Alexander McQueen

VINCENT killed it today. Thank you for your expertise and energy. I’m a life long customer now. Wonderful staff and a brilliant boutique. Couldn’t get any better! Adore you all and my new De Manta Goat Skin Mens Bag.

AVOID LIKE THE PLAGUE !
Absolutely no ethics whatsoever !
Highly deceptive salespeople & when I approached
Manger Chelsea she was completely indifferent and
disrespectful to me. She is total pond scum and I wouldn’t
return if they were having a going out of business sale,
although that wouldn’t surprise or disappoint me in the least !

holy wow. first off, i am not sure where the negative reviews are coming from because this place was clean, and no makeup smudges on any clothing fyi.
it was my birthday, and they treated me like a PRINCESS. melissa, i think her name is, long brown hair, she was So. UNBELIEVABLY. KIND. !!! i felt like royalty. the manager came into the store while i was trying on clothing and she gasped, she loved what i was wearing, once she heard it was m ybirthfday she summoned the champagne immediately. she was so passionate about McQueen and owning couture that will last a life time. if i had the budget, I would’ve bought the item i wanted. i may just save up for it because i can’t lie, i DID look amazing in it. i walked away with an amazing one of a kind (sold out online) bracelet.
just wow, this place was so impressive. no where NEAR as snooty as John Varvatos employees next door.
this place is a must see, respect the couture, and respect Lee McQueens legend. He lives…

I absolutely adore the Alexander McQueen house and was so excited to finally see McQueen garments in person. Even though my parents and I were very much not dressed like the sort of people that usually visit designer flagship stores, the associates were very kind and understanding that we simply wanted to admire the clothing. It’s so great to run across a sales associate that will talk to you about fashion outside of purchasing. If I’m ever in San Francisco again, I’m definitely coming back!

This store is a beauty! When I walked in not a thing was out of place. Everything is meticulously organized and the manager Danyelle is an absolute gem. She was so friendly and knowledgeable. She helped me with some jewelry that I was interested in and I never felt rushed or obligated to purchase anything. She also is very familiar with the merchandise as she’s worked for McQueen for quite a while. All the merchandise is gorgeous — it’s like a fantasy walking in there.
I will definitely frequent this boutique in the future.
My only negative observation: the male SAs who weren’t waiting on customers had their noses in their smartphones the entire time I was in the store. Come on, guys — find something productive to do, or at least don’t look bored when there are customers in the store.

What a great store !
I went in recently to purchase a mens ring for my birthday present to myself and my SA Danielle was super helpful ! She was awesome and showed my a variety of rings that were not available on the website !
I ended up going home empty handed that day, but came back a weekend later to purchase the Twin Skull ring in silver. It was wrapped to perfection and exemplified the luxury of McQueen. I will for sure be returning for future purchases.

Alexander McQueen finally opened ground in SF of 2013. Long overdue.
The perfect skull details (+‘s):
+ UP CLOSE view of the range of styles that Sarah Burton concocts finally hits the floor and all in one expanse. No more online shopping or trips to Vegas or piecemeal garments at Neiman Marcus.
+ SERVICE hit the right note for me on two separate occasions. Don’t need someone to tail me and they were all within reach. I prefer private browsing.
+ SELECTION is worthy. All the major items seem to be represented of the most recent seasonal collection. Handbags, accessories, jewelry were all on the floor for both men and women. Enter from Geary or from Maiden Lane. Both are equally inviting entrances.
+ LAYOUT is plush and airy. Beats the boxy feel in Vegas, the corridors in NYC and the crampness in London. The SF location is worthy for a visit.
The cracks in the skull (-‘s):
— SALES can be huge but it seemed at year-​end there was just a smattering of items on the racks. Plus some items looked tarnished or had too many try-​ons. Thus no huge steals but even at the sale prices, the check-​out can still be tough.
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The clothes are beautiful. The store needs work.
I visited for the first time yesterday. The music is all wrong for McQueen. Not cool at all. Thump thump «shopping music» as my sister calls it. The Muzak of dance music.
Alexander McQueen is know for making some of the most extraordinary clothes in the world, yet the sales staff at this location don’t seem to take care of the inventory or the merchandising. I noticed a showstopping evening gown with foundation makeup smeared across the shoulder; a charteuse jacket with a strand of someone’s hair on it; and a princess coat that was half on, half off the hanger. Perhaps they had just had a rush and had not had an opportunity to check the merchandise before putting it back on the sales floor, etc., but they were relatively quiet when I was there. Most of the staff seemed out of it — not rude, just out of it.
I will go back again, but they need to get it together.