Ayla

As a world traveler and living abroad for short and long stints, my skin takes a beating. Add on the living with Celiac Disease and another dimension is added for skin care needs. Feeling frustrated while living in Alexandria, Egypt I came across a review for Ayla. Knowing I would be returning home to California, I contacted Ayla about my skin needs. I was surprised by the quick and personal responses I received from Lisa and Dara. My point person daughter went to Ayla and received some advice and her sample kit. It was an immediate «Yes» that this would be a safe skin haven for me. Lisa had my samples waiting for my return to SFO and I was into trying the samples that evening. Perfect choices, a week later into the cute little shop and purchasing the correct products to get my skin into better condition. I cannot say enough for the service, the meticulous caring for what each person’s skin needs (they have counseled my daughter, son-​in-​law, son, and husband), and they listen to your needs for skin, routine, and cost. They receive my whole-​hearted endorsement. Their products are chosen with care for those who really care about what is put on their skin. I have also found that the European skin care lines are more earth and person friendly. This is extremely important to my family members and me. Thank you, Ayla (Dara and Lisa).

Ayla offers a beautiful array of safe skin care items (very important to me as skin absorbs much of what we put on it!) and everything is available on line or in the store, so you don’t have to live nearby to order conveniently from them. They are committed to finding the right balance of products for each of their clients and they really care, which is so wonderfully different from the big box stores I used to purchase from. Everyone who works at Ayla couldn’t be nicer or more helpful. I’m so happy they’re in SF!

I love, love, love Ayla! I live in Houston but came across them in an article online. I ordered their personalized sample kit, and what they sent immediately started clearing up the problems with dryness that I’ve had for years. My skin is soft and dewey now, and I’m 47. They are so helpful in responding to all of my questions and requests. I’m recommending them to all of my friends!

I’ve been on the hunt for the perfect skin care products to help control my persistent adult acne for YEARS! I was so excited to stumble across Ayla. After submitting the online questionnaire, I got a sample kit in the mail and within 2 days my skin had cleared up. I don’t know what I would do without Elave and the Medik8 Betagel.

I got to Ayla per the recommendation of a friend after my skin DRASTICALLY changed post the birth of my son & my long standing skin care routine was not working, AT ALL. Before I got to Ayla, I had a BRUTAL trip to a few skincare counters in Union Square. With my newborn in tow, I was slammed for letting myself go, using horrible
products & upsold on multiple expensive alternatives. I explained that I was low maintenance & could not have a 6 step routine. In addition to not listening to my needs, the counters were very stingy about samples. I said that I need to see how something feels on my skin for more than a minute before I make a purchase.
ANYWAY — the point of this review is not to slam the traditional cosmetics industry, but to explain how pleasant & simply amazing it was to work with Ayla. Before they had their storefront, I communicated with them online & they sent me numerous samples to try before making a purchase, with out putting any pressure on me. Ayla also understood that I did not have much time to put into my skin routine & respected that wish. Now with the Ayla storefront, I am able to stop in for a quick consult & products. Each time I visit they are incredibly helpful, honest, unassuming, more interested in listening & finding a solution, versus trying to sell lots of expensive items as quickly as possible. Visit them online or their store front — excellent products and service! A welcome relief from the traditional skin care experience.

My favorite beauty /​skincare shop!!!
It was about a year ago when my best friend living in London asked me if she can order some skin products online and deliver to my apartment in New York, then I got to know Ayla. They picked my interest because they offer a consultation kit at a very reasonable price, for which you fill in a very simple survey which helps them to prepare a great sample kit for you. The sample kit is very generous, the goal is for you to find out what products work the best for you. After you receive the samples, they will follow up with you by email, even though I live in NYC and they are based in SF, they are very responsive and I feel that they take great care of their clients!
So far I have interacted with Nora, Dara and Lin, they all are delightful and attentive, they check in with me every now and then to see if I have any question and they never try to sell me anything for the sake of selling, which I really appreciate. Whenever I have skincare question or need their suggestion on products, they came back to me very quickly and also send me different samples depending on what I need. Because I can try the samples, I feel more reassured when I make actual purchase.
I love Ayla and highly recommend it!

After reading a write up in the Sunday paper about Ayla Beauty, I went to their website and ordered a sample kit by completing a brief skin-​type survey. Shortly after my kit arrived in the mail, I made an in-​person appointment with Dara, and I have become a devoted regular Ayla customer for almost a year. The ladies are helpful, practical and responsive. They don’t try to pressure me to buy products I don’t need or can’t afford. They are great about adding sample products to try out and Dara provides detailed notes on how to best use whatever products I’ve purchased. I have attended some lovely promotional events they’ve had and it’s been great fun. I highly recommend Ayla Beauty and I love Dara!

Love the diverse products with the focus on natural ingredients. The free facial was super FAB also. Just wish the products were a cheaper. Thanks for your help and recommendations Nora and Dara!

I’ve been ordering from Ayla for over a year and half. I love that I can relax and order anything from their site and not worry about harsh chemicals or unsafe ingredients. (I’m vegetarian and I equate this to going to a vegetarian restaurant and being able to order *anything* from the menu. Love it!!) Ayla carries a wide range of interesting products and are always introducing new ones. In my time with them, I’ve tried several brands/​products. It’s been fun. And now with their new shop, I can simply hop over and pick up new product. Yes! They give great advice and throw in carefully chosen samples with each order. Thank goodness for their excellent customer service and consultations. I’m on a great regimen and my skin is looking & feeling great!

This is a direct excerpt from an email I just sent to Ayla, who is always super quick to respond, even after hours.
«I am a new customer to Ayla Beauty and I have to say that I am super impressed with your customer service. I am something of a natural beauty product/​company aficionado, having patronized most, if not all, of the natural beauty retailers online. Most have exceptional customer service so the fact that I am impressed with your customer service says a lot.
You have bent over backwards to help me with my cleanser pump issue and for that I thank you. I can also safely say that you have a loyal customer in me and I look forward to being able to purchase from you in the future.
Again, thank you!»

I love this company! They have the most amazing skin products that are made with care and consciousness. Dara has been my consultant and she gave me the best guidance in choosing products that were perfect for me, my lifestyle, and my budget. I trust them to always stand behind what they sell because they have the education, knowledge and experience. This is the place to go to get your skin what it needs.