US Post Office

Try a different post office. They dbag working here was trying to have me pay $ 12 to mail a sweater. Give me a break. There has to be a cheaper option than that. Just being lazy if you ask me.

The man said:“Sir, we can’t help you pack it, you have to pack it by yourself. And I said: «ok, where is the tape?» The man said:” We don’t offer it. You have to buy it. It is $ 3,99.” I said:“Okay, I buy one, here is my credit card.” The man point at the word and said:” Look at here, we only accept the credit card which is signed.” I show him my driver license. But he said again:” You have to sign on it.” Ok, I sign and bought a tape. And wait on the line again. Totally, it takes me more than half an hour.
But the point is the bad attitude the man treat me. So arrogant!!!

Agree with what has already been said about the one rude man that always seems to be working there. Very condescending, and not helpful at all, can’t believe he is still working here after all the negative comments, guess that’s government employment for ya!!!

after my second frustrating visit to this post office location, i decided it was time to write a review — i guess i shouldn’t be surprised to find there are a handful of reviews already here echoing my sentiments?
i didn’t encounter any super-​long lines fortunately, but the sour and somewhat condescending attitude of the dude behind the counter was enough that i’ve decided i will not return to this branch, even though it’s way more convenient for me than the others.
(if you’re one of the other folks working there… sorry to say any courtesy you might possibly show your customers is entirely overshadowed by your colleague’s poopy attitude!) (is he like that towards you guys too?)
he was just… just nasty. i honestly can’t remember the last time someone treated me like i was so stupid — it was flagrant enough and obnoxious enough i almost wondered if i was on some kind of hidden camera reality show.
on that second visit, i decided to take my mail elsewhere to be shipped, and the individual at the other branch managed to answer my questions and suggest an alternate solution to my problem while remaining pleasant and cordial, even though her answers weren’t what i was hoping for.
the earliest negative review here was written in 2009 — so this place (or, at least, that one guy) has been spreading negativity and being abusive to customers for nearly five years, at least. yikes. will definitely be bringing my business elsewhere, and i suggest you do, too, unless you’re into that sort of thing.

I hate coming here to ship my packages, but its the closest location to me. I try to print my labels online and drop it off so I don’t have to deal with the customer service. Which is terrible!!! I’m always afraid of asking questions there because the guys working there obviously show they hate their job. The old man is OK. But the overweight man with the glasses is just TERRIBLE! When will he ever leave?!

The fat guy who works behind the counter is so rude. Way too much bureaucratic attitude. He’s slow as molasses, too. I’ve been to this location about six times over the last three years. I always leave upset.

I also avoid this location because of the incredibly rude, condescending staff. Particularly the guy with a huge complex that seems to always be at the far right of the counter. He’s been there forever and just when I hope he’s retired or fired and try to give this location another chance he’s there and always the same. I’ve even saw him belittle a sweet old lady in front of everyone and she left in tears!
Most of my post office transactions are done online now but since I moved to Rohnert Park, I do go to the RP and the Cotati locations and those clerks are friendly, helpful and just plain AWESOME!

Long lines and long waits are indeed the norm at this USPS branch in the Montgomery Village shopping center — maybe because only two clerks work the customer service desk.
The post office boxes used to be filled each day by 10:00 AM, but no longer. Employees removed that sign sometime in 2009. I can expect my mail around noon now. On more than one occasion when I’ve missed a day or two, I open my box and find it so overly-​stuffed with mail that I can’t get it out.
The clerks can be courteous and helpful one day and rude and condescending the next.
It’s simply hit and miss there.

If you love waiting in line and then being helped by rude and unhelpful staff, then this is your kind of place! I know the postal worker stereotype, but I have been to plenty of post offices where people are courteous and helpful. I have a box there, and it is nice being able to get my mail at any time, but if I need to mail a package I do so when running errands out of town, just to avoid this office.