Alliance Heating & Air Conditioning

First of all, I’ve never had better customer service. When I called Alliance, Michael, was very kind and helpful. He answered all my questions and even tried to diagnose the problem over the phone. It ended up, I needed a new heating unit for my four bedroom house. Michael had advised me on which unit to get and installed it very promptly. I am very happy with Alliance Heating and Air and will use them for my shotty air conditioner when summer comes… waaaa waaaa waaaa. I would definitely recommend this company to a friend.

I have been using Alliance for 25+ years. They installed my central a/​c have done repairs on my heating as well. Mike Rotter completely took over the business and I continued to use him knowing he was well trained in his field of expertise. He calls back very quickly and arrives promptly. In the last year alone he has repaired my a/​c and has fixed my heater. He knows my dad is very old so he made sure he came the same day in the evening instead of having me wait until the next day. I appreciated his consideration to our needs. He is very knowledgable and his charges are very reasonably. He is not a huge company so not only do you get his personal touch he passes the savings on to the customer. I would highly recommend him to anyone I know. I have been completely satisfied with all the work he has done for me. I am a big supporter of local small businesses and will definitely keep his number. Thank you for being an honest, hardworking businessman.

Very satisfied customer! The money they saved me is going to be exceeding more than the cost for them to come out. My installer had incorrectly wired my heating/​cooling unit which was damaging it and running my electric bill way up. In fact, I had already had a another, large, AC company come out earlier in the year and gave me the «all clear». After a few months, I was still suspicious and met Mike by happenstance and asked him to take a look. It was literally the moment he opened the panel that he realized what was wrong, fixed it in a few minutes, hooked up a new thermostat, and were on their way. I can’t say enough about the value of someone who is knowledgable. I rarely write reviews but these guys deserve the kudos. If you need Heating and cooling services, I can’t recommend these guys enough. Efficient, professional, expertise, and very fair rates.

I had a company come out and they said I had a leak in my condenser that could not be repaired and I would have to change both my inside and outside units in order to change over to a 410A system. My system is only 7 years old but I don’t know about AC so I started having some of the bigger companies come out and quote me prices on the new system. I told them the situation and all I got in return was a high quote for a new system. When Alliance came out, not only did they give me the best price for replacement, they told me my system didn’t need to be replaced and that the leak was on a copper coil that could be repaired and that they could get me back up and running again for $ 395. They also told me that if they couldn’t fix it they wouldn’t charge me. I was astonished by their honesty and obviously had them REPAIR my AC. They got my existing system fixed and running better than
ever and now, over a month later and through three 100+ degree heat waves, it is still running like new. I cannot tell you guys how much I appreciate this company for saving me thousands and thousands of dollars. If and when I ever do need to get my system replaced I know exactly who I’m calling and would recommend Alliance to any and everyone. They have gained a customer for life… em.

Lost about who to pick from a dizzying array of HVAC specialists? Stop surfing and read this review! Mike with Alliance HVAC was my choice after a year of research on HVAC and 8 competitive quotes. I am an IT professional; no details go unnoticed; I am picky and high maintenance! Not only was he the most inexpensive meeting my budget, but he gave me the most bang for my buck with a consumer grade 3 ton Rheem gas heating and air conditioning solution (pics posted on Unilocal — Allied Gardens). There was no prior AC; the job included removing an old furnace, building the system completely in the attic, and adding two vents on the far side of the house.
I learned about Mike through a friend; his business is a well kept secret (maybe not any more lol). With Mike you get straightforward honest personal customer service, unlike a mega corporation that is more concerned with funding its advertising campaign, or evading accountability by sending unqualified technicians after you sign the contract. In fact, out of 30+ contractors I have had renovating my 1968 home, including a $ 30,000 kitchen renovation I just finished, Mike (and his work partner) were the most thorough perfectionists, accountable, positive, communicative, easy to work with, and most courteous not to cause damage or disruption while doing heavy renovation.
I was at the house supervising during the entire job as I work from home. I even explored the attic (which was not an easy or comfortable setting) with him to understand the work and decisions involved, which Mike explained and educated clearly. Mike has broad experience including gas, electric, roofing, plumbing, air flow, and structural integrity. He has been part of a family owned HVAC company since his teenage years. He can anticipate problems so that the job was done completely and correctly the first time, and when it was clear the best solution was going to take more time, patience, and physically demanding work, Mike of his own volition and without complaining put in the extra hours and effort, and even upgraded certain hardware at no additional cost to me.
As Mike is the owner and the primary technician who will quote and implement your HVAC solution start to finish, you may need to be patient from a scheduling perspective as his priority is for all of his customers (and their emergencies). That said, he was always on time, or else communicating changes in advance.
You owe it to yourself to call Mike, get a quote, and see for yourself how he has set the bar with customer service and quality project implementation for the HVAC industry!
Update: ¹²⁄₂₂. Heat and A/​C still working perfectly… It’s a lifesaver!

I called Alliance to fix the AC in my office, they were easy to reached, returned my call promptly, they showed up on time and fixed both of my AC units for the fraction of the quotes I had gotten from other companies. They were fast, efficient, courteous and very professional. They were honest and did not try to give me a service I did not need after I told them I know nothing about AC systems. I would highly recommended them to all my friends and family and will use them again in future. Thank you for making our office nice and cool again.

Hands down best AC service we have ever had. Thanks a lot Mike for coming out and diagnosing the problem. A/​C was not working and Mike came out and knew what was wrong in a matter of minutes. He didnt have the part so he called and ordered it and came back and installed next day.