We used their services when our company’s AC unit on the roof stopped pumping cold air in the middle of the summer heat wave. They were quick and efficient … Fast forward to the cold spell that is going on and we were not getting any heat. We needed a new condenser — Doug, Jen and Kari all were involved and did a great job in getting the situation rectified from parts ordering through installation. HIGHLYRECOMMEND.
Royce K.
Classificação do local: 4 San Diego, CA
Great communication from office staff(Kari). Kept me updated as they worked with my tenant to coordinate the repair. Very easy to schedule and work with. While they had to refer out a portion of the repair to a plumber which I was not happy about, Jen the office manager went out of her way(I did not request this) to make things right and ended up refunding me a portion of the service charge. The takeaway is, an in imperfect world, they care about their business and look to leave every customer 100% satisfied.
Charles K.
Classificação do local: 5 San Diego, CA
I have used this company in the past and received excellent service. When I needed a new heater and ac, they not only beat the«big name» competition on pricing, but they again were very professional and thorough. They were always on time and reliable. I would use them again.
Scott c.
Classificação do local: 4 El Cajon, CA
Had some issues with these guys and after talking with the owner they have taken care of all of my costs to fix the system and have implemented changes to fix their problems… I understand as being a business owner that in field service is difficult to supervise and Unilocal is a good way of communicating issues so that the business can respond and improve…