Girlfriend Experience» — and then walked back to our car [his name is Kit].
Kit decided to throw a fit — his battery died and we weren’t able to start him. So, at 11:30 on a fabulous Saturday night, we were stranded on the corner of Frostbite and Antarctica.
Luckily, I called a friend who referred me to Best Towing and one of the guys came out to meet us within 20 minutes. I don’t remember his name but he was super nice and friendly — and walked us through the traumatic towing experience.
Here is what I learned:
Some people call Best Towing after a night on the town because
1) they’re too drunk to get home
2) they want their car to be towed back home.
So, they call B.T. — which doubles as a taxi AND a taxi — for their car.
B.T. guys have lots of great stories to tell. One of the guys did repossessions in the past & we talked about one of my favorite shows — «Operation Repo» and how ugly the girls were on that show.
These guys do the job right. They were fast and efficient and VERY affordable. Program this number into your phone — stat. You’ll love me for it.