24 Hour Fitness

This gym is exactly what I need it to be. There are treadmills and elliptical machines, free weights and lifting platforms, and as long as it’s not in use (which it almost never seems to be when I am there), the group exercise room & all the equipment therein (mats, step equipment, more free weights, smaller barbells, exercise balls) is available for anyone to use. The lockers, sinks, showers, and bathrooms are well kept and as clean as can possibly be expected in a semi-​public gym. Everyone has always been perfectly friendly to me, and I almost never have to wait for the equipment I need. (Like, I can remember maybe twice.)
The only things to know are that 1) this is a «Sport» level gym, so there is no towel service (though you can buy them) and no pool, and the showers have sliding curtains, not actual doors and 2) a rather large percentage of the ellipticals seem to be broken virtually every time I’m there. This hasn’t been a problem for me, really, but people who arrive later in the evening often seem to end up waiting. Not sure why this is the case.
Unless you’re looking for a super swanky, high-​end glam gym or absolutely NEED towel service, this gym is completely functional and pleasant.

Wow — what a bad experience! I spoke with a salesperson Mondo who was very rude and unhelpful. I decided to go sign up down the street at Fitness SF instead and have steered a good number of friends away from this gym as a result. The facility also appears to be quite crowded, dirty, and poorly maintained.

Staff is very friendly and of course great hours. Sadly, a lot of the weight machines and cardio equipment is constantly «out of service» and it takes months for them to fix. It can be very frustrating when the already small gym is packed during peak hours trying to wait to get on a working machine.

Def an old gym. Everyone’s in shape here. I feel so ‘out of shape’ here. Good energy. Friendly people (local patrons, SF locals, 24Hr Fitness staff)…

After almost 10 years of membership at Fitness SF (starting when it was Golds Gym) about a block away, I recently switched to this place a couple months ago, and I like it a *lot* better!
It’s a lot more low key, fewer mirrors, and overall less glamorous — and for me it’s more relaxing, less image oriented — a gym for regular folk :)
It’s also much less crowded, both in terms of equipment and people, and less than half the price (via the Costco 2 year registration).

There are always treadmills that are broken, the space is small. Most of the equipment is outdated. The only reason to attend this gym is for the location, and price.

This 24 hour location is in poor shape. Ive been a member off and on for years and this location is by far the worse location I have ever seen. The machines are older and run down and many times the cardio machines do not work and make noises. The bathroom is gross and smells disgusting. The staff is awesome but the equpment needs to be updated.

This facility is getting awfully ragged. Missing grip pads on workout machines are common. Many of the elliptical machines either squeak or clunk. The one portable fan upstairs has been broken for a month. The whole place needs fine tuning. C’mon guys! Please try harder with the maintenance!

I attended a kick-​boxing class today. It was my first time for the class and my first time inside this 24 hour fitness. The instructor was good — a great workout! However, the room was ridiculously overheated and the floors were dangerously slippery. One attendee slipped and fell during class. Please, turn on the AC and get a little resin on the floors. When I mentioned the temp & floors to staff they «yeah-yeah’d me.» Not sure if I’d return.

Not my favorite gym, even out of the 24 hours. The machines are a bit creaky at times. The facility just isn’t that attractive. They have a nice variety of machines including stretching machines but their class schedule is very limited.

This gym is ok cuz i only use the treadmill for cardio. they have old school machines but it reminds me of the 80s. i always go late night so its pretty empty when I’m there. The people in the front desk are awesome they always say hi. its not like equinox (they think their shit doesn’t stink)
only thing is that they could use a little help in the maintenance

I like this gym but you get what you pay for. It’s cheap which means equipment is ill maintained and bikes (including those used for cycle classes) are from the 1970s. Stereo systems for classes fail frequently. The trainers are really really good. They know their stuff and are super professional. My trainer David M will do a whole workout with just my body weight and a couple of dumbells. He’s very creative at making me work hard. I wish they would bring their bikes into the current century … But Erica’s Tuesday class is AWESOME.

Getting into the habit of going to a new gym is hard, but I’m glad this 24 Hour location is less trashy than the one I’m used to visiting in Daly City. The front desk staff is always super nice and greets guests before you head upstairs to the locker rooms and gym equipment. The classes here always seem packed, but I always just use the cardio equipment. There seems to be a limited number of machines. That never bothers me since I go in the middle of weekdays when the gym is not very busy anyways. Perfect for my schedule and purposes!
Oh and they always seem to be showing THE PRICE IS RIGHT on the TV screens which for some reason makes my workout go by much faster.

So the gym is rather small, but does the trick. Just don’t go during peak hours then you’ll be waiting a while to get on the machine or weight that you want.

Decided to add an extra star to counter all of the recent negatives, lol.
But seriously, I’m doing this partially because I feel bad for them. Yes, the gym is older and is in desperate need of more power racks, but the management and staff work hard here. You can see that they try to create a positive, community environment. You see the staff regularly putting weights, balls, foam rollers, etc away. You see them changing the paper towels every two hours etc. They, for the most part, genuinely seem happy to be there.
Check out other gyms; it’s not always the case.

I’ve been a member since 2007 on a club sport membership, but switched to a super sport member in 2009. Since then, I’ve been making payments annually at a rate of $ 199/​yr. I missed one payment back at the end of May/​early June of this year, and my contract was terminated. I’ve called around a few of the 24 hr fitness clubs, and they are saying that I need to sign up on a completely new membership, saying memberships as high as $ 60/​month + initiation fees, they don’t take annual payments, etc yada yada yada. On top of the 3x monthly price, I have to pay an initiation fee again? Again, I’ve been a member since 2007.
I did not receive any notification via email/​mail/​or through an employee when I would use the gym that my contract would be «terminated» and therefore would not be able to renew. I went a few times to San Jose Super Sport, and they’ve said that my membership expired. I asked if I could renew, but they couldn’t because there were no sales reps around and that I’d have to come back. I’d let let them know that I can’t make until a few weeks later because of work and trips out of town. They said it’d be fine and I can go ahead and use the gym for the night. A few weeks later I come into renew my membership, and it’s now terminated and no way to bring this agreement back.
For this particular club, I let them know this story and they said I had to come in to discuss prices. I had an appointment at 6:15. I show up at 6;15pm and the front desk clerk says the manager will be with me in just a moment. He pings her. I wait for about 35 minutes and still no help. Keep in mind the staff was not busy at this time One of the workers finally asks who I was waiting for, and she actually happened to be the manager who I was suppose to meet with. Anyways. after chatting for about 5 mins, the result was them telling me that I have to go to Costco to get the lowest rate… =/​Not to happy about that… no reason for me to come into the gym.
I’m pretty upset that I have to sign up for a completely new contract at such a high cost for missing 1 payment in the last 8 years of my membership. This is how they treat their loyal customers, what a joke. I know this is the particular 24 fitness club and not the company as a whole that I write this review for, but I felt I should somehow let people know about this. I’d give this company no stars if that was an option. Service at this particular club 2 stars.

This is a pretty good 24 hour fitness for SF, compared to the downtown financial district ones. The locker room and bathroom are pretty decent. The best thing is this gym isn’t that crowded after work hours. I can actually get into the classes here (popular classes like body pump), whereas those financial district ones are mobbed after work. The gym is pretty clean and neat all over. It’s right by the Church station so it’s super convenient for me after work. It’s not very big, but it’s alright. They have some new mats, which aren’t all nasty like the financial district ones. I’m glad I moved to an area where this gym is very accessible to me. And with the Costco discount membership, it is worth the price.

I live in the Noe Valley; the closest 24 is the one on 24^th St and Church, but that one is just waaaaay too small and it closes early. So this one on Market has been my go-​to gym since I moved to SF.
I guess it’s because of the convenient location, during weekdays evening time (before 7:30pm) this gym can be extremely crowded so I usually wait until after 8. This gym actually looks quite old and outdated; equipments/​machines are not the best in its class (especially when its compared with those in SoCal). But overall it’s still acceptable. Treadmills which are absolutely essential to me are usually available whenever I’m ready to hop onto one.
Bathroom on the other hand is below average — sometimes it gets pretty dirty and smells kind of bad because of the lack of ventilation I guess. Underground garage is available.
One BIG plus about this place is the friendliness of the staff — and I mean all staff members. Thus far I have not seen one that has sort of attitude problem (while I have heard numerous cases from my friends who go to other 24 locations). They all say hello and goodbye to everyone when people are in and out, and I really appreciate this kind of professionalism, and I guess this is why people keep coming back to this location.

I’ve started going to the gym again after a long layoff due to illness.
Not much has changed. The staff is still friendly and helpful and the gym is still clean and orderly.
I have had one recurring problem. After I renewed my membership, I could not get in because their computer said it needed my signature. The staff checked and found my signature was in the system. After two days of this, the staff had me fill out a new membership form with my signature and faxed that to the corporate office.
As of Friday, I still couldn’t get in. Luckily, the staff allowed me to enter and use the facility every day. Corporate management needs to improve their computer software!

Staff: eh, friendly enough
Trainers: hahaha
Locker room: what died in here?
Weight area: hand sanitize every set
Cardio: is every piece of machinery have some sort of malfunction?
With over 400+ 24 Hour Fitness Centers, can’t you guys afford another squat rack and expand this fucking place?!